Network problems on Xiaomi, Redmi or POCO smartphones are one of the most common causes of unstable device performance: slow Internet, inability to connect to Wi-Fi, constant interruptions of the connection to the Bluetooth headset or mobile data errors cause users to look for a solution, most often the fault of conflicting network settings accumulated after multiple connections to different routers, firmware updates or experiments with a VPN.
Network resets are a radical but effective way to get your phone back on track, and it removes all the passwords you have saved from Wi-Fi, your Bluetooth devices, your APN settings for mobile Internet, and even resets your VPN settings. It's important to understand that this isn't a complete phone reset, your photos, apps, and accounts will remain intact, but after the operation, you'll have to re-enter passwords and configure connections.
In this article, weβll take a look at all the ways to reset your network on Xiaomi devices, from the standard menu to hidden features through recovery. Youβll also learn how to avoid typical errors that can aggravate the problem, and what to do if the reset doesnβt work. The instructions are relevant for all modern models, including the Xiaomi 14, Redmi Note 13 Pro and POCO F6, running on MIUI 14/15 or HyperOS.
When you need to reset network settings on Xiaomi
Before you start taking drastic measures, make sure that the problem really lies in the settings of the network.
- πΆ Wi-Fi connects, but the Internet does not work β the device shows the full signal level, but the pages do not load, and the applications give an error".
- π Constant reconnection to the network β the phone then connects to the router, then suddenly shuts down, especially when moving between rooms.
- π± Mobile Internet is not stable β icon 4G/5G there is, but the download speed is close to zero, or the connection disappears when switching between towers.
- π§ Bluetooth problems β Headset or speaker connects but the sound is interrupted or the device refuses to connect after the update.
- π Authentication errors β when connecting to Wi-Fi, a message appears: Save, protection WPA/WPA2", But the network never gets access.
Network reset can also help if you recently upgraded your firmware and experienced a loss of connection, or if your phone started to "glutch" after connecting to public hotspots (such as a cafe or airport).
- β Hardware malfunctions β if the Wi-Fi antenna or Bluetooth module is physically damaged (for example, after falling or getting moisture).
- β Problems on the provider side β if the mobile Internet does not work for all subscribers of your operator.
- β Lockdown IMEI β If the phone is blacklisted (for example, after theft).
Preparation for resetting: what to do in advance
While the network reset does not affect personal data, some settings will have to be manually restored.
- Save your Wi-Fi passwords. After reset, all networks will be deleted, and you will have to re-enter passwords. If you don't remember them, check your router's settings or use applications like WiFi Password Viewer (root rights required).
- Remember the settings. APN. If you use mobile Internet with non-standard parameters (for example, for MTS or Tele2), take a picture of the screen with the settings. APN Settings menu β SIM-maps and mobile networks β Access points (APN).
- Turn off important Bluetooth devices. If you have a smartwatch, fitness bracelet or wireless headphones connected, temporarily turn them off to avoid problems with re-synchronization.
- Check your Xiaomi account. Make sure you remember the username and password from Mi Account β after a reset, you may need to re-authorize in some services.
If your phone is running MIUI 14/15 or HyperOS, you can use the network settings backup function.
- Go to Settings β About Phone β Backup and Reset β Local Backup.
- Select Network Settings and create a backup.
- The file will be stored in the phoneβs memory β it can be restored after resetting.
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If you frequently connect to public Wi-Fi (in cafes, hotels), open a list of saved networks before resetting and manually remove unnecessary ones, which will eliminate unnecessary connections after recovery.
Method 1: Reset the network through the standard settings menu
This is the easiest and safest method that works on all modern Xiaomi smartphones, including models on HyperOS. Instructions are relevant for firmware MIUI 12 and newer.
- Open the Settings app (the gear icon on the home screen).
- Scroll down and select About Phone (on some models β About Device).
- Slip on Backup and Reset (in HyperOS, it can be called Reset and Restore).
- Select Network Settings Reset (or Wi-Fi, Mobile Network, and Bluetooth Reset).
- Confirm the action by entering a pattern lock or PIN-lock-code.
- Wait for the process to complete (usually 10 to 30 seconds) and restart the phone.
On some models (such as the POCO X6 Pro or Redmi K70), the path may be slightly different:
Settings β Connections and Sharing β Resetting network settingsAfter the reboot, all network settings will be reset to factory settings.
