How to Restore a Xiaomi Account: 5 Ways to Work (2026)

Forgot the password from Mi Account or lost access to the associated phone number? Without panic - you can restore a Xiaomi account even without access to the main email or SIM-In this article, we will discuss all the current recovery methods for 2026, including little-known methods for cases where the standard options do not work.

A Mi Account is not just access to cloud storage, but also the key to unlocking devices after resetting, synchronizing data between gadgets, and using Xiaomi services (such as Mi Home or Mi Fit). If you can't log in, it can paralyze your smartphone, tablet, or smartwatch, so it's important to act quickly and algorithmically.

We tested all of the described methods on devices under control. MIUI 14/15 HyperOS and Xiaomi ecosystem gadgets (e.g. Mi Band) 8 Xiaomi Watch 2 The instructions are universal, but some steps may vary depending on the region (China, global version, Russia) and device model.

1. Recovery via email: the fastest way

If you have access to an email account linked to your Mi Account, it takes no more than 5 minutes to recover, which works 90% of the time and requires no further confirmation.

Algorithm of action:

• 📧 Go to the Mi Account login page at account.xiaomi.com (open in your browser on your PC or phone).
• 🔑 Click on “Forgot Password?” under the field to enter.
• ☑️ Select the recovery option via Email and enter the address associated with the account.
• 📩 The email will be sent with a password reset link, which is valid for 24 hours.

If the letter didn't arrive:

• 🔍 Check the Spam or Promotion folder (Gmail emails from Xiaomi often get there).
• ⏳ Wait 5-10 minutes – sometimes delays are related to the work of Xiaomi servers.
• 🔄 Try sending the email again using a different browser (e.g. Chrome instead of Safari).

⚠️ Note: If you used a corporate email (e.g. from work or school), access to it may have been restricted by the administrator, in which case try to restore your account through a backup email or phone number.

2. Recovery through SMS: if there is no access to the mail

If the email is not available (for example, you deleted or forgot it), but you still have a linked phone number, use the recovery via the email. SMS. This method works even for old accounts created before 2020.

Step-by-step:

1. Open the Mi Account login page and select “Forgot your password?”
2. Please indicate the country (e.g. Russia) +7) and enter the phone number associated with the account.
3. Click on Send Verification Code. The code will come to SMS within 1-2 minutes.
4. Enter the received code in the appropriate field and come up with a new password (minimum length - 8 characters, the presence of letters and numbers is required).

What to do if SMS doesn't come:

• 📵 Make sure your phone number is not blocked by the operator (for example, due to debts).
• 🌍 Check the country code – if the account was created in another country (such as China), choose China +86.
• 📱 Try requesting code from another device (like a friend's phone). SMS Xiaomi on certain smartphone models.

💡

If you are using two-factor authentication (2FA), after-input SMS You will need to confirm it through Google Authenticator or backup codes, which can be found in your account security settings (if you have access to another device with authorization).

3. Recovery via backup email: if primary mail is unavailable

When you create a Mi Account, the system suggests you specify a backup email in case you lose access. If you added one, you can restore the account without any problems. SMS or primary address.

Instructions:

1. On the password recovery page, select the option “Use backup email”.
2. Enter the backup email address (it may differ from the main one).
3. The email will be sent with a link to reset your password, which is valid for 48 hours.
4. Click here and set a new password.

If you don’t remember if you’ve provided a backup email, try the following addresses (often used as backup addresses):

• 📧 @gmail.com — if the main mail was on @mail.ru or @yandex.ru.
• 📧 @yahoo.com or @outlook.com — Popular options for backup addresses.
• 📧 Corporate email (if the account was created for work).

⚠️ Note: If a backup email has been deleted or blocked, you can’t restore your account through it, in which case you can move to the next method (support call) or try to restore access to your email through its support team (for example, Google or Yandex).

Check the Spam folder on the backup email.|Make sure that your email is not blocked.|Try to restore access to backup email if you forget your password.|Use a different browser if the link does not open.-->

4. Calling for Xiaomi: If nothing helps

If standard recovery methods fail (e.g., you lost both your email and your phone number), the only option is to contact Xiaomi’s official support, which is the longest (1 to 7 days), but often the only one possible.

How to make a request:

1. Go to the support page: support.xiaomi.com.
2. Select the Account section and the Account Recovery category.
3. Fill out the form by specifying: 🆔 Name and surname (must match the data when registering). 📱 Device model (e.g. Xiaomi 13 Pro or Redmi Note 12). 📅 Approximate date of account creation. 📝 Any additional information (such as recent purchases from the Mi Store or tied devices).

Mi Home

What increases the chances of a successful recovery:

• 📄 Checks or warranty coupons for Xiaomi devices linked to your account.
• 📱 Serial number (IMEI) devices (can be found on the box or through settings: Settings) → The phone. → All characteristics).
• 💳 History of purchases in the Mi Store (if you tied a bank card).
• 🔗 Screenshots of correspondence with support for Xiaomi (if contacted previously).

Time frame for consideration of the request:

• ⏳ 1-3 days – if all the necessary data are provided.
• ⏳ 5-7 days – if additional verification is required (e.g. requesting data from a communications operator).
• ❌ Refusal – if you cannot confirm the ownership of the account (in this case, you can appeal).

5. Recovery through the Mi Account app: an alternative method

If you have physical access to a Xiaomi device (smartphone, tablet or smartwatch), you can try to restore an account through the official Mi Account app. SMS, but requires confirmation through biometrics or PIN-code.

Instructions for smartphones:

1. Open the Settings app on the device.
2. Go to Accounts and Synchronization → Mi Account.
3. Click on your profile and select “Manage Account”.
4. Slip on the item “Forgot your password?” and follow the instructions on the screen.
5. The system will provide proof of identity through: 🔐 PIN-device-code. 👆 Fingerprint or facial recognition (if configured). 📱 Code from SMS (If the phone number is linked to the device).

For smart watches (Mi Band, Xiaomi Watch):

• 📱 Connect your watch to your smartphone via the Mi Fitness or Zepp Life app.
• 🔄 In the account settings, select “Restore access».
• 📧 The system will offer to restore the password via email or SMS, clock-bound.

⚠️ Note: If the device was reset to a hard reset, this method will not work – you will need to enter the Mi Account data that was tied before the reset.

💡

Recovery via the Mi Account app on your device is the most reliable way if you have physical access to the gadget. SMS) It works even when email is blocked.

6.Recovery after resetting the device: unlocking the Mi Account

One of the most common problems is the Mi Account Lock, which happens if you have done a hard reset (like Recovery Mode) and try to log in with a new account. Xiaomi locks the device by requiring you to enter your old Mi Account details.

How to unlock the device:

1. On the lock screen, select Forgot Mi Account password?
2. Enter the email or phone number associated with the account.
3. Confirm your identity through SMS Backup email (as described in the previous sections).
4. After successful account recovery, the device is unlocked automatically.

If you do not remember your old account:

• 📄 Try to find checks or boxes from Xiaomi devices – they may indicate the email used when buying.
• 🔍 Check the history of emails in the mail (look for letters from the service)@xiaomi.com or no-reply@mi.com).
• 📱 If the device was purchased from an authorized dealer, ask them to provide account details (sometimes they store this information).

What to do if the device is not unlocked:

• 🔧 Contact the Xiaomi service center with documents on the device. They can remove the lock for a fee (from 1,000 to 3,000 rubles depending on the model).
• 🛠️ Use informal unlock methods (for example, via Fastboot or via Fastboot). EDL-mode), but it is risky - you can turn the device into a "brick».
• 🆕 If the device is old (e.g. Redmi) 4X or Mi A1), Sometimes it’s cheaper to buy a new one than to pay for unlocking.

💡

If you bought the device with your hands, try contacting the previous owner – they can remember the data from the Mi Account or help with unlocking.

7. Frequent mistakes and how to avoid them

When you restore your Mi Account, users often encounter common errors that delay or make it impossible, and here are the most common ones and ways to solve them:

Additional recommendations:

• 🔄 If you often forget passwords, use a password manager (like Google Password Manager or KeePass) to store data from Mi Account.
• 📱 Set up two-factor authentication (2FA) In your account settings, this will protect you from hacking, but will require you to save backup codes.
• 📧 Regularly update your backup email and phone number in your Xiaomi profile (every 6 months).

FAQ: Answers to Frequent Questions