Second Space on Xiaomi Redmi 9 is a useful feature for separating personal and work data, but sometimes users face a problem: the phone freezes in this mode, preventing them from returning to the main space. The reasons may be different: system failure, incorrect settings or even virus software. In this article, we will discuss all possible ways to exit the second space, including secure methods without resetting data and radical solutions for critical cases.
It's important to understand that Redmi 9 (M2003J15SC, M2004J19G and other modifications) runs on MIUI, where Second Space is implemented as a separate profile with its own applications and data. If you can't switch back, it doesn't always mean a breakdown — often a problem is solved with a couple of clicks. But in some cases, you'll need to deep tuning or even reset to factory settings. Let's start with the simplest methods.
Before proceeding, make sure you have enough battery power (at least 30%) to avoid suddenly shutting down your device during the procedure, and back up important data if possible - some ways may result in it being deleted.
1. Standard method of switching between spaces
The most obvious method is to use the built-in switching feature. On Redmi 9, this is done through the notification bar or system settings. If you've never changed Second Space, this should work:
- Swipe your finger down from the top of the screen to open the notification bar.
- Find the “Second Space” icon** (usually two overlapping squares or circles).
- Slip on it - the system will suggest switching to the main space.
- Confirm the action if you need to enter a password.
If the icon is not in the notification bar, try an alternative path:
- 📱 Open the Settings. → Special facilities → Second space.
- 🔄 Select the option “Switch to the main space»**.
- 🔒 Enter your password (if it was set during setting up).
⚠️ Warning: If the phone hangs on the logo after switching MIUI or restarts, which is a sign of damage to system files, so go to the methods in section 4 or 5.
Some MIUI firmware (especially custom ones) may not have an icon, so try using a switching gesture: swipe your finger across the lock screen from left to right (or right to left, depending on the version), which sometimes activates the space selection menu.
2. Use of a password or fingerprint
If the standard switching doesn’t work, it may require authentication. Second Space on Redmi 9 can be protected with a separate password, PIN-You can use a code or a biometric:
- 🔐 Enter the password you used when you first logged into the second space (it may differ from the password of the main profile!).
- 👆 If you forget your password, try the standard combinations: 123456, 000000 or date of birth.
- 👆🏽 Use your fingerprint (if it was added to the second space). To do this, click on the scanner on the back of the Redmi 9.
- 🔄 After successful authentication, the system should offer to switch to the main space.
If the password doesn’t work and the biometrics don’t work, try resetting the pattern lock via an emergency call (the method doesn’t work on all versions of MIUI):
- On the lock screen, tap "Emergency Call"**.
- Enter ##7780## (pattern lock Reset Code).
- Confirm the action - after rebooting, the password may be reset.
⚠️ Note: This method only works on older versions. MIUI (On the new firmware, the engineering menu codes are disabled for security reasons.
3. Reboot the phone in safe mode
If Redmi 9 is stuck in the second space due to an application or virus failure, Safe Mode will help, and only system applications run in this mode, which allows you to bypass the lock:
- 🔄 Press the power button before the turn off menu appears.
- 🛡️ Slip and hold the “Switch off” option** – a prompt will appear to go to safe mode.
- 👍 Confirm, wait for the reboot (may take up to 2 minutes).
After downloading in safe mode:
- Try to switch to the main space through Settings → Second Space.
- If you don’t, remove suspicious apps that may have caused the crash (especially those that requested administrator rights).
- Restart your phone in normal mode.
If even in safe mode switching is not possible, the problem lies deeper - it is possible that the firmware or system files of Second Space are damaged, in which case only resetting or flashing (see sections 4 and 5) will help.
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If the phone doesn’t respond to taps, try plugging it into charging for 10-15 minutes — sometimes low battery power blocks the sensor.
4.Resetting the second space without data loss
If previous methods didn’t work, but you don’t want to lose your main space data, you can only reset Second Space, which will delete all the data from the second profile, but leave the main files intact:
- 🔧 Go to Settings. → Special facilities → Second space.
- 🗑️ Select “Delete Second Space” (or “Reset»).
- 🔒 Enter the password from the main space (not the second one!).
- ✅ Confirm the action - the phone will restart.
