Forgot the password from Mi Account on Xiaomi: 5 working ways to restore access

Forgot your Mi Account password and can’t unlock your Xiaomi, Redmi or your account POCO? This problem is familiar to thousands of users, because once you reset your settings or buy a used phone, the system requires you to enter your account data, without which the device becomes a brick. In 2026, the recovery procedure changed: Xiaomi has tightened the requirements for identity verification, and old methods of bypassing (like deleting an account through a user account) EMEI) stopped working.

In this article - current ways to unlock, taking into account the latest updates MIUI 14/15, including official and alternative methods:

• 🔑 How to Restore Password Through email/telephone (if tied up)
• 📱 What to do if you do not have access to a mail or number
• ⚙️ Bypassing the lock via Fastboot and EDL (advanced)
• ⚠️ Risks and consequences of informal methods (including errors 86012, 10008)
• 📦 How to avoid blocking when buying a used Xiaomi

Important: If you buy a phone with your hands, check the status of Mi Account before payment - unlocking a locked device can cost up to 30% of its price.+, Xiaomi 13 Ultra and POCO F5 latest-everything.

1. Official Recovery of Mi Account Password

The safest way is to use Xiaomi’s standard password reset procedure, which is suitable if you have access to a linked email or phone number.

Step-by-step:

1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Enter your login (email or phone) and captcha.
3. Select the confirmation method: 📧 Email – the code will come to the mail (check the Spam folder») 📱 SMS — code-message 🔐 Backup email – if the main one is not available

Create a new password (at least 8 characters, with capital letters and numbers).

Make sure you have access to your mail/phone.|

Check the Internet connection on the device|

Use your browser in incognito mode (without cache)|

Turn it off. VPN (can block the shipment SMS)

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⚠️ Note: If you are trying to restore an account from another device, Xiaomi may request additional verification (e.g., a photo of a document:

• 📸 Prepare a scan of your passport or driver's license.
• 🌍 Make sure yours is yours. IP-The address is the same as the region where you registered your account (for example, if you created an account in Russia and you are recovering from Thailand, you may need to confirm your account).

If after entering a new password, the phone still asks for the old one, perform forced synchronization:

1. Connect to Wi-Fi.
2. Go to Settings → Accounts → Mi Account.
3. Click on “Sync” and restart the device.

2. Recovery without access to email/phone

The situation becomes more complicated if you lose access to your tied contacts, in which case the official methods will not help – you will have to turn to Xiaomi or use alternative methods.

Options for action:

📌 The most reliable way is to ask Xiaomi for proof of ownership:

1. Take a picture of a phone box with a serial number (IMEI).
2. Please attach the purchase check (if any).
3. Please contact the support chat: mi.com/support.

⚠️ Attention: Do not buy "clean" accounts on Aliexpress or Avito! 90% of the time it is a fraud - after payment you will be sent data from someone else's account, which will be blocked in 1-2 days. The only legal way is to buy the account from the previous owner with the official transfer of rights.

3. Unlock via Fastboot (for advanced users)

If you have a Bootloader Unlocked, you can try resetting your Mi Account via Fastboot mode, which doesn’t work on all models and requires technical skills.

Tools required:

• 🖥️ Computer with Windows/Linux.
• 📲 USB-cable (original).
• 🛠️ Mi Flash Tool or Fastboot Tools.
• 🔧 Qualcomm or MediaTek drivers (depending on the processor).

Instructions:

1. Turn off the phone and press Volume Down + Power to log into the Fastboot.
2. Connect the device to the PC and check for detection by the command: fastboot devices
3. Reset your account (for Qualcomm): fastboot erase frp fastboot erase config For MediaTek use SP Flash Tool with scatter file.
4. Reboot the phone: fastboot reboot

💡

If after reset the phone is stuck on the logo MI, Run a full reset via fastboot erase userdata, which will delete all data but return the functionality to the user.

