Xiaomi has stopped turning on, stuck on the logo or works with errors, but you are afraid of losing important data? This situation is familiar to many users, especially after bad firmware, software failures or physical damage. Fortunately, it is possible to restore the device without losing photos, contacts and files - if you act correctly and use proven methods.
In this article, weβll look at 5 recovery methods (from the safest to the most radical) that will work for most models, from the Redmi Note 10 to the Xiaomi 13 Ultra. Youβll learn how to do without a full reset, what tools to use for backup on the fly, and why some methods can lead to blocking your Mi Account if you use them incorrectly. Importantly, not all methods are universal β their effectiveness depends on the cause of the malfunction and the firmware version.
1. Diagnostics problem: why Xiaomi is not working?
Before you start recovery, identify the symptoms of a malfunction, which will help you choose the right method and avoid unnecessary actions.
- π Hanging on the logo MIUI β corrupting system files, failed updates or module conflicts.
- π΅ Black screen, but there is vibration / backlight - a failure of the display driver or a hardware problem ( plume, connector).
- π Boot up to 1% and shut down β the boot partition is damaged or the battery is discharged below the critical level.
- π« "This MIUI version cannot be installed" - incompatible firmware or boot loader lock.
- π± Works, but lags / overheats - virus infection, memory overflow or a failure in the processor.
If the device responds to charging (the indicator lights up), but does not turn on, the problem is more software. If there is no reaction to the buttons and charging, it can be a hardware failure (for example, a memory chip dump), in the latter case, self-recovery is unlikely, you will need to contact the service center with equipment for chip-off reading.
β οΈ Note: If you installed custom software before the failure (for example, TWRP or LineageOS), do not try to flash the device through Mi Flash without unlocking the bootloader.This can lead to complete data loss due to partition encryption /data.
Method 1: Safe Mode Recovery (Safe Mode)
If the smartphone is turned on but is unstable (reboots itself, apps fly out), try Safe Mode. It disables all third-party applications, allowing you to remove problematic software without resetting.
How to start:
- Press the power button before the off menu appears.
- Press and hold the option βSwitch off (or turn off power)β before a request to switch to Safe Mode appears.
- Confirm action. The device will reboot with the message Safe Mode at the bottom of the screen.
In this mode:
- π± Remove newly installed apps through Settings β Annexes.
- π Clear the cache of system applications (especially Google Play Services and the Internet) MIUI System).
- π Check your device for viruses with Malwarebytes or Dr.Web Light.
Delete suspicious applications |
Clear the cache of system services |
Check the space in the memory |
Disable Administrator Rights for Unnecessary Programs-->
If the problem disappeared after you left Safe Mode, it was the software. If not, move on to the next method.
Failed update MIUI|
Conflict of applications|
Viruses or malware |
Physical injuries (fall, water)|
Another option-->
Method 2: Backup on the fly via ADB
If the smartphone turns on, but you are afraid that after the recovery data will disappear, make a backup through the ADB (Android Debug Bridge. This method works even if the touchscreen doesn't respond. USB-debugging was included earlier.
You'll need:
- π₯οΈ Computer with installed ADB-driver.
- π USB-TypeC Cable (Original, Undamaged).
- π Enough space for a PC to copy data.
Instructions:
- Connect your smartphone to your PC and open the command line (Win + R β cmd).
- Check the connection command: Adb devices should appear serial number of the device.
- Create a backup of all data (except system applications): adb backup -apk -obb -shared -all -f C:\XiaomiBackup.ab A confirmation request will appear on the phone - allow reservations.
The process can take anywhere from 10 minutes to an hour depending on the amount of data, and once completed, the XiaomiBackup.ab file can be restored to any Android device via adb restore.
β οΈ Attention: If USB-The debugging wasn't on in advance, it's not going to work. ADB does not store data from certain apps (such as WhatsApp or Viber) due to restrictions API Android.
What if the ADB canβt see the device?
Method 3: Recovery via Mi Flash (without data loss)
If the smartphone is not turned on or stuck on the logo, but the bootloader is unlocked, you can try to reflash it through the Mi Flash Tool with saving user data. This method is suitable for devices with damaged firmware, but does not work if:
- π bootloader is locked (checked by the fastboot oem device-info command - look for Device unlocked: true).
- π± The device has hardware encryption (starting with the MIUI 12 on most models).
- π« The firmware is incompatible with the anti-rollback version (may lead to a brick").
