How to turn off the got stuck Xiaomi phone: step-by-step instructions for all models

A suspended Xiaomi smartphone is a situation that almost every owner of this brand of devices has faced: the screen does not respond to touch, the buttons do not work, and the phone turns into a “brick” with a burning display or a black screen. The reasons can vary from a software failure after a MIUI update to hardware problems (overheating, battery damage), the main thing at this point is not to panic and not try to “resuscitate” the device at random.

In this article, we will discuss all the working ways to turn off the suspended Xiaomi, from the safest (soft reboot) to radical (battery extraction). Particular attention will be paid to the nuances for different models - for example, the Redmi Note 10 Pro and POCO F3 have different button locations, and the Mi 11 Ultra may require a different approach due to the features of the firmware, and you will learn what actions can lead to data loss or damage to the system, and how to avoid them.

1.Soft reboot: the first step when getting stuck

If Xiaomi’s phone is stuck, but the screen is still responding to prolonged power button retention (albeit with a delay), try a soft reboot, which is data-safe and works 60% of the time when non-critical crashes occur.

Instructions:

• 🔄 Hold the power button (usually located on the right) for 10-15 seconds.
• 📱 If the screen appears on the off menu – select Reboot (Reboot).
• ⏳ Wait 30 seconds – the phone should restart.

On some models (e.g. Redmi 9A or POCO M3), the power button is paired with a fingerprint sensor, in which case hold it strictly until vibration, which is a signal to start resetting. If there is no vibration, move on to the next method.

⚠️ Warning: Do not press the power button in jerks or repeatedly in a row - this can cause damage to the power controller, especially on older models (Mi 5, Redmi) 4X).

2. Forced reset: when the mild method doesn't work

If a soft reboot doesn’t work and the screen stays black or frozen, a hard reset will be required – a technique that mimics battery extraction but doesn’t reset, suitable for all Xiaomi models, including the Redmi K40, Mi 10T and newer ones.

How to do this:

1. Press the power button + volume button (or volume decrease - depending on the model).
2. Hold the combination for 15-20 seconds until the screen goes out and vibration starts.
3. Release the buttons and wait for the MI logo to appear.

On some devices (such as the POCO X3 Pro), only Power + Volume reduction can work. If you're not sure, try both at 5-second intervals.

Make sure your phone is not connected to the charger.|Remember the button retention time (at least 15 seconds)|Do not use sharp objects to press buttons.|After restarting, check the integrity of the data-->

3. Battery extraction: a last resort for older models

On Xiaomi smartphones with removable batteries (e.g. Redmi 3S, Mi 4i) you can physically turn off the power, which is the most reliable way, but requires caution: improper battery extraction can damage the plumes or contacts.

Step-by-step:

• 🔧 Carefully tuck the back cover with a plastic card or mediator (do not use metal objects!).
• 🔋 Find the battery – it is usually located at the top of the device under a metal plate.
• 👆 Pick up the battery behind a special loop (if any) or gently pull up, avoiding distortions.
• ⏱️ Wait 30 seconds, then insert the battery back and collect the phone.

⚠️ Note: On models with a non-removable battery (Redmi Note 8 Pro, Mi 9 and later), it is forbidden to try to remove it yourself - this will lead to loss of warranty and the risk of short circuit.

4.Switching off via Recovery Mode: for power users

If the Xiaomi phone is stuck on the MI logo or in a reboot cycle, logging into Recovery mode will help.This method allows you to turn off the device without risking data damage, but requires accurate follow-up instructions.

How to log in to Recovery:

1. Turn off the phone (see section 2).
2. Press the power button + volume button.
3. Hold on until a menu with the MI logo and the Recovery label appears.
4. Use the volume buttons for navigation and the power button to select Reboot → Power Off.

In some firmware (MIUI 12 and later), the Recovery menu may be in Chinese.

• 🔄 — reboot (Reboot).
• ⚙️ — settings (Settings).
• 📴 — shutdown (Power Off).

5. Features for models with Fastboot and blocked bootloader

Some Xiaomi smartphones (e.g. Mi 11, Redmi K30 Pro) have a locked bootloader, which means that when you try to force the reboot, the phone can go to Fastboot mode (black screen with the inscription FASTBOOT and a rabbit in the hat).

Ways to exit Fastboot:

• 🔌 Connect your phone to charge and hold the power button for 30 seconds.
• 🖱️ On a PC with Mi Flash Tool drivers installed, type the command: fastboot reboot
• 🔄 If the screen reacts, select Reboot System Now with volume buttons.

On Qualcomm Snapdragon models (like the POCO X3 NFC), Fastboot mode can appear even after a normal reboot. This is not critical, but if the phone is constantly loaded into Fastboot, it is a signal of firmware damage.

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If the phone freezes again after shutting down via Fastboot, try booting into Safe Mode. To do this, hold the volume button when you turn on until the Safe mode sign appears in the lower left corner.

6.When nothing helps: hardware malfunctions

If none of these methods worked, it could be hardware. Common causes are:

• 🔥 Overheating of the processor (for example, after gaming or charging).
• 💧 Getting moisture under the screen or on the board.
• ⚡ Failure of the battery (swelling, short circuit).
• 🛠️ Damage to the power button plume (often after falls).

Signs of hardware failure:

• The phone is heated even when it is turned off.
• The screen flickers or shows artifacts (strips, stains).
• When connecting to charging, the indicator does not burn.

⚠️ Warning: If your Xiaomi phone doesn't respond to all the shutdowns and it warms, don't leave it on for long. Prolonged overheating can cause permanent damage to your battery (fire risk!) or motherboard. Take it to the service center within a day.

7. Prevention of hangings: how to avoid problems in the future

To minimize the risk of hanging, follow these recommendations:

• 📲 Update regularly MIUI through settings → The phone. → Updating the system.
• 🧹 Clean the app cache: Settings → Annexes → Select an application → Clear the cache.
• 🔋 Avoid discharges below 10% and overheating (do not play heavy games while charging).
• 🛡️ Install antivirus software (such as Mi Security) and scan the system once a month.

In the models with AMOLED-screens (Mi 11 Ultra, Redmi) K50 Pro) freezes are often associated with graphical glitches, in which case the animation will help to turn off:

1. Activate Developer Mode (7 times click on the MIUI version in the settings).
2. Go to Settings → Additional → For developers.
3. Set the scale of the window animation and the scale of the animation transition to Off.

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If Xiaomi’s phone started to freeze after the MIUI update, try rolling back to the previous version via Recovery or Fastboot.Instructions for rollback look at the official Xiaomi forum (section MIUI ROM).

FAQ: Frequent questions about Xiaomi hangouts