Deleting your Mi Account on Xiaomi devices is a procedure that every user will sooner or later face. Whether you sell your smartphone, pass it to your relatives or just want to change your profile, removing the link correctly will save you from problems with activation, locking and synchronizing data. However, many users face difficulties: the system requires a password, the device is locked, or the exit button is simply inactive.
In this article, we will discuss all the current ways to log out of Xiaomi account on smartphones (Redmi, POCO, Black Shark), tablets (Xiaomi Pad) and smart devices (Mi Band, Mi Home). Particular attention will be paid to situations where the standard method does not work: if you forget your password, the device is locked after a reset or server errors occur, you will also learn how to check whether the link to the account is completely deleted, and what to do if the system continues to request data from the previous owner.
Why you can’t just delete your account through settings
Many users mistakenly think that leaving a Mi Account is similar to deleting a Google or Apple ID profile. In fact, Xiaomi uses a more rigid system for linking the device to the account, which is due to:
- 🔒 Theft protection: the account serves as an additional level of blocking (analogue Find My Device in Android).
- 📱 Data Synchronization: Mi Cloud stores backups, notes, contacts, and even smart home settings.
- 🔄 License Restrictions: Some features (such as Mi Pay or Game Turbo) require active binding.
If you just click "Off" in the settings, the device can:
- ⚠️ Request a password the next time you log in to Mi Cloud or Settings.
- 🚫 Block access to certain features (e.g. Mi Home for smart lamp management).
- 🔄 Automatically log in again after rebooting (on some firmware) MIUI).
⚠️ Attention: On devices with MIUI 12 and later incomplete logging out of the account can lead to blocking OEM Unlock – this will prevent you from unlocking the bootloader for installing custom firmware.
Standard way: exit through smartphone settings
If your device is not locked and you remember the password from your Mi Account, use this method.It is suitable for most Xiaomi, Redmi and POCO models on MIUI 10-14.
Instructions:
- Open the Settings app (cog icon).
- Scroll down and select Accounts and Sync (or Mi Account on older versions).
- Tap your profile (usually an email or phone number is displayed).
- In the upper right corner, press three dots (⋮) and choose to go out.
- Confirm the action by entering the password from the account.
After that, the device will be unrelated to the profile, but the Mi Cloud data (photos, notes, backups) will remain on Xiaomi servers – they must be deleted separately through the web version.
Make sure that in the settings → No active sync with Mi Cloud
Check that in Settings → Google → Security disabled option “Find device”
Reboot your smartphone and make sure there is no entry request to your Mi Account
If you plan to sell the device - perform a reset to factory settings-->
Exit from the account on the blocked device
If the smartphone is locked (for example, after resetting settings or repeatedly incorrectly entering the password), the standard method will not work.
Method 1: Via the web version of Mi Cloud (if the device is on the network)
If the smartphone is connected to the Internet, you can remove it from the list of trusted devices through the browser:
- Go to account.xiaomi.com and log in.
- Select the Devices tab.
- Find your smartphone in the list and click Delete (or Sign out).
- Confirm the action. SMS-code or email.
Then unlock the device in the standard way (if it was blocked due to a reset). If the smartphone is not connected to the network, this method will not work, move to the second method.
Method 2: Recovery mode (Mi Recovery)
This method is suitable for devices with MIUI 11 and older, but requires access to recovery mode, and it will work even if the smartphone is locked.
Instructions:
- Turn off the device.
- Press the buttons Power + Volume up at the same time (on some models POCO - Power + Volume down).
- In the recovery menu, select the language (usually English by default).
- Go to Advanced → Mi Assistant → Remove Account.
- Confirm the deletion of your account (a password from your Mi Account may be required).
⚠️ Note: Some firmwares reset network settings (Wi-Fi, mobile Internet) after deleting your account via Mi Recovery. Prepare the data in advance for reconnection.
