Forgot the password from Xiaomi Mi-account – all ways to restore access

Forgetting your Mi Account password is a problem that thousands of Xiaomi users face every day: Without access to your account, you won’t be able to use cloud storage, synchronize data, or at worst, even unlock your smartphone after resetting. Fortunately, the company has provided several official ways to restore, but each has its own nuances.

In this article, we will look at all the current methods of regaining control of your account, from standard recovery via email to little-known life hacks using backup codes. We will focus on typical errors that cause users to lose access forever, and explain how to avoid them. If your Redmi, POCO or Mi requires login and password entry after flashing, here you will find a solution.

Important: the recovery process depends on whether the account is linked to a phone number or a backup email, and if you don't, you'll have to contact Xiaomi, and the chances of success will be lower, but don't panic, even in difficult cases, there is a way out.

1. Standard password recovery via email

The easiest and fastest way is to use the “Forgot Password?” feature on the official Mi Account website, which works if you have access to a linked email or backup address.

Algorithm of action:

• 🌐 Go to the Mi Account Login page.
• 🔑 Click "Forgot your password?" under the input field.
• 📧 Choose the recovery method: Email.
• ✉️ Enter the email address associated with the account and follow the instructions in the email.

The password reset link is valid for 24 hours. If the email doesn't come, check the Spam folder or try to send the request again. Sometimes Xiaomi blocks the recovery if you have one. IP-Addresses have been tried too many times – in this case, wait 1-2 hours.

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If you don’t remember which email is linked to your account, try entering your options, and the system will tell you if such email exists in the Xiaomi database (but won’t tell you if it is linked to your profile).

2. recovery via SMS (if the phone number is tied)

If a mobile number is linked to the Mi Account, you can restore access through SMS-This method is more reliable than email, because the number is harder to crack, and Xiaomi approves such requests more often.

Step-by-step:

1. Open the Mi Account login page and select “Forgot your password?”
2. Please specify the country and phone number associated with your account (e.g. +7 9XX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
3. Click “Send Code” and enter the 6-digit code from the SMS in the appropriate field.
4. Create a new password (at least 8 characters, with capital letters and numbers) and save the changes.

⚠️ Note: If you changed your phone number after you registered for your account and didn’t update it in your Mi Account settings, this won’t work. SMS, if IP There were too many requests (for example, when trying to find a password).

3.Use of the backup recovery code

Few people know, but Xiaomi allows you to generate one-time backup codes to restore access. If you created such code in advance (for example, when setting up two-factor authentication), it can be used instead of a password.

Where to look for backup code:

• 📄 In paper form, if you printed it out when you created it.
• 📱 In notes or screenshots on another device.
• 🔐 Password Manager (if saved as "Mi Account Backup Code»).

How to apply the code:

1. On the Mi Account login page, select “Other Login Ways”.
2. Click on “Restore with backup code”.
3. Enter the 16-digit code (example: ABCD-EFGH-IJKL-MNOP).

⚠️ Warning: the backup code only works once, and once you use it, you have to regenerate it in your account security settings, and if you lose it, you can't recover it, you have to use other methods.

4. Recovery via Mi Account app on another device

If you have a second Xiaomi smartphone (or tablet) that you’ve already logged in to your Mi Account, you can reset your password directly through the app, which works even without access to email or SMS.

Instructions:

• 📱 Open the Settings. → Mi-account on the device where you are logged in.
• 🔒 Go to Security. → Password.
• 🔄 Select “Change Password” and confirm the action with your current password (if required) or fingerprint.
• 🆕 Enter the new password twice and save the changes.

After that, the new password will be valid on all devices associated with this Mi Account. If the second device is enabled with two-factor authentication, you may need to enter code from SMS or email.

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This is one of the most reliable methods, as it does not depend on external factors (mail, SMS, support), the main condition is that you have an authorized device at hand.

5. Calling for Xiaomi Support: When Needed

If all of these methods fail, the only option is to seek official support.

• 🚫 Lost access to email and phone number.
• 🔒 Account blocked for suspicious activity.
• 📵 No backup codes or authorized devices.
• 🕵️ Suspicion of account hacking (for example, password changed on its own).

How to make a request correctly:

1. Go to the support page: forgetPassword.
2. Select “No email/SMS access?” and fill out the form:

Send a request and wait for a response (usually 1-5 working days).

⚠️ Note: Xiaomi Support is often asked to provide:

• 📄 Passport photo (to confirm identity).
• 📦 Photo box of the device with IMEI.
• 💳 Check or warranty card (if the device was officially purchased).

Without these documents, the chances of recovery are minimal.

6 What to do if your account is blocked after unsuccessful login attempts

If you have entered the wrong password several times in a row, Xiaomi may temporarily block your account.

• 🕒 Wait 30 to 60 minutes and try again.
• 🌍 Change it. IP-Address (for example, connect to another network or use it) VPN).
• 📧 Try to restore the password through email/SMS — Sometimes the lock does not affect these functions.

If your account is permanently blocked (for example, because of suspected hacking), you will have to contact support with proof of ownership, and in the most severe cases, you may need to reset your device via Fastboot mode, but this will lead to the loss of all data.

Make sure email/SMS doesn’t come in spam |Try all possible backup codes |Try authorization on other Xiaomi devices |Collect documents on the device (IMEI, check)

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7.How to avoid losing access to your Mi Account in the future

To avoid the problem of forgotten passwords again, follow these guidelines:

• 🔐 Use a password manager (such as Bitwarden or 1Password) login-and-password.
• 📧 Attach backup email to your account (in Mi Account settings) → Security).
• 📱 Update your phone number if you change your SIM card.
• 📝 Generate and save backup codes (in security settings).
• 🔄 Enable two-factor authentication (2FA) — This will make it harder to break into, but will make recovery easier.

It is also useful to regularly check the activity of the account:

1. Go to Mi Account → Security → Activity log.
2. Check for unfamiliar devices or login attempts.
3. If you have suspicious behavior, change your password immediately.

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Two-factor authentication (2FA) is the best protection against hacking, and even if an attacker learns your password, they can’t log in without the code from an SMS or authentication application.

FAQ: Frequent questions about resetting your Mi Account