Once rebooted, Redmi 9 will automatically return to the main space, and importantly, this method removes all data from Second Space without the ability to restore, including apps, photos and messages.
If the reset option is not available (grey or missing), then the system has blocked it due to a failure, in which case only a complete reset or flashing remains.
| Method | Deleting data? | Do you need a password? | Does it work when you lock it? |
|---|---|---|---|
| Standard switching | ❌ No. | ✅ Yes, if established) | ✅ Yes. |
| Safe regime | ❌ No. | ❌ No. | ✅ Yes. |
| Second Space reset | ✅ Only in the second space. | ✅ Yes (mainly) | ⚠️ Partially. |
| Hard Reset | ✅ All data. | ❌ No. | ✅ Yes. |
| Flip-flashing | ✅ All data (without backup) | ❌ No. | ✅ Yes. |
5. Full reset (Hard Reset) via Recovery
If neither method works, the radical solution is hard reset through recovery mode, which will remove all data from your phone, including both spaces, so use it only as a last resort.
Instructions for Xiaomi Redmi 9:
- 🔄 Turn off the phone (press the power button and select “Switch off»**).
- 🔧 Press the power button at the same time. + Volume up button and hold for 10-15 seconds until the logo appears MI.
- 📱 Release buttons – you will be taken to the Recovery menu (manage by volume and power buttons).
- 🌐 Choose a language (usually English or Chinese).
- 🗑️ Go to "Wipe Data» → «Wipe All Data».
- ✅ Confirm the action - the reset will begin (it will take 2-5 minutes).
- 🔄 After completion, select “Reboot» → «Reboot to System».
⚠️ Note: On some versions MIUI Recovery may require you to enter a password from your Mi Account account tied to your phone. If you do not remember it, reset will not be possible without unlocking through the official Xiaomi website.
Once reset, the phone will load into the main space with factory settings, you will need to reconfigure the device, as after purchase. If this did not work, the problem may be in the damaged firmware (see next section).
Backup of important data (if possible)
Charge your phone to at least 50%
Make sure you remember the username/password from Mi Account
Prepare. SIM-map and data for reconfiguration-->
6.Flashing the phone through Fastboot
If Redmi 9 doesn't leave the second space even after reset, the system firmware is probably damaged, and Fastboot flashing will help, which requires a computer and special tools, but is guaranteed to restore the phone to work.
You'll need:
- 💻 Windows computer (or macOS/Linux fixed ADB).
- 🔌 Cable USB (preferably original).
- 📥 Firmware for Redmi 9 (download from the official Xiaomi website or the Xiaomi.EU forum).
- 🛠️ Mi Flash Tool (for Windows).
Step-by-step:
- 🔄 Turn off the phone.
- 🔧 Press the power button. + volume reduction button - you will get into Fastboot mode (a hare in a hat-eared hat will appear on the screen).
- 💻 Connect the phone to the computer.
- 📂 Unpack the downloaded firmware (file with.tgz or.zip extension) in the folder.
- 🖥️ Open the Mi Flash Tool, click Select** and point the path to the firmware folder.
- 🔄 Press Refresh** – the program must detect the device.
- 📛 Select Clean All or Save User Data (Save Data, but not always correctly).
- 🚀 Press Flash and wait until it is completed (5-10 minutes).
Once you flash it, the phone will automatically reboot to the main space, and if you select Clear All, all data will be deleted, so back up beforehand (if the phone still reacts).
What if the Mi Flash Tool can't see the phone?
Additional Advice and Warnings
If you have successfully exited the second space but the problem is recurring, follow these guidelines to avoid relapse:
- 🔄 Update regularly MIUI Up to the latest version – many Second Space bugs are fixed in the new firmware.
- 🛡️ Do not install applications from unknown sources into a second space, they may conflict with the system.
- 🔒 Use the same password for both spaces (or write it down in a secure location).
- 📱 Check Second Space periodically through Settings → The phone. → Diagnostics.
If the phone still hangs in the second space after all the manipulations, this may indicate a hardware malfunction (for example, memory damage), in which case, contact the Xiaomi service center - self-repair can aggravate the problem.
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Before radical methods (reset, firmware), always try safe ways - reboot, safe mode or reset only Second Space.