- π Reconnect to Wi-Fi by entering passwords.
- π‘ Set up mobile internet (APN It is usually restored automatically, but sometimes manual input is required).
- π§ Re-Hide Bluetooth Devices.
Check the Wi-Fi connection|Set up a mobile internet (APN)|Combine Bluetooth devices|Update the firmware (if available)-->
Method 2: Reset via Recovery Mode (if the phone is not turned on)
If your Xiaomi is stuck on the logo, does not respond to touches or can not boot the system due to network errors, you can reset through recovery.This method is also suitable if you forgot the password from the lock screen, but remember the data from Mi Account.
Attention! There's no separate option for recovery to reset just the network -- you'll have to do a full reset that will delete all the data from the phone, and if you have important information, try other ways first.
- Turn off the Power phone for 10-15 seconds.
- Press the button combination to enter recovery: For most models: Power + Volume Up (hold 5-10 seconds). For older devices (until 2019): Power + Volume Up + Volume Down.
Mi
recovery
Power
Wipe Data
Clear Data
Wipe All Data
Mi Account
Reboot
β οΈ Note: If after a recovery phone reset requires you to enter Mi Account data, but you do not remember them, the device may be blocked.
What to do if you are recovering in Chinese?
Method 3: Reset the network through the engineering menu (for advanced)
If standard methods fail, you can try resetting your network settings through an engineering menu (Engineer Mode), which is suitable for advanced users and requires caution - incorrect actions can disrupt the communication module.
Instructions for Xiaomi on Qualcomm Snapdragon processors (most modern models):
- Open the phone app and enter the combination: ##4636##
- You will be taken to the Testing menu. Select Phone Information (or Phone Information).
- Scroll down to the Wi-Fi information or Network block.
- Click on the three dots in the top right corner and select Reset Wi-Fi, mobile network and Bluetooth settings (the name may vary).
- Confirm the action and restart the phone.
- Contact the service: If nothing worked, it may be a faulty Wi-Fi/Bluetooth module or antenna. On models with NFC (for example, Xiaomi 13T), the problems can be associated with damage to the wireless chip.
If you suspect the problem is the firmware, you can try flashing your phone through a Fastboot or Mi Flash Tool, but it's a risky procedure - if you make a mistake, the phone can turn into a brick.
| Problem. | Possible cause | Decision |
|---|---|---|
| Wi-Fi is connected, but there is no internet. | Incorrect IP/DNS settings | Set a static DNS in your Wi-Fi settings (e.g. 8.8.8.8) |
| Bluetooth does not find devices | Profile conflict or outdated firmware | Update your firmware or reset your Bluetooth settings separately |
| Mobile Internet only works in 2G | Incorrect APN settings or operator restriction | Check the APN or contact the operator |
| Phone doesn't see Wi-Fi network | Wi-Fi module is disabled or antenna is damaged | Check the engineering menu or contact the service |
| Permanent connection breaks | Conflict with VPN or energy saving | Turn off VPN and add apps to battery optimization exceptions |
How to avoid network problems in the future
To avoid having to reset your settings regularly, follow these guidelines:
- π Update your firmware regularly. MIUI HyperOS often fixes communication errors.
- π« Do not connect to suspicious Wi-Fi. Public networks (e.g, Free_WiFi Starbucks or other businesses may contain malicious settings.
- π± Use original SIM cards. Poor quality or cropped SIMs can cause connection errors.
- π Turn off battery savings for network applications. Go to Settings β Battery β Optimize the battery and add messengers, browsers and other important applications in exceptions.
- π‘οΈ Don't install it. VPN from unknown developers. VPN-Programs change the system settings of the network, which leads to conflicts.
If you travel frequently and connect to foreign networks, turn off automatic network selection in your settings before you travel. SIM-In some countries, operators use non-standard frequencies that may conflict with Xiaomi's settings.
It is also useful to periodically clean the list of saved Wi-Fi networks.
- Go to Settings. β Wi-Fi.
- Tap the network name and select Delete (or Forget Network).
- Repeat for all unnecessary access points.
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If you notice that network problems occur after connecting to a specific Wi-Fi point (for example, in an office or university), add it. MAC-blacklisted address in router settings, which will prevent automatic connection in the future.