Xiaomiβs suspended smartphone is a situation that almost every owner of the brandβs devices has faced: the screen does not respond to touch, the phone does not turn off in the standard way through the menu, and the battery sits down in front of their eyes. In such cases, hardware buttons come to the rescue β physical power and volume keys that allow you to force the device to restart or turn off even without a working display.
In this article, we will analyze all possible combinations of buttons to turn off Xiaomi, Redmi and POCO, including models with Snapdragon and Mediatek, and also pay attention to the nuances for devices with a fixed battery and protection against accidental presses.
Important: The methods in this article are suitable for most Xiaomi smartphones of the last 5 years (2019-2026), including the popular Redmi Note 10/11/12 series, POCO F3/F4/F5, Mi 11/12/13 and budget models like Redmi A2 or POCO M5. If your device is older, check for a physical Reset button (it is on some models until 2018).
1. Standard power button shutdown
The most obvious, but not always working, way is to hold the power button, which on most Xiaomi smartphones leads to a menu with options to turn off, restart and Flight Mode, but if the screen does not respond, this menu may not appear.
How to press correctly:
- π Hold the power button for 8-12 seconds (on new models, the time can be extended to 15 seconds to protect against accidental pressing).
- π± If the screen went out, but the phone vibrated, it turned off. If there was no vibration, try again.
- π In some models (for example, POCO X3 Pro) after a long hold, the power button can trigger as a voice assistant call. In this case, try the combination with the volume buttons.
β οΈ Warning: On devices with a locked bootloader (for example, after resetting via Mi Account), long-term retention of the power button can lead to a transition to Fastboot instead of turning it off. If you see a rabbit in an eardress cap on the screen, release the button and try another method.
2. Forced reboot: Power button + volume
If the standard power button retention didnβt work, try a hardware reset that wonβt delete your data, but will simply reboot the device forcefully.The combination works on 99% of Xiaomi models, except for some older MTK-based devices (like the Redmi 4A).
Instructions:
- Press the power button + volume button at the same time.
- Hold them for 10-20 seconds until the screen goes out and the phone vibrates.
- After vibration release the buttons - the device will start to restart.
If the combination doesn't work:
- π Try the power button. + Reduce volume (on some models, for example, POCO F1, This combination leads to Recovery).
- π Hold the buttons longer β up to 30 seconds (on new models with Snapdragon 8 Gen 2, accidental reset protection may require longer retention).
- π If the phone is discharged (blinks a red indicator), connect the charger and try again.
βοΈ What to do if Xiaomi doesnβt respond to the buttons
β οΈ Warning: On devices with damaged button plumes (for example, after a fall), the hardware reset may not work, in which case you only have to wait for the battery to completely discharge or use the battery. ADB (if debugging is on USB).
3.Switch off via Recovery Mode (for advanced)
If the phone is stuck on the Xiaomi logo or hit a bootloop (Infinite Reboot), you can try turning it off via the Recovery menu.This method is suitable for devices with an unlocked bootloader or if you have previously installed custom recovery (TWRP).
Step-by-step:
- Turn off the phone (see the previous section).
- Press the power button + volume button and hold until the Recovery menu appears (usually the Mi Bunny logo in the earcap lying on the back).
- In the Recovery menu, select Power Off (or Turn Off in Russian) using volume buttons for navigation and power buttons for confirmation.
If the menu is in English or Chinese:
- π Power Off / - Turn off.
- π Reboot / - Reboot.
- β οΈ Wipe Data / β Donβt press, it will reset the phone to factory settings!
| Xiaomi model | Combination for Recovery | Notes |
|---|---|---|
| Redmi Note 10/11/12 | Food + Volume Up | Note 12 Pro+ may require 15+ seconds to hold |
| POCO F3/F4/F5 | Food + Volume Up | POCO F5 Pro can switch to Fastboot - try Power + Volume Down |
| Mi 11/12/13 | Food + Volume Up | On the Mi 13 Ultra after 3 unsuccessful attempts can lock the bootloader |
| Redmi 9/9A/9C | Food + Volume Up or Down | Nana MTK-versions (e.g., versions, 9A) Only the Loudness Down can work. |
β οΈ Note: If you accidentally selected Wipe Data in Recovery, the phone will reset to factory settings, in which case the data can only be restored through a backup of Mi Cloud or Google Account (if it was enabled).
