How to Recover Mi Account Password on Xiaomi: Step-by-step instruction 2026

Mi Account passwords are one of the most common problems faced by Xiaomi, Redmi and POCO smartphone owners. Without access to your account, you won’t be able to use branded services (cloud storage, contact synchronization), update your firmware, or even unlock your device after resetting your settings. Unlike a Google account, Mi Account recovery has its nuances: the system may require a linked phone number, backup mail, or even a document scan to verify your identity.

In this article, we will discuss all the current ways to restore the Mi Account password in 2026, including official methods through the Xiaomi website and alternative solutions for cases where standard options do not work. SIM-The card is lost) and the account is blocked after multiple failed attempts to enter. MIUI.

1. Standard password recovery through the Xiaomi website

The most reliable and recommended way is to use the official recovery page on Xiaomi’s website, which works if you have access to a linked phone number or backup email.

Go to account.xiaomi.com/pass/forgetPassword and you will find two options on the page:

• 📱 Recovery through SMS — The code will come to the number associated with the account. SIM-The card is active and is in your possession.
• ✉️ Recovery via email – a letter with a link to reset the password will be sent to the backup mail (if it was specified during registration).

If you don't remember which number or email is linked to your account, try entering all the options you can. The system will tell you if there is an account. Importantly, the code from the SMS is only valid for 5 minutes, so enter it immediately after you receive it.

⚠️ Note: If you have previously changed your phone number but have not updated it in your Mi Account settings, restore it through the SMS In this case, move on to the next section with alternative methods.

2.Recovery via the Mi Account app on the phone

If you have physical access to a Xiaomi smartphone that already has a Mi Account login, you can reset your password directly through your device settings, which works even without access to your mail or phone number.

Instructions:

1. Open Settings → Accounts and Sync → Mi Account.
2. Slip on your account (usually an email or phone number is displayed).
3. Select Account Management → Security → Change password.
4. Enter your current password (if you remember) or click Forgot your password.
5. Confirm the action through a fingerprint, pattern lock or PIN-device code (if configured).

If the phone is not equipped with biometrics or PIN-code, the system may request confirmation through SMS/email. In this case, the method will not work and you will have to use other methods.

3.What to do if you do not have access to a phone number or mail

Things get complicated when both the number and the backup email are lost, and in this case, the official recovery methods won't work, but there are a few workarounds:

• 🔄 Try old passwords – Xiaomi sometimes accepts previously used combinations, even if you have changed them.
• 📄 Contact Xiaomi for proof of identity (passport scan and phone purchase check) It’s a long process (up to 7 days), but it works.
• 🔓 Resetting via Mi Unlock Tool is a radical method for unlocking the device, but it will delete all data (suitable if the phone is locked after resetting).

If you bought the phone from the official Xiaomi store, you have a chance to restore access through support.

1. Please contact the support chat at mi.com/support.
2. Please specify the IMEI of the phone (you can find it on the box or via *#06#).
3. Attach a passport scan and a document confirming the purchase (check, warranty card).

⚠️ Note: Xiaomi support may refuse to restore if the phone was purchased from hand or tied to another region (for example, Chinese firmware on a global device).In this case, only a reset via the Mi Unlock Tool remains, but it requires a wait of 720 hours (30 days) for new accounts.

4. Alternative methods: recovery through social networks and backup data

Few people know, but you can link Mi Account to Facebook, Google or Twitter, and if you've done this before, it takes a couple of minutes to recover:

Go to the Mi Account login page and select Log in via Facebook/Google, and the system will redirect you to the social network page where you need to confirm access, and after login, you will be taken to your personal account where you can change your password.

If social media is not tied, try to restore access through backup data:

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If you remember the old password but the system doesn't accept it, try entering it in different keyboard layouts (Russian/English).

5. Radical measures: Resetting Mi Account via Mi Unlock Tool

If all of the above methods did not work, the last option is a complete reset of the Mi Account through the official Mi Unlock Tool utility, which is suitable for unlocking the phone after resetting (Factory Reset), but has serious limitations:

• ⏳ Requires waiting 720 hours (30 days) for new accounts.
• 📱 All data on the phone will be deleted.
• 🔌 You need to connect to the PC and the original USB-cable.

Step-by-step:

1. Download Mi Unlock Tool from the official website.
2. Run the utility on your PC and log in to your Mi Account (if you remember the data).
3. Connect your phone in Fastboot mode (clip Volume Down + Power when the device is off).
4. If you have a new account, you have to wait 720 hours.

⚠️ Note: Use of unofficial unlock tools (like Xiaomi Tool) V2) This can lead to a complete blockage. IMEI These methods do not guarantee success and often violate the warranty conditions.

6. How to avoid Mi Account problems in the future

To avoid losing access to Mi Account, follow the following simple rules:

• 🔐 Use a password manager (such as Bitwarden or 1Password) storage.
• 📧 Link backup email to your account (preferably not from Xiaomi, but from Gmail or ProtonMail).
• 📱 Regularly update the associated phone number in the account settings.
• 🔄 Enable two-factor authentication (2FA) safety-setting.

We also recommend backing up your data through Settings → Additional → Backup and Reset, which will help you recover contacts, photos and settings if you have to reset your phone.

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Even if you don’t use the Xiaomi cloud, Mi Account remains tied to the phone at the hardware level, and deleting it without official tools is impossible and leads to locking the device.

7. Frequent errors and how to fix them

When you restore your password, you often have a problem with the typical ones, and let's look at the most common ones.

If you see a message This device is locked by Mi Account after resetting, it means that the phone is tied to Xiaomi’s account at the hardware level, in which case only official unlocking via the Mi Unlock Tool or contacting the service center will help.

FAQ: Answers to Frequent Questions