Have you ever encountered a situation where an important call went missing in an unknown direction and the subscriber claims to have “everything dialed correctly”? or vice versa – you urgently need to redirect incoming calls to another number, but can not find this feature in the maze of MIUI settings? Redirection of calls on Xiaomi smartphones (including Redmi and POCO) is not as obvious as competitors, and its work depends on the firmware version, carrier and even the device model.
In this article, we will discuss all possible ways to activate redirects - from the standard menus. MIUI hidden USSD-codes and settings SIM-You will learn how to redirect calls to another number when busy, unanswered or always, and how to cancel a redirect if it was activated accidentally (for example, after a firmware update). We will pay special attention to typical errors, due to which the function may not work, and give a checklist for diagnosing problems.
What is a Call Redirection and Why You Need It
Redirection (or call forwarding) is a mobile feature that automatically redirects incoming calls to another number.It works at the operator level, not the smartphone itself, so the settings are saved even if you pull out. SIM-card and insert it into another phone.
Main use cases:
- 📞 Employment: Redirecting calls when you talk on the phone.
- 🕒 Unanswered: If you don’t pick up the phone within 15 to 30 seconds.
- ❌ Inaccessibility: When the phone is off or out of coverage.
- ➿ All calls: Unconditional redirection (e.g. to a work number).
On Xiaomi smartphones, redirecting can conflict with other features such as Dual SIM or VoLTE. For example, if you have In-Air mode activated with Wi-Fi enabled, some carriers block redirection of calls.
Where to look for redirects in standard MIUI settings
In the latest versions of MIUI 14/15, the path to redirect settings has changed, and it is now hidden deeper than before. Here are the current instructions for most Xiaomi, Redmi and POCO models (2022-2026 release):
- Open the phone application (pipe icon).
- Press three points. ⋮ top-right → Choose "Settings».
- Go to the “Call forwarding” section (or Call forwarding in English).
- Choose. SIM-Card (if you have a dual card) SIM).
- Set up redirect rules for each scenario (busy, unanswered, etc.).
If the "Call forwarding" item is not on the menu, it means:
- 🔄 Your operator blocks the management of forwarding via your phone (e.g. Tele2 or virtual operators).
- 📱 You have an outdated version. MIUI (to 12.5) - update the firmware.
- 🔧 The function is disabled in the developer settings (rarely, but it happens).
Make sure that SIM-The card is active and catches the network|
Check balance (some operators block services with negative balances)|
Turn off In-Airline mode |
Update the Phone app on Google Play (if available)
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USSD-Redirection codes: a quick way without a menu
If the standard settings don’t work or you prefer “old school”, you can manage the redirect through the USSD-These commands are universal for all operators (MTS, Beeline, MegaFon, Yota, etc.), but the syntax may be slightly different.
| Type of forwarding | Activation code. | Deactivation code | Status verification code |
|---|---|---|---|
| All calls (unconditional) | 21[number]# | ##21# | *#21# |
| Employment | 67[number]# | ##67# | *#67# |
| Unanswered (time-out) | 61[number]# | ##61# | *#61# |
| When unavailable | 62[number]# | ##62# | *#62# |
Examples of use:
- To redirect all calls to +79123456789, type: *21*79123456789# and click "Call".
- To cancel all redirects, use: ##002#
⚠️ Note: Some tariffs charge operators for activating redirects (for example, 1-3 rubles per team.
What to do if USSD-codes don't work?
Redirect to Xiaomi with two SIM-cards (Dual) SIM)
On Xiaomi smartphones with Dual support SIM (For example, the Redmi Note 12 Pro+, Xiaomi 13T, POCO X5 Pro) forwarding is configured separately for each SIM-There are nuances to this:
- 📶 If one SIM-map used for 4G/VoLTE, The second is for calls, the forwarding may not work smoothly.
- 🔄 When activating redirection to the main SIM, The second may temporarily lose contact (bug) MIUI 14).
- 📵 If both SIM-cards from one operator, forwarding may conflict with services such as "Multiphone».
How to set up a redirect for a specific SIM:
- Open the Settings. → SIM-maps and mobile networks.
- Choose the right one. SIM-map, SIM 1).
- Click on “Call forwarding” (or Additional settings → Redirect).
- Activate the desired type of redirect and specify the number.
⚠️ Note: Some models (e.g. Redmi) 10C) when activating the redirection to the second SIM, basic SIM Solution: Reboot your phone or turn off VoLTE in your network settings.
Why Redirects Are Not Working: Common Mistakes
If you have set up a redirect but calls still arrive at the main number, check the following points:
| Problem. | Possible cause | Decision |
|---|---|---|
| Calls are not forwarded. | Operator blocks service | Call support or check the rate |
| Redirection is triggered with a delay | Low quality of communication (Edge instead of 4G) | Turn on only 4G in your network settings |
| Recipient number unavailable | Number entered in the wrong format | Use the format +7XXXXXXXXXXXX |
| The redirect is shutting down itself. | Application Conflict (Truecaller, “Blacklist”) | Remove third-party call apps |
Additional reasons:
- 🔋 The phone has power saving mode enabled – it can block background processes, including redirection.
- 📵 SIM-The card does not support VoLTE and the operator requires this technology to operate the service.
- 🔄 After updating MIUI Settings are reset - check them again.
💡
If you need to redirect temporarily (for example, during a vacation), use USSD-*#21# for status check. Upon return, remember to cancel the redirect with ##002#!
How to Cancel Redirects to Xiaomi
If you have activated call redirection and now want to turn it off completely, do the following:
- Through the menu: Open the phone settings → Call forwarding. Select SIM-Disable all types of redirects (sliders should be gray).
Through the USSD:
##002#This code resets all redirect settings for the current SIM-map.
If after cancellation, the calls still go to another number:
- 🔄 Reboot the phone.
- 📱 Check if the forwarding is activated at the operator level (sometimes the settings are duplicated).
- 🔧 Reset network settings: Settings → SIM-maps and mobile networks → Resetting network settings.
⚠️ Attention: On some firmware MIUI (For example, the global version for POCO F5) after resetting the forwarding through USSD-The code may be lost access to the mobile Internet, in which case switch the network mode from the 4G on 3G back and forth.
Alternative methods: applications and services of operators
If standard methods do not work, you can use:
- 📱 Applications of operators: MTS: “My MTS» → «Services» → «Beeline: My Beeline» → «Service Management. MegaFon: MegaFon-Service» → «Calls».
- 🌐 Third-party applications: Call Forwarding (Google Play) – manages forwarding through USSD. Truecaller – has a built-in redirect function (but requires a premium subscription).
Operator applications have the advantage of showing the current redirect status and allowing you to manage it remotely (for example, through the web version of your personal account), but some services (for example, Yota) do not support this feature.
💡
If you use redirects frequently, save USSD-codes in notes or add them as widgets to the main screen – this will save time.