How to Restore Xiaomi Account – All the Ways to Work in 2026

Losing access to Xiaomi accounts is a situation that thousands of users face every day. Without a valid Mi Account, you will not be able to use cloud storage, synchronize data between devices, and in some cases even unlock your smartphone after resetting. The reasons for losing access are different: a forgotten password, lost access to a linked email or phone number, account hacking or technical failures on the side of Xiaomi servers.

In this article, we will look at all the current ways to restore Xiaomi account in 2026, from standard methods via email and SMS to contacting to support and bypass locks on locked devices. Particular attention will be paid to the nuances that are not written in the official instructions: what to do if the confirmation code does not come, how to restore access without access to old mail, and why you sometimes have to wait for a response from the support team up to 72 hours, and you will learn how to protect your account from repeated loss and what to do if Xiaomi has blocked your profile for suspected fraud.

1. Restore Xiaomi account via email

The most common and quickest way is to recover via an attached email, which works if you have access to the mailbox you specified when you registered for your Mi Account.

To take advantage of this method:

• 📧 Go to the official account login page account.xiaomi.com.
• 🔑 Click on “Forgot Password?” under the field to enter.
• ✉️ Select the recovery method – Email (if email is tied).
• 📩 Enter your email address and follow the instructions in the letter.

The email will contain a password reset link that is active for 24 hours. If the email does not arrive, check the Spam folder or try to resend the code in 5-10 minutes. Sometimes delays are associated with overloading Xiaomi servers, especially during peak hours (12:00 to 15:00 Beijing time).

⚠️ Note: If you use mail on domains @mail.ru, @yandex.ru or @rambler.ru, Check if the provider is blocking the emails from Xiaomi. 2023 In the past year, Russian email services have automatically sent such emails to spam due to sanctions restrictions.

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If the email doesn’t come in more than an hour, try using another browser (e.g. Firefox instead of Chrome) or clear the cache. Sometimes the problem lies in blocking cookies from the domain xiaomi.com.

2. recovery via SMS (if the phone number is tied)

If a mobile number is linked to your account, you can restore access via SMS, which works even without access to mail, but requires that the number be active and not changed after registration.

Instructions:

1. Go to account.xiaomi.com login page.
2. Select “Forgot your password?” → “Restore via SMS”.
3. Enter the phone number in international format (for example, +79123456789 for Russia).
4. Confirm the code and enter it in the appropriate field.

The code is valid for 5 minutes. SMS It's not coming, check it out:

• 📶 Network availability on the phone (sometimes operators delay delivery) SMS).
• 🚫 Is the lock on? SMS from unknown senders (on Android, this can be checked in the message settings).
• 🌍 Is the country code correct (for Russia — +7, for Kazakhstan — +7 or +8 depending on the operator).

In 2026, Xiaomi tightened the rules for sending SMS: now the code can not come if the number was linked to the account more than 6 months ago and was not used for login, in which case the system will offer to restore access via mail or call for support.

3. Recovery without access to mail and telephone

It gets even worse if you lose both your mail and your phone number, and there are two options left:

1. Recovery via backup email (if it was specified during registration).
2. Contact Xiaomi Support with confirmation of ownership of the account.

To check if a backup email is provided:

1. On the recovery page, select “Other Ways”.
2. The system may suggest entering a backup address (if any).
3. If there is no backup email, a support form will appear.

A call for support will require:

• 📄 Screenshot of a check or box from a Xiaomi device (to confirm ownership).
• 📱 IMEI phone (can be found via *#06# or on the sticker under the battery).
• 📅 Date of last successful login to the account (approximately).

⚠️ Note: Xiaomi support can request a photo of a document confirming the identity (passport or driver's license). Do not send the originