How to Delete Xiaomi Account from Device or Servers

Deleting Xiaomi account (Mi Account) is a procedure that may be necessary when selling a device, changing a profile or if you no longer use the brand ecosystem. However, many users face difficulties: the system requires SMS confirmation, locks the device after a reset or leaves a “link” to an old account. In this article, we will discuss all official and alternative methods of deletion, including nuances for Xiaomi phones, tablets and smart devices (for example, Mi Band or Mi Home).

It’s important to understand that simply deleting your account through your phone’s settings doesn’t clear it from Xiaomi’s servers, which means that the next time you sign in on any of the brand’s devices, your profile will recover. Complete erasure requires a separate procedure, and we’ll show you how to do it.

Why you can’t just delete your account through your phone settings

Many users mistakenly believe that selecting Delete Account from Settings → Accounts → Mi Account completely erases the profile. In fact, this only results in a local disconnection on the current device.

• 📱 On phone/tablet: the account is untied from the device, but remains active on Xiaomi servers. The next time you log in (for example, after a reset), the system will prompt you to restore the old profile.
• 🔒 Activation Block: If you sell a phone, the new owner may be asked to enter a login/password from your account (Mi Cloud Lock).
• ☁️ Cloud data: photos, notes, backups and other files in Mi Cloud remain available on your account.

Another trap: once “deleted” through settings, some features (such as synchronizing Mi Fit or managing a smart home via Mi Home) may not work properly, as they are tied to an old profile. To avoid these problems, you need to completely deactivate your account on Xiaomi servers.

Official method: deletion of the account through the Xiaomi website

The only legitimate method of complete deletion is to use a web form on an official website, which is suitable if you have access to an email or phone number linked to your account.

1. Go to account deletion page: account.xiaomi.com/pass/del.
2. Enter the login (email or phone) and password from the account.
3. Check through SMS or email (the code will come to the linked number / mail).
4. Confirm the removal by ticking the checkbox “I agree with the consequences”.
5. Click on "Delete Account".

After that:

• ✅ Your account will be completely deactivated after 30 days (this time is given in case you change your mind).
• ❌ During these 30 You will not be able to create a new account for the same email/phone.
• 🔄 All data (including purchases, cloud backups and smart device settings) will be permanently deleted.

Download important data from Mi Cloud|Untie devices in Mi Home|Transfer purchases/subscriptions to another account|Remove Linked Bank Cards-->

Attention! If you delete your account because of a phone sale, do it in advance - after resetting the device to the factory settings, untie the profile will be more difficult.

How to delete Xiaomi account without phone or email

It gets more complicated if you forget your password, lose access to your linked number or email, or your phone is stolen, and then the official methods won't work, but there are alternatives:

Method 1: Restore Access with Xiaomi Support

If you remember your login (email/phone) but can’t confirm your identity, try to contact:

1. Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Select “Cannot Restore Access” (bottom of the page).
3. Fill out the form, specifying the most detailed information about the account (date of creation, associated devices, recent purchases).
4. Attach scans of documents (passport, phone purchase check) to confirm the property.

Processing a request can take anywhere from 3 to 14 days, and success depends on how complete the data you provide.

Method 2: Unlocking through EDL-mode (for advanced)

If the phone is locked after reset (requires data entry from the old account), you can try to flash it into the phone. EDL-This method is suitable for models on Qualcomm processors (for example, Redmi Note 10 Pro, POCO X3). Attention! Mistakes can turn a phone into a brick».

Procedure:

1. Download the Mi Flash Tool and the firmware for your model from the Xiaomi Firmware website.
2. Put the phone in mode. EDL (usually by pressing the buttons Volume up + Loudness down + USB-cable).
3. Connect the device to your PC and run through Mi Flash with the choice of the “Clean All” option.

This method removes the account binding, but also erases all data. For detailed instructions for specific models, see the 4PDA or XDA Developers forums.

Delete your account from Xiaomi smart devices (Mi Band, Mi Home)

If you use a fitness bracelet (Mi Band 7/8), smart lights or other gadgets from the Mi Home ecosystem, simply deleting your account from your phone won’t untie them.

For fitness bracelets (Mi Band, Amazfit)

1. Open the Mi Fitness app (formerly Mi Fit).
2. Go to Profile. → My devices.
3. Select the bracelet and press “Untie the device”.
4. Confirm the action by entering the password from the account.

For a Smart Home (Mi Home)

1. In the Mi Home app, go to Profile → Settings → Smart Home.
2. Select the device and click "Delete".
3. If the device does not untide, reset it to factory settings (usually by pressing the button for 5-10 seconds).

Some devices (such as robot vacuum cleaners or cameras) may require confirmation via SMS or email even after a reset.

What to do if your account is on your phone after deleting

Sometimes, even after the official deletion through the Xiaomi website, the phone still has traces of the old account, which can be seen in the form of:

• 🔄 Automatic Profile Recovery after Rebooting.
• 📱 Requesting a password when resetting to factory settings.
• ☁️ Synchronization errors with Mi Cloud.

Decisions:

1.Full reset via Fastboot

If the phone requests old account details after resetting through the menu, try a hard reset via Fastboot:

fastboot erase userdata


fastboot erase frp




fastboot reboot

These commands will delete all data, including the account binding, and you will need an unlocked bootloader to execute.

2. Deletion via ADB (without data loss)

If your phone is working but your account is “ghostly” restored, try:

1. Connect your phone to a PC with USB debugging enabled.
2. Follow the command: adb shell pm uninstall -k --user 0 com.xiaomi.account
3. Reset the device.

This will remove the Mi Account system app, but may disrupt some services (such as Mi Cloud or Theme Store).

💡

If your phone is locked after being reset, try entering any password 5 times in a row – sometimes this opens up access to alternative unlocking methods (e.g., through Google Account).

Frequent Mistakes and How to Avoid Them

When you delete a Xiaomi account, users often face typical problems, and here are the most common ways to solve them:

• ❌ Error "Failed to send" SMS»: This occurs when the phone number is no longer active, so the solution is to use a backup email to confirm the phone number.
• ❌ «The account is linked to the device": the phone was not untied before deleting it, you need to return it online and manually disable it.
• ❌ «Too many attempts": Xiaomi blocks frequent deletion requests.Wait 24 hours.
• ❌ «Device locked after reset: unlocking through EDL or in support of proof of property.

If you sell a phone, never hand it over to a new owner with your account, even if you promise to “delete later,” and if you reset, the device may lock and unlock it at a service center for 5,000 to 10,000 rubles.

💡

Before selling the phone, be sure: 1) Delete your account through the Xiaomi website, 2) Untie the device in Mi Cloud, 3) Perform a factory reset.

FAQ: Answers to Frequent Questions