What if Recovery asks for a password?
4. Features for models with non-removable battery
Xiaomi smartphones today are equipped with non-removable batteries, which complicates the process of forced shutdown. If the phone freezes and does not respond to buttons, many users try to βtake out the batteryβ, but this is impossible without disassembling the device. Instead, you can use hardware reset through the charger.
Algorithm of action:
- Connect your phone to charging (preferably the original Xiaomi 18W+ adapter).
- Hold the power button + both volume buttons for 20-30 seconds.
- If the screen is out, release the buttons. If not, try again in 1-2 minutes (let the phone charge a little).
For fast-charging models (e.g. Xiaomi 12T Pro with 120W):
- π Use only the original cable and adapter β cheap analogues may not give enough current to trigger a hardware reset.
- β‘ If the phone is discharged to 0%, wait 5-10 minutes after connecting the charger before trying to turn it off with the buttons.
- π In some models (for example, POCO X4 Pro) when charging, the screen can automatically turn on - in this case, first turn off the cable, then reset.
π‘
If your phone is stuck on the charging screen (the zipper battery icon), try holding the power button for 30+ seconds, sometimes helping push the system further than the initialization process.
5. Shutdown via Fastboot (if the phone is determined by the computer)
If the phone is getting stuck but it is recognized by the computer (for example, it makes a connection sound). USB-The device can be turned off via Fastboot mode. This method requires drivers installed. ADB/Fastboot Minimal knowledge of working with the command line.
Instructions for Windows:
- Connect your phone to your PC through USB-cable.
- Open the command line (Win + R β enter cmd β Enter).
- Enter the command: adb devices If the device is detected (a serial number appears), proceed to step 4. If not, restart the phone to Fastboot manually (hold Power + Volume Down 10 seconds).
- Enter the command to turn off: fastboot oem off-mode-charge 0 or (for new models): fastboot reboot poweroff
If the teams didn't work:
- π₯οΈ Check if you have installed Mi Flash Tool drivers (you can download it on the official Xiaomi website).
- π Try another one. USB-cable (preferably original).
- π Restart your computer and phone, then try again.
On some models (such as the Xiaomi 13 Pro), the fastboot oem off-mode-charge command can enable charging mode when the phone is off instead of completely shutting down.
6. What should I do if nothing helps?
If neither method worked, it could be a hardware failure.
Check for signs of hardware malfunctions:
- π₯ The phone is still warmed even when it is off. β Possible failure of the power controller.
- π§ On the screen appeared divorces or vertical stripes β Display plume damaged.
- π The phone vibrates when charging, but does not turn on β battery or power-paying problem.
Actions depending on the symptoms:
| Symptoms. | Possible cause | Decision |
|---|---|---|
| The phone vibrates, but the screen is black. | Failure of the display plume or graphics chip | Connect to a PC β if defined as a device, try flashing through Mi Flash |
| The phone is warming and discharged quickly | Short circuit on board | Renovation in the service (diagnostics multimeter) |
| The phone does not respond to the buttons, but charges | Firmware failure or button damage | Try to stitch through EDL-Mode (requires an authorized Xiaomi account) |
β οΈ Warning: If the phone is in water or has been subjected to a strong vibration (for example, fell from a height), do not try to turn it on again. This can lead to a short circuit and a complete failure of the motherboard:
- Remove immediately. SIM-card and memory card (if you have access to the tray).
- Place your phone in a silica gel (or rice) bag for 24 to 48 hours.
- Do not connect the charger until completely dry.
- Contact the service center for cleaning the board with ultrasound.
π‘
If the phone does not respond to buttons and is not determined by the computer, there are only two options: wait for the battery to completely discharge (it can take 1-3 days) or contact the service for forced disconnection through test points on the board.