How to Add Email to Xiaomi Phone: All Ways and Solutions to Problems

Why Xiaomi can’t set up email the first time?

Adding email to Xiaomi smartphones (including Redmi, POCO, and Black Shark models) seems like a simple task — until the system fails to issue an error, or the mail doesn’t sync. The problem often lies in the wrong protocol (IMAP vs POP3), blocking two-factor authentication, or outdated MIUI security settings. For example, starting with MIUI 14, the system automatically blocks “unsafe” applications, including a standard email client, unless a Google Play license is confirmed.

Another trap is the difference in settings for corporate accounts (like Yandex.Connect or Microsoft Exchange) and regular mailboxes. If you’re trying to add workmail, you may need to manually specify servers and ports, whereas Gmail or Mail.ru usually requires automatic settings, and in this article we’ll look at everything from basic Google account anchoring to manually configuring IMAP/POP3 with examples for popular email services.

Method 1: Adding email through a Google account (the easiest way)

If your inbox is linked to Gmail (like your name@gmail.com), it’s easiest to sync it through a Google account that’s already on your phone, and this method works for corporate accounts based on Google Workspace.

Instructions:

• 📱 Open the Settings. → Accounts and synchronization (on some firmware – Passwords and accounts).
• 🔄 Select your Google account from the list (if not, add it via Add Account).
• ☑️ Enable the Gmail slider in the account sync section.
• 🔍 Start Gmail app – emails will start loading automatically.

⚠️ Note: If no emails appear after synchronization, check:

1. Is traffic saving enabled in Settings → Battery and Performance (it blocks background synchronization) 2. Are there restrictions for the Gmail application in Settings → Apps → Permissions → Auto Run?

Method 2: Manually Adding Mail via Mail (IMAP/POP3)

For boxes on Mail.ru, Yandex, Rambler or corporate email systems, you will need to manually configure the mail application (the envelope icon on a blue background) which is preinstalled in MIUI.

Step-by-step:

1. Open the Mail app and click Add Account.
2. Choose another (if your provider is not listed).
3. Enter your full email address (e.g. ivanov@yandex.ru) and password.
4. Click Manual Setup and select the protocol: 📥 IMAP — Synchronize emails on all devices (recommended). 📤 POP3 — To download emails only to this phone (an outdated method).

Fill in the server fields (see table below) and save the settings.

🔹 Important: Yandex and Mail.ru may need to enable access via protocol IMAP in the settings of the web version of mail (section Mail programs).

The correct password (not from Wi-Fi!)

IMAP protocol (not POP3)

The servers are prefixed with imap./smtp.

Ports correspond to the table above-->

Method 3: Set up corporate mail (Exchange/Outlook)

If your email is linked to Microsoft Exchange (such as a workbox on a company domain), use Microsoft’s Outlook app, which supports all corporate account features, including calendars and tasks.

How do I add:

1. Install Outlook from Google Play.
2. Open the app and click Add Account.
3. Enter a corporate email (e.g. ivanov@company.com).
4. If the system requests a server, please provide its address (usually outlook.office365.com or your company's server address).
5. Confirm the login via the browser (administrator approval may be required).

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If emails don’t come but are sent, check the Spam folder in the web version of email. Sometimes the service’s filters (e.g. Mail.ru) automatically transfer emails from mobile devices to spam.

How to transfer mail from another phone to Xiaomi

If you are switching from an iPhone, Samsung or other Android device, the transfer of mail depends on the protocol:

For IMAP: Just add the same account to Xiaomi – all emails are synchronized automatically, as they are stored on the server.

For POP3, emails are only downloaded to one device, and they can be transferred to:

1. Export emails from your old phone to a.pst or.mbx file (use apps like Mail Backup).
2. Move the file to Xiaomi via Mi Share or the cloud.
3. Import letters to the Mail app via Settings → Import/Export.

⚠️ Attention: When transferring POP3-New emails on the old phone won’t show up on Xiaomi because the protocol doesn’t synchronize changes between devices.

💡

Use IMAP instead of POP3 if you need to work with mail on multiple devices (phone, computer, tablet).

Set up notifications for new letters

By default, MIUI can block notifications from the email client, so that they can be enabled:

1. Go to Settings → Notifications and Status bar → Notification management.
2. Find the Mail app (or Gmail/Outlook) and turn on:

Settings → Notifications → New letters

🔹 Tip: For important emails, set up individual notification sounds. For example, Gmail can assign a unique signal for emails from specific senders (Settings) → Label management).

FAQ: Frequent questions about setting up email on Xiaomi