Forgot the password from your Mi Account and can't log out on your Xiaomi smartphone? This problem is familiar to many users, especially after buying a used device or a long break in use. Xiaomi's security system ties the account to the phone so tightly that even a factory reset doesn't always help - the device requires login and password input at the first setup.
In this article, we will discuss 5 proven ways to exit a Mi Account without a password, including official methods (via Xiaomi support), workarounds (for example, through ADB or Fastboot), and the risks associated with informal decisions. It is important to understand that some methods can lead to IMEI blocking or loss of warranty, so use them only as a last resort.
If you bought a phone with your hands and the previous owner didn't log out, or you just forgot the login details, don't panic. Even in the most advanced cases, there's a way out, but it's going to take time and care, and let's start with the safest and most legal ways.
1.Official way: Restoring access through Xiaomi support
The most reliable and legal method is to contact Xiaomi Support, which provides the ability to confirm ownership of the device and reset the account, which is suitable if:
- π You have checks or documents to prove your purchase of the phone (even if it is used).
- π± Device not blacklisted (not stolen or locked by the IMEI).
- β³ You are ready to wait for a response from support from 3 days to 2 weeks.
To use this method, follow the following steps:
- Go to Xiaomiβs official support website: account.xiaomi.com.
- Select the item Need help? β Lost access to the account.
- Fill out the form with the following: IMEI of the device (you can find out via *#06# or on the box); Serial number (under the battery or on the box); Data of the previous owner (if the phone is purchased by hand).
Attach scans or photo documents (check, contract of sale, box with IMEI).
β οΈ Warning: If the phone is bought with no paperwork, chances of success are minimal.Support Xiaomi may refuse to unlock, citing the risk of the device being stolen.
If all goes well, you will be sent a letter with instructions to reset your account, and in some cases, you may need to visit the Xiaomi service center with a passport.
2. reset via Mi Unlock Tool (unlocked bootloader only)
If your Xiaomi bootloader is unlocked, you can use the official Mi Unlock Tool to remove your account anchor, a method that works on most models but requires pre-training.
πΉ Conditions of use:
- π The bootloader must be unlocked (check through fastboot oem device-info β if Device unlocked: true, then you can continue to use the bootloader).
- π₯οΈ Availability of a computer with Windows and installed Xiaomi drivers.
- πΆ Stable Internet connection (the utility checks the online account).
π Step-by-step instruction:
- Download the Mi Unlock Tool from the official website: en.miui.com/unlock.
- Launch the utility and log in to any Mi-account (even not yours β the main thing is that it is active).
- Put your phone in Fastboot mode: Turn off the device β Press the power button + volume down β Connect to the PC
- In the utility, press Unlock and wait for the process to complete (usually takes 10-15 minutes).
β οΈ Warning: If the bootloader is locked, this method will not work.Attempting to unlock without official permission can result in locking the device for 72 hours or permanent loss of warranty.
After successfully unlocking, reset your settings via Recovery (Wipe Data) and the phone wonβt require an old account when you first set up.
Make sure the loader is unlocked|Download the official utility from the Xiaomi website|Install the drivers ADB/Fastboot|Prepare. USB-cable (original)|Charge your phone at least to 60%-->
3. bypassing the Mi Account through ADB (for Android 7-10)
If your device is running Android 7-10 (MIUI 8-12), you can try deleting your account via ADB (Android Debug Bridge), which requires USB debugging enabled, but is suitable for cases where the phone is not locked (you can go to the settings).
π§ What's the matter:
- π» Computer with installed ADB-driver.
- π± Included Debugging by USB (In Settings β The phone. β Version. MIUI Press 7 times, then return to the Additional Settings β For developers).
- π Original. USB-cable (not all cables support data transmission).
π Instructions:
- Connect the phone to the PC and confirm the debugging permission.
- Open the command line (Win + R β enter cmd) and execute: adb shell pm uninstall -k --user 0 com.xiaomi.account
- Reboot the device. After that, the account link will be deleted.
| Xiaomi model | Support ADB-method | Notes |
|---|---|---|
| Redmi Note 8/9 Pro | β Yes. | It's working on MIUI 11-12. |
| Poco X3 | β Yes. | Requires to disable Mi Cloud in settings |
| Mi 9/10 | β οΈ Partially. | You may need an additional pm clear command. |
| Redmi 5/6 | β No. | Locking at firmware level |
β οΈ Attention: On new devices (MIUI 13+) This method often fails due to enhanced security, and after deleting an account, some functions, such as synchronizing notes or photos, may disappear.
π‘
If the pm uninstall command does not work, try first to run the adb shell pm clear com.xiaomi.account, then repeat the deletion.
4.Reset via Recovery Mode (with loss of data)
If the phone is locked and there are no other ways, you can try hard resetting with Recovery Mode, which will delete all the data, but it doesn't always remove the account's binding, depending on the model and version of MIUI.
π How to reset:
- Turn off the phone.
- Press the power button + volume up until the Mi logo appears.
- In the Recovery menu, select Wipe Data (manage volume buttons, confirmation β power button).
- After resetting, restart the device.
β οΈ Important: On devices with MIUI 12+ And with a blocked bootloader, this method won't work -- after the reset, the phone will again require data input from the old account, in which case only official unlocking or firmware via Fastboot will help.
If the reset didnβt help, try an alternative method:
- π§ Swipe your phone through the Mi Flash Tool (requires an unlocked bootloader).
- π¦ Use custom Recovery (for example, TWRP), If it is available for your model.
What if the phone asks for an account again after the reset?
Alternative methods (risky)
If none of these things work, there are still informal solutions that can help, but they have serious drawbacks.
- π¨ Loss of warranty β any manipulation of firmware will void the warranty.
- π Lockdown IMEI β Xiaomi may block the device for unauthorized access.
- π» Difficulty of execution β technical skills required.
πΉ Ways for experienced users:
- EDL firmware: Requires a special cable and Mi Flash Pro. Suitable for devices with a locked bootloader, but you need to find firmware for your model and version.
- Exploit exploits: Some vulnerabilities in older versions of MIUI allow you to bypass the lock (for example, through MTK Bypass for devices on Mediatek processors).
- NVRAM Module Replacement: The last method is soldering the memory chip with the IMEI (requires soldering equipment and experience).
β οΈ Note: Using unofficial firmware or exploits can lead to permanent locking of the device. If the phone is important to you, it is better to contact the service center.
π‘
None of the informal methods are 100% guaranteed to succeed, and the risks of locking or building the device are very high, especially on newer models with enhanced protection.
What do you do if nothing helps?
If you have tried all the ways, but the Mi-account is not deleted, there are two options:
- Sell your phone as βlockedβ: There is a demand for such devices in the secondary market β they are bought for spare parts or unlock through specialized services.
- Contact the paid unlock service: Some workshops offer services to delete the Mi-account for 1000-3000 rubles.
π‘ Tip: Before buying a used Xiaomi phone, always check if the previous owner has logged out of the account. ask them to do so in front of you or provide proof of unlocking.