Step-by-step:
- Download the official firmware for your model (choose the Fastboot version, not Recovery).
- Unpack the archive in a folder without Cyrillic (for example, C:\Xiaomi\fastboot_rom).
- Launch the Mi Flash Tool, connect your smartphone in Fastboot (Power + Vol Down) mode.
- In the program, select a firmware folder and press Refresh. The device must be determined.
- At the bottom, select Clean all and lock β replace with Clean all (this will save data in /data).
- Press Flash and wait until it is completed (10-20 minutes).
| Xiaomi model | Does data storage support firmware? | Notes |
|---|---|---|
| Redmi Note 8/9/10 | β Yes. MIUI 11β12) | MIUI 13+ may require you to disable encryption via TWRP. |
| Xiaomi Mi 11/12 | β οΈ Partially. | Data will be saved, but application settings may be reset. |
| POCO F3/F4 | β Yes. | Use firmware for the EEA or Global region. |
| Xiaomi 13/14 Pro | β No. | FBE-based data encryption blocks access after firmware. |
Important: After firmware, you may need to re-link your Mi Account, but the data (photos, videos, documents) will remain in the deviceβs memory. However, some applications (such as Telegram or bank customers) may require re-signing in.
π‘
Firmware via Mi Flash with Clean all (not Clean all and lock!) is the only official way to recover the brick without losing data on unlocked devices.
5. Method 4: Data extraction via TWRP (for advanced)
If the bootloader is unlocked but standard methods donβt help, you can use custom recovery TWRP to create a backup or extract files directly from memory, which is suitable for models with TWRP support (the list of proven devices is available on the official website).
Algorithm of action:
- Download. TWRP for your model (for example, twrp-3.7.0_9-0-lmi.img for POCO F2 Pro).
- Fastboot: fastboot flash recovery twrp.img fastboot boot twrp.img
- In TWRP, go to Mount β Enable MTP and connect your smartphone to your PC.
- Copy important files from /data/media/0/ or /sdcard/ folders.
- Create a full backup through Backup β Select Partitions (select Data, System, Boot).
Advantages of the method:
- π§ Access to all memory areas, including hidden memory.
- π Ability to selectively copy files (e.g., folders only) DCIM photo).
- π Restore backup to another device of the same model.
β οΈ Note: On new devices (Xiaomi) 12T, Redmi Note 12 and newer) TWRP It may not work due to hardware encryption FBE. In this case, to decrypt the data, you will need to enter a password / pattern lock before creating a backup.
π‘
If TWRP Asks for a password to decrypt the data, but you donβt remember it, try standard combinations: default_password Or an empty field. Some firmware triggers a Mi Account password.
Method 5: Cloud Recovery (Mi Cloud)
If you have Mi Cloud sync enabled on your device, you can restore some of the data even after you completely reset it, and this method won't return all the files, but it will help you recover:
- π Contacts and call log.
- π Notes and calendar events.
- πΈ Photo and video (if you have enabled the option to download to the cloud).
- π΅ Music and documents (when manually downloaded).
How to restore:
- Go to i.mi.com and log in.
- In the Cloud section, select the data you need and click Restore.
- For photos and videos, use the Gallery β Recycle Bin (files are stored there for 30 days).
Limitations:
- π« Without root rights, you can't restore SMS, Message history in messengers or application data.
- πΆ Free tariff Mi Cloud provides only 5 GB (for a photo this is usually not enough).
- β³ Synchronization can take hours with a large amount of data.
If the cloud doesnβt help, try third-party services like Google Photos (if youβve turned on autoload) or Dropsync for backups.
7 What not to do: Common mistakes
When trying to restore Xiaomi, users often take actions that exacerbate the problem or lead to irretrievable data loss.
- π¨ Switching a device with a locked bootloader will lead to a hard brick (complete inoperability).
- π Reset settings via Recovery without backup β all data will be deleted, including photos in internal memory.
- π₯ Install firmware from another model β even if the names are similar (for example, Redmi Note 10 and Redmi Note 10 Pro), this will lead to a failure.
- π Continue to use a device with a bloated battery β this can damage the board and make data recovery impossible.
- π§ Independently disassemble the smartphone without experience - the risk of damaging plumes or connectors, which will increase the cost of repair.
If you've already made one of these mistakes, don't panic. In most cases, data can be recovered via a chip-off, but it's an expensive procedure (from 5,000 to more than a million). β½) It requires specialized equipment.