How to Restore Xiaomi Account If You Forgot Your Password: All Ways to Work in 2026

Forgot the password from Mi Account and can not log into a smartphone, tablet or other Xiaomi device? This problem is familiar to many users — especially if the account was created a long time ago and the login data was not saved. Without access to the Mi Account, you will not be able to use cloud storage, data synchronization, and in some cases even unlock the device after resetting.

Fortunately, there are several ways to restore access, both through standard tools (email, SMS) and additional methods (linked phone number, support) in this article, we will discuss all the current ways to restore a password for Mi Account in 2026, including nuances for devices with MIUI 14/15 and older firmware, and you will learn what to do if standard methods do not work, and how to avoid blocking an account in the future.

Why can’t you restore your password in standard ways?

Before we get to the instructions, it is important to understand why recovery may not work, and most often, problems arise from:

• 📧 Irrelevant email – if the mail to which the account is linked has not been used or deleted for a long time, the email with a link to reset the password will not come.
• 📱 Change your phone number if you have changed SIM-card and did not update the tied number in the Mi Account settings, SMS with a recovery code will not be delivered.
• 🔒 Two-factor authentication (2FA) — If it was enabled, but access to backup codes or an authenticator application is lost, it will be more difficult to restore an account.
• 🛡️ Blocking on suspicion of fraud – Xiaomi’s system may temporarily restrict access if it notices suspicious login attempts (e.g., from a new location). IP-address).

Another common reason is that you have to link your account to a region, for example, if you created your Mi Account for Xiaomi China and you are trying to recover your password through the global version of account.xiaomi.com, the system may be making an error, and you may need to use mi.com or a VPN with a connection to a Chinese server.

⚠️ Note: If you bought a Xiaomi device with your hands and the previous owner did not untie your Mi Account, standard password recovery will not work, in which case you will need to contact the seller or contact the proof of purchase for support.

Method 1: Recovering passwords via email

The easiest and fastest method is to reset your password through an email linked to your Mi Account, which works if you have access to the mailbox you specified when you sign up.

Instructions:

1. Go to the official password recovery page: account.xiaomi.com/pass/forgetPassword.
2. Enter the email or phone number associated with the account and click Next.
3. Choose the recovery method – Email.
4. Open the email from service@xiaomi.com with the topic Reset Mi Account password and click on the link inside it.
5. Create a new password (at least 8 characters, with capital letters and numbers) and confirm the changes.

If the letter doesn't come in:

• 📥 Check the Spam or Promotion folder (in Gmail).
• ⏳ Wait. 5-10 Minutes – sometimes sending takes time.
• 🔄 Try to request the letter again.

Check the Spam folder | Make sure the email is error-free |Try another browser or device |Request a resubmission in 10 minutes-->

⚠️ Note: If you use corporate email (for example, from an employer), the email may have been blocked by the administrator, in which case try to restore the account through your phone number.

Method 2: Recovery through SMS-code

If you have a phone number attached to your Mi Account, you can reset your password using SMS, which is convenient when you lose access to your email or the email doesn't come.

Step-by-step:

1. Open the recovery page: account.xiaomi.com/pass/forgetPassword.
2. Enter the phone number in international format (e.g. +79123456789) and click Next.
3. Select the option to get the code by SMS.
4. Enter the 6-digit code sent to the phone in the appropriate field.
5. Set a new password and save the changes.

If SMS doesn't come:

• 📶 Make sure your phone has a network (try switching to the phone). 4G/3G).
• 🔄 Restart the device and request the code again.
• 📱 Check if it's blocking. SMS Your operator (sometimes with virtual numbers).
• 🌍 If the number is from another region (e.g. Chinese), you may need to VPN.

Method 3: Recovery through a linked Google or Facebook account

Not everyone knows that Mi Account can be linked to social media or Google, and if you've done it before, it's easier to reconnect.

How to check the binding:

1. On the Mi Account login page (account.xiaomi.com), select Login through.
2. If your account is linked to Google or Facebook, you will see the corresponding icons.
3. Click on the desired service and log in through it.
4. After logging in, go to Account Settings → Security and change your password.

If you don’t have a binding, but you remember the old password, you can add a social network for future recovery:

• Go to Mi Account with old data.
• Go to Profile. → Accounts and security.
• Click Link to Google/Facebook account and follow the instructions.

💡

If you often forget passwords, link Mi Account to Google or Facebook, which will make it easier to log in and recover in the future, even if you forget the basic data.

Method 4: Appealing for Xiaomi

If standard methods fail (e.g., no access to email or phone), you can call official support, which is the longest, but sometimes the only, way to get access back.

What will be required:

• 📄 Documents confirming the purchase (check, invoice, warranty card).
• 📦 Photo of a box of a device with a serial number (S/N) barcoded.
• 🔢 IMEI Devices (can be found via *#06# or in the About Phone settings).
• 📝 Passport data (if the account is linked to your name).

How to apply:

1. Go to the support page: mi.com/global/support.
2. Select the Mi Account section and the Recovery Theme.
3. Fill out the form by attaching scans of documents.
4. Wait for a response (usually 3-7 days).

⚠️ Note: If the device was purchased by hand and the previous owner did not untie the Mi Account, Xiaomi support may refuse to restore.In this case, try to contact the seller or check the device for account binding before purchase (via Settings). → Mi Account).

Method 5: Reset password via Mi Unlock Tool (to unlock the device)

If you have forgotten the Mi Account password and can’t unlock your smartphone after resetting (for example, a message appears on the screen saying “This device is tied to Mi Account”), the official Mi Unlock Tool can help.

Instructions:

1. Download the Mi Unlock Tool from the official website: en.miui.com/unlock.
2. Install the program on a Windows PC (requires a version not lower than Windows 7).
3. Turn off your smartphone and put it in Fastboot mode (clip Power + Volume down).
4. Connect the device to the PC through USB-cable.
5. Launch the Mi Unlock Tool, log in to your Mi Account (if you remember the data), or follow the instructions on the screen to reset the anchor.

Limitations of the method:

• ❌ Does not work on devices with a locked bootloader (Bootloader).
• ❌ Requires proof of ownership (may require linking to the same account as before).
• ❌ Not suitable for devices purchased in China (Chinese version of Mi Unlock Tool required).

💡

Use the Mi Unlock Tool only as a last resort. Incorrect actions can lead to a complete locking of the device ("brick"). If you are not sure, contact the service center.

What do you do if nothing helps?

If all of these methods fail, radical measures remain, but they carry risks:

• 🔧 Flashing the device via Fastboot or EDL. This will remove the Mi Account attachment, but will require technical skills and may void the warranty.
• 🛠️ Contacting unofficial services (for example, to masters of unlocking Xiaomi) The cost of the service is from 1000 to 5000 rubles, but there is a risk of running into scammers.
• 📱 Buying a new device – if the smartphone is locked at Mi Account level and is not valuable (e.g. an old Redmi) 4X), Sometimes it’s easier to buy a replacement.

Warnings:

• Flashing through EDL (emergency mode) requires an authorized Xiaomi account – without it, the device can turn into a “brick”.
• Unofficial services often exploit vulnerabilities in firmware that Xiaomi closes in new updates. Once unlocked, the device may lose stability.

FAQ: Frequent questions about Mi Account recovery