Call forwarding to Xiaomi: where to look and how to set up

Introduction: Why you need a redirect to Xiaomi

Call forwarding on Xiaomi smartphones (including the Redmi line and POCO) — This is a feature that automatically redirects incoming calls to another number if your phone is unavailable, busy or unanswerable. SIM-Maps, business users or those who are often in areas with poor coverage.

Unlike conditional redirects (where a call is redirected only under certain conditions), Xiaomi can set up unconditional redirects — everyone incoming immediately goes to another number. But where exactly to look for these settings? Depending on the version of MIUI and the phone model, the path may differ, and sometimes the function is hidden so deep that users simply do not notice it.

In this article, we will analyze all ways to activate redirects: from standard settings to USSD-We'll also find out why the function might not work and how to fix it.

Where in Xiaomi's settings is the redirect

In most Xiaomi models (starting with MIUI 10 and later), redirecting is hidden in the phone settings menu.

  1. Open the phone application** (telephone icon).
  2. Slip on three dots in the upper right corner → select Settings**.
  3. Go to the “Additional Settings” section (or “Calls” in some versions).

If you have a two-sim Xiaomi, select before setting up SIM-the card you want to activate the function for. in some firmware (e.g, MIUI 12.5 for global version), the item may be referred to as “Operator Services» → «Redirection».

📊 What kind of smartphone you Xiaomi?
Redmi Note 10/11/12
POCO X3/X4/X5
Mi 11/12/13
Another Xiaomi
Not Xiaomi.

Important: on some models (e.g. Xiaomi) 12T or POCO F4) If you don't find a point, try an alternative way. USSD-Teams (more on this below).

Types of redirects to Xiaomi: what to choose

There are several types of redirects available on Xiaomi smartphones, each suitable for different situations:

  • 📞 Always redirect is an unconditional redirect, and all incoming calls go to another number at once, even if the phone is on and free.
  • 🚫 If you are busy, it works when you are talking on a different number (relevant for two). SIM).
  • 🔇 If no response is given, it redirects the call if you don’t pick up the phone within 15 to 30 seconds (time is set up).
  • 📵 If not available – works when the phone is off or out of network coverage.

For example, if you are often on the subway or elevators where communication is lost, it is logical to choose “If unavailable” + “If there is no response”.

What happens if you turn on all types of redirects at the same time?
If you activate several types (e.g., "If busy" + "If no response"), the condition that will work first will take precedence. For example, if you talk ("busy" condition), the call will be redirected immediately, without waiting for a timeout to respond.

On some models (for example, Redmi Note 11 Pro+) in the redirect menu there is an option “Cancel all”** – it resets all active redirect rules.

Configuring forwarding through USSD-code

If the standard settings do not work (for example, due to custom firmware or locking by the operator), you can use the USSD-They are versatile and work on any Xiaomi, regardless of the version. MIUI.

Here are the main commands for activation:

Type of forwardingCommand to activateCancel team
Always redirect**21*[number]###21#
If you're busy**67*[number]###67#
If there is no answer**61*[number]#[time]###61#
If not available.**62*[number]###62#

Examples:

  • To redirect all calls to +79123456789, type: **21*79123456789# and click "Call".
  • To cancel unconditional redirection: ##21# → "Call."

💡

If, after input, USSD-If you have an error, check if your operator supports this service. Tele2 And yota can be limited.

Note: on some operator tariffs (for example, "Unlimited" from MTS or "All for 300" from MegaFon), forwarding may be paid.

Why Redirects Are Not Working on Xiaomi

If you have set up a redirect but the calls don’t go to another number, the reasons may be as follows:

  • 🔧 Failure in the firmware - after the update MIUI You can reset your phone.

To diagnose the problem:

  1. Check the balance – on some fares, a forwarding requires a positive score.
  2. Disable all additional operator services (for example, AntiAon).
  3. Try to activate the redirect through USSD-command instead of settings menu.

☑️ Diagnosis of non-functional redirection

Done: 0 / 5

If nothing helps, the problem may be on the operator's side, for example, Beeline sometimes requires a separate activation of the service through the personal account.

Redirection on two SIM-cards: nuances

On Xiaomi smartphones with two SIM-cards (for example, Redmi Note 12 Pro)+ or POCO X5 Pro) forwarding can be configured separately for each line:

  • 📱 Primary and secondary SIM — If one of the cards is used for mobile Internet (4G/5G), Redirection on it may work unstablely.
  • 🔀 Conflict of rules – if both SIM activated redirect "If busy", calls can be redirected randomly.
  • 📴 Operator restrictions – some operators (e.g. Tinkoff Mobile) do not support redirection to a second SIM.

To avoid problems:

  1. Set up a redirect on only one. SIM-card (usually the one used for calls).
  2. If both SIMs are active, turn off the “If busy” redirect on the secondary line.
  3. Check if the settings conflict with the function "Double call"** (in some firmware it disables redirect).

On Xiaomi with MIUI 13+, the redirect settings have the option “SIM Priority”** – it allows you to choose which card will be used for the default redirect.

Alternative ways to forward calls

If standard redirects do not suit, alternative methods can be used:

  • 📱 Autoresponder apps like Call Forwarding or Truecaller (there is a redirect feature for premium users).

The advantage of alternative methods is that they are operator-independent and work even when standard forwarding is blocked, but they may require a permanent Internet connection or a paid subscription.

💡

If the operator blocks the forwarding, cloud services (such as Google Voice) are the only reliable way to redirect calls.

For root-righted Xiaomi owners, there is another option: editing the build.prop file to force the activation of hidden features, but it is risky and can cause the phone to crash.

FAQ: Frequent questions about redirects to Xiaomi

Can I redirect to another operator?
Yes, the redirect number can belong to any operator (even a foreign one), as long as it is available for incoming calls, but some operators (such as MegaFon) may charge an additional fee for forwarding to other networks.
Why did the redirection drop after the MIUI update?
Large updates (e.g. with the MIUI 12 on MIUI 13) network settings are reset to factory settings, this is due to changing the firmware configuration files. To avoid problems, write down active files before updating. USSD-Teams or take screenshots of settings.
How do I check if the redirect is working?
There are several ways: Call your number from another phone and check if the call is being redirected. Type *#62#, which will show where the calls are being redirected when they are not available. Use *#004#, a universal command to check all active redirect rules.
Can I redirect calls to WhatsApp or Telegram?
No, standard redirects only work on phone numbers, but you can use workarounds: Set up a redirect to a virtual number (e.g., Google Voice) that is linked to the messenger; Use WhatsApp business accounts with automatic response.
How much does it cost to redirect Russian operators?
Most operators (MTS, Beeline, MegaFon, Tele2) have free redirects, but incoming calls can be charged to the number to which the call is redirected. For example, if you redirect calls to your mobile roaming, you will be charged for roaming.

If your question is not covered in the FAQ, check your tariff settings or contact operator support – sometimes a redirect requires a separate activation through your personal account.