The situation when after resetting settings or flashing the Xiaomi smartphone requires entering a password from the Mi Account, familiar to many users. the lock screen with the MIUI logo and the authorization field can be a serious obstacle, especially if you forgot the login data or purchased the device from hand. Xiaomi security system is designed to protect the owner’s personal data from theft, so it is impossible to bypass it with standard methods.
In this article, we will discuss in detail all legal ways to restore access to the device, learn how to restore access through the official website, what to do if the phone number is lost, and in which cases you will need to contact the service center. Understanding the mechanisms of Find Device will help you avoid blocking in the future and maintain access to your gadgets.
Don’t look for “magic buttons” or download dubious programs from unverified sources that promise instant unlocking, which often leads to the installation of viruses or the final lock of the motherboard, we will only look at proven and safe methods that actually work with modern versions of the MIUI and HyperOS shell.
Why is Mi Account blocked by the user?
Activation Lock, often called Activation Lock, is activated automatically when certain actions are performed with the device. It is not a system error, but a planned security feature. If you perform a Hard Reset (factory reset) through the Recovery menu, the system checks the device for a Mi Account when it is next booted. If the login was performed and the Find Device function was active, the Xiaomi server requires verification of the identity of the owner.
The main purpose of this protection is to make the stolen phone useless for the attacker. Even a complete flashing of the device will not remove the binding, since the information about the lock status is stored on the company's servers. The IMEI of the device remains in the database of locked until the owner officially removes the restriction.
⚠️ Warning: Buying a used Xiaomi phone from hand without checking for a Mi Account is a huge risk.If the previous owner did not untie the device remotely, you will get a “brick” that cannot be activated without his participation.
There are several scenarios in which the user encounters a lock screen, often the forgetfulness of the owner who changed his phone number or password but did not update the data in the settings of the smartphone before resetting, and other cases, the problem arises after unsuccessful experiments with Root rights or custom firmware.
Official method of recovery through the site
The easiest and safest way to unlock is to restore access to your account. If the device belongs to you but you don't remember the password, don't panic. Xiaomi's recovery system allows you to reset data through a tied email or phone number, and you'll need any other gadget with Internet access to do that.
Go to the official portal id.mi.com or i.mi.com. In the login field, enter the phone number or email that was used to register on the locked smartphone. Click on the link "Forgot your password?" and follow the system instructions. SMS-code.
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If your phone number is lost, try to re-access via the linked email, and users often forget that the mail is also a login login.
After a successful password change, the following steps must be performed on the locked phone:
- 📱 Connect your device to a stable Wi-Fi network or mobile Internet.
- 🔄 Enter a new password from your Mi Account in the lock field.
- ⏳ Wait for the server to check the data (it can take up to 15 minutes).
- ✅ After successful authorization, the phone will unlock and go to the desktop.
It's important to understand that just changing your password is not enough, because the server needs to get a data change signal and update the status of the device, so connecting to the network is a must, and if you change your password but your phone is not connected to the Internet, you won't unlock it until the network is available.
What to do if your phone number is lost
This is complicated if the SIM card associated with the account is lost, blocked by the operator or simply unavailable, in which case the standard method of recovery via SMS will not work, but Xiaomi has provided alternative ways of verification, if you have taken care of the security of the profile in advance.
Try logging in via the web interface by selecting the recovery option via a backup email. If you have provided additional mail when you register, the confirmation code will come there, and sometimes recovery through answers to classified questions, if they have been installed, works.
| Method of recovery | Required data | Efficiency |
|---|---|---|
| SMS to the number | Access to the SIM card | Tall. |
| Email letter | Access to the post office | Tall. |
| Secret questions | User memory | Medium |
| Xiaomi support | Checks and boxes. | Guaranteed |
If none of the automatic methods work, the only legal option is to contact customer support, and you need to prove that you own the device, through the provision of the original purchase check, a box with an IMEI code and a warranty card.
How to find IMEI without turning on your phone
Removal of binding through the service center
When self-restore is not possible, Xiaomi’s authorized service center comes to the rescue, which is the only way to unlock the device if you forgot all the data but saved the purchase documents, specialists have access to internal databases and can delete the Mi Account binding at the server level.
To access the service, you need to personally visit the center with the device and the full package of documents. The verification process can take from several hours to several days, since the request is often sent to the head office of the company for verification.
⚠️ Warning: Never try to buy "unlocking" IMEI» It's a fraud 99 percent of the time. IMEI It is impossible to remove the lock from the server without access to the internal database of Xiaomi.
There is a myth that soldering memory chips helps to remove the lock. In modern Xiaomi smartphones, this does not work, since the anchor keys are stored in a secure partition associated with the processor. Any interference with the hardware without qualification will lead to complete failure of the device.
Instructions for uncoupling the device before resetting
To avoid future locking problems, it is important to properly prepare your device for sale or reset settings. Simply logging out in settings is sometimes not enough if you activate the search function.
Follow the following steps before pressing the reset button:
- 🔓 Unlock the screen and go to Settings → Mi Account.
- 🚫 Click the “Exit” button and enter the password to confirm.
- 📡 Turn off the internet to make sure status is updated locally.
- 🗑️ Only then do the reset via Settings. → The phone. → Resetting settings.
☑️ Checklist before selling the phone
It is also recommended to check the status of the device remotely: go to i.mi.com from your computer, select your device in the list and click “Delete from the list” This is guaranteed to remove the activation lock the next time you turn on.
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The right sequence of actions: first exit the account in the settings, then disable the search function, and then reset the data, and the disorder will lead to blocking.