Deleting Mi accounts from Xiaomi Redmi is a challenge that users face when selling a device, changing a profile or resetting an attachment. The procedure is complicated by the fact that the manufacturer has integrated the account into the security system: without properly deleting the smartphone can lock after resetting. In this article, we will discuss all the current methods from standard deleting through settings to unlocking through official Xiaomi services.
Many people mistakenly believe that logging out of a menu account is enough. In fact, it only unties the device from the profile, but does not erase the login data from the phone. Complete deletion requires additional steps, especially if you plan to transfer the gadget to another owner. We will also consider what to do if you forget your password or the phone is blocked after unsuccessful reset attempts.
Note: the procedure is different for devices with MIUI 12/13/14 and earlier. If your Redmi is released before 2020, check the firmware version in Settings β About Phone β MIUI version β this will affect the choice of method.
Why can't you just log out of your Mi Account?
Signing out via Settings β Xiaomi Account β Sign out is just a superficial action. It removes the phoneβs connection to your profile in the cloud, but stores local authorization data.
- π The next time you log in, the phone may request old credentials.
- π± After resetting to factory settings (hard reset), the device will require entering a login / password from the previous account (Mi Account Lock).
- π If you sell a phone, the new owner wonβt be able to activate it without your data.
Xiaomi has implemented such protections to combat theft, but this creates difficulties for legal users, and deleting an account requires either official unlocking or manipulation of system settings.
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If you're planning to sell a phone, delete your Mi Account first, and then reset. Order is important: reverse sequence locks the device!
Method 1: Delete Mi Account through phone settings
This is the easiest method, but it only works if:
- π± You have access to your phone (it is not blocked).
- π You remember the password from the Mi Account.
- πΆ The phone is connected to the Internet (Wi-Fi or mobile network).
Instructions for MIUI 12/13/14:
- Open the settings (cog icon on the desktop).
- Go to Xiaomi Account (or Mi Account in older versions).
- Slip your profile at the top of the screen.
- Select Account Management β Delete the account.
- Enter the password for confirmation.
- Confirm the deletion via SMS or email (if the system requests it).
After that, the phone will be detached from the account, but local data (photos, messages) will remain on the device. To completely delete them, reset to the factory settings in Settings β Additional β Restore and reset.
Make a backup copy of the data|Remember/write down the password from the account|Connect your phone to charge (the process may take time) 5-10 minute)|Disable two-factor authentication (if enabled)|Ensure a stable Internet connection-->
Method 2: Delete via Xiaomi website (if phone is lost or locked)
If you canβt access your phone but remember your account details, use the official Xiaomi service:
- Go to account.xiaomi.com from your computer or other device.
- Sign in under your login/password.
- In the Devices section, find your Redmi and tap it.
- Choose to remove the device (or untie).
- Confirm the action via SMS/email.
β οΈ Note: This method removes the device's association to the account, but does not erase the authorization data from the phone. If the browser resets on a blocked Redmi, it will require data input from the old account.
If your phone is stolen, lock it right away through the same service (Find your device β Lock) and this will prevent attackers from accessing your data.
Selling your phone.|Forgot the password.|Phone's locked.|I want to change my account.|Another reason.-->
Method 3: Unlocking through Mi Unlock Tool (for locked phones)
If Redmi requires data from your old Mi Account to be reset and you donβt remember it, youβll need to officially unlock it via PC, a method that works for most Redmi Note, Redmi, and POCO models, but requires:
- π» Windows computer 7/10/11.
- π Original. USB-cable (not contactless charging!).
- π₯ Mi Unlock Tool (download only from the official website!).
Step-by-step:
- Download and install Mi Unlock Tool on PC.
- Turn off the phone and press Volume Down + Power to log into Fastboot Mode.
- Connect Redmi to the computer.
- Launch the utility, log in under the same account that was linked to the phone.
- Press Unlock and wait until the process is complete (it can take up to 10 minutes).
β οΈ Note: Mi Unlock Tool has a limitation - unlock is possible no more than 1 time every 30 days for one account. If you previously tried to unlock another phone, you will have to wait or use another account.
What if the Mi Unlock Tool can't see the phone?
Method 4: Reset via Recovery Mode (if you forgot your password)
If you donβt remember the Mi Account password but the phone isnβt locked after a reset, you can try bypassing the protection via Recovery mode, which is suitable for devices on MIUI 11 and older, but doesnβt guarantee 100% results on new models (e.g. Redmi Note 12).
Instructions:
- Turn off the phone.
- Press Volume Up + Power to enter Recovery Mode.
- Choose the language (if you request it).
- Go to Wipe Data β Wipe All Data (use volume buttons for navigation, power for confirmation).
- Confirm the reset.
- Once you restart, the phone can request your account information. If that happens, use Method 3.
β οΈ Note: Some Redmi models (e.g. Redmi) 10C or Note 11 Pro+) Recovery reset does not remove the account binding, in which case you will need official unlocking.
| Model Redmi | MIUI version | Is your account deleted through Recovery? | Is Mi Unlock Tool Required? |
|---|---|---|---|
| Redmi Note 9 | MIUI 12 | Yes. | No. |
| Redmi 10 | MIUI 13 | Partially (may require data entry) | Yes. |
| Redmi Note 11 Pro | MIUI 14 | No. | Yes. |
| POCO X3 Pro | MIUI 13 for POCO | Yes. | No. |
What to do if your phone is locked after a failed deletion?
If Redmi shows a message after resetting, "This device is locked. Enter Mi Account details," you have 3 options:
- π Remember your account: Try to restore your password through the recovery form. Use the linked email or phone number.
- π» Official unlock: Contact Xiaomi Service Center with documents on your phone (check, box). 3-7 days.
- π οΈ Software bypass: For experienced users, firmware through Fastboot with the removal of the persist-partition (the risk of βbrickingβ the phone!).
β οΈ Warning: Do not use questionable services that offer "unlock in 5 minutes"; often this is a scam that can lead to data loss or permanent blocking. IMEI.
If the phone is bought from hand and the previous owner did not delete the account, contact him to unlock. Without his data, official Xiaomi services will not help - this is a measure of protection against theft.
How to avoid problems with your Mi Account in the future?
To avoid getting blocked by Redmi after a reset, follow these rules:
- π Write down your account details: Save your login and password in a safe place (for example, in a password manager).
- π Update regularly MIUI: New firmware versions often make it easier to delete an account.
- π± Untie Devices: Before selling, remove your phone from your device list at account.xiaomi.com.
- π Donβt use one account on multiple phones: This makes it harder to unlock if you lose access.
If you frequently reflash your phone, create a separate Mi Account specifically for this purpose, which will make it easier to unlock through the Mi Unlock Tool, since the utility has a limit on the number of unlocks for one profile.
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Even after successfully deleting an account through the settings, Xiaomi Redmi can save the authorization data in the system files. Full "cleaning" guarantees only a factory reset after deleting the account.