⚠️ Note: On new models (Xiaomi) 13/14, Redmi Note 12) This method can lead to a hard brick (total loss of performance).Before trying to check the compatibility of your model in the forums. 4PDA or XDA Developers.

4. Bypassing the lock through EDL (Engineering Mode)

Regime. EDL (Emergency Download Mode allows you to flash your phone at a low level, bypassing the Mi Account lock.This method requires an authorized Xiaomi account to unlock or special equipment (EDL Box).

How it works:

• 🔌 The phone connects to the PC in 9008 mode (you need to close the test points on the board or use jitter).
• 📥 Through the Mi Flash Tool sewn clean firmware without binding to the account.
• 🔄 After firmware, the phone starts as new, but all data is lost.

Step-by-step instruction (simplified):

1. Download the firmware for your model from the Xiaomi Firmware Updater website.
2. Unpack the archive and install Qualcomm drivers HS-USB QDLoader 9008.
3. Put the phone in mode. EDL: For Qualcomm: close the test points on the board (you need a soldering iron). For MediaTek: use the command adb reboot edl (if there is root).

Mi Flash Tool

Flash

Yeah, I did.|

Yeah, at the service center.|

I tried it, but it didn't work.|

Never tried.-->

⚠️ Note: Incorrect Firmware in the EDL For example, on the Redmi Note 10 Pro (sweet model), the firmware from the Redmi Note 10 (mojito) will lead to a broken touchscreen!

5. Password recovery errors and their solutions

When trying to unlock, users often encounter error codes, and here are the most common ways to fix them:

If you see error 86012 and there is no time to wait 24 hours, try:

• 🌐 Change. DNS 8.8.8.8 (Google) or 1.1.1.1 (Cloudflare).
• 📵 Disconnect Wi-Fi and use mobile data.
• 🔄 Reboot the router (sometimes helps reset the cache provider).

For error 10008 (account lock), the only way out is to call for support.

• 📄 Prepare a scan of the passport (page with photo and registration).
• 📦 Take a picture of the phone box with IMEI serial number.
• 💳 The purchase check (if any) will speed up the process.

6.How to avoid blocking Mi Account when buying used Xiaomi

Buying a phone with your hands, you risk getting a device with a Mi Account tied that the previous owner didn't untidy.

Ask the seller to exit the Mi Account in your presence.|

Check the lock status via ##4636## (Section "Phone Information")|

Make sure you're in the Settings → No account is tied to Mi Account|

Ask for a check or warranty card (for proof of ownership)

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🔍 How to check if your account is linked:

1. Go to Settings → About the phone → All specs.
2. Click 5 times on the MIUI version to activate the developer mode.
3. Back to Settings → Additionally. → For developers.
4. Check the status of Mi Unlock Status: 🔓 Unlocked – the bootloader is unlocked, the account can be reset. 🔒 Locked – account is tied, unlocking will require a password.

If the seller refuses to unblock the account, don't buy the phone - even if it offers a discount. Unblocking through service centers will cost 3,000 to 10,000 ₽, There is no guarantee of success.

💡 Tip: Buying Xiaomi on Avito or Yula, use a secure deal and check your phone before transferring money.If the seller insists on prepayment, this is a sure sign of fraud.

7. Alternative ways of unlocking (risks and consequences)

On the Internet you can find dozens of “magic” ways to bypass Mi Account – from deleting files through the Internet ADB Before using Chinese software like the Mi Account Bypass Tool, most of them either don't work or carry serious risks.

Common myths and reality:

⚠️ Warning: Any unofficial unlock methods violate Xiaomi's user agreement.The company may:

• 🚫 Block your new account (if you link to an unlocked phone).
• 🔄 Reverse warranty (even if the phone is new).
• 📵 Distance locking (via Find Device).

If you are taking a risky approach, at least:

• 🔋 Charge your phone 100% (to avoid interruption).
• 💾 Backup important data (if the phone is working at all).
• 📌 Use the proven tools from the forums 4PDA or XDA.

FAQ: Frequent questions about unlocking Mi Account