Redmi Note 10/11/12
POCO X3/X4/X5
Xiaomi 11/12/13 series
Black Shark (Gaming Smartphone)
Other-->
Features of leaving the account on different Xiaomi devices
The procedure may vary depending on the type of device, and below are the key nuances for popular gadgets.
| Type of device | The way out | Features |
|---|---|---|
| Smartphones (Redmi, POCO, Xiaomi) | Through Settings. → Mi Account or Mi Recovery | MIUI 14 may require SMS confirmation even when you exit through settings. |
| Tablets (Xiaomi Pad 5/6) | Similar to smartphones, but in Mi Recovery, the item can be called Remove Mi Account. | On tablets, the Couldn’t sign out error often occurs – reboot helps. |
| Smartwatches (Mi Band 7/8, Watch 2) | Through the Mi Fitness or Zepp Life app | After unwinding the clock, they need to be reset to factory settings through the menu on the device itself. |
| Routers (Mi Router 4A/AX3000) | Through the web interface 192.168.31.1 in the Account section | After exiting, the router automatically restarts, and all settings are reset. |
For smart devices (lamps, robot vacuum cleaners, cameras), logging out of the account is carried out only through the Mi Home app:
- Open Mi Home and select the device you want.
- Tap on three points (⋮) top-right.
- Select Device Settings → Delete the Device.
- Confirm the action (the device will be untied from the account and reset).
💡
If you sell a Xiaomi smart device (such as a robot vacuum cleaner), reset your account through the Reset button on the case before untiing it – this will delete all stored maps of the premises and cleaning history.
Frequent mistakes and their solutions
When you leave your Mi Account, you'll see typical problems, and let's look at the most common ones and how to fix them.
Error: "Couldn't sign out" (Impossible to log out)
Causes and solutions:
- 🌐 No Internet: Connect to Wi-Fi or mobile network.
- ⏳ Server error: Wait 10-15 minutes and try again.
- 🔄 Outdated firmware: Update MIUI through settings → Updating the system.
- 🔒 Account is blocked: Unblock it through the web version of Mi Cloud.
Error: "This device is bound to another account"
This problem arises if:
- You bought a used smartphone and the previous owner didn’t log out.
- You reset your settings, but your account remains tied.
Decisions:
- Ask the previous owner to remove the device from your account via account.xiaomi.com.
- If you cannot contact us, please contact Xiaomi with proof of purchase (check, contract).
- On some models, the firmware via Fastboot helps (but it will delete all the data!).
What if Xiaomi requires an old password after resetting?
How to Delete Xiaomi Account (including Mi Cloud)
Signing out of your account on your device does not remove your profile from Xiaomi servers. If you want to completely delete your Mi Account (for example, due to a change in email or security issues), do the following:
Instructions:
- Go to account.xiaomi.com and log in.
- Open the Profile section.
- Scroll down and find the Delete Account option.
- Enter the password and confirm the deletion via email or SMS.
After that:
- 📧 All data from Mi Cloud (photos, notes, backups) will be permanently deleted.
- 📱 All connected devices will automatically unplug from the account.
- 🔄 The ability to create a new account with the same email will not be available until 30 days later.
⚠️ Note: Deleting your Xiaomi account does not cancel subscriptions to services (e.g. Mi Video) VIP Mi Cloud.+). They must be cancelled separately in the Subscription section.
What to do after leaving your account
If you logged out of your Mi Account before selling or transferring your device, follow the additional steps to avoid problems with the new owner:
Perform reset to factory settings (Settings → Additional → Reset)
Delete everything SIM-memory-cards
Check that in Settings → No active Google or Xiaomi profiles
Disable Find Device in Google Settings (if used)
Take a picture of the serial number of the device (under the cover or in Settings) → The phone)-->
If you are not selling your device, you just want to change your account:
- Create a new Mi-account on the official website.
- Log in to it on the device through Settings → Mi Account.
- Turn on synchronization for the desired data (contacts, notes, photos).
On smart devices (such as Mi Band or Mi Home), you may need to:
- 🔄 Reconnect to a new profile via Bluetooth.
- 📱 Update your device firmware (sometimes older versions don’t support new accounts).
💡
After changing your account on your smartphone, be sure to check the work of Mi Pay, Game Turbo and Mi Home services - some features may require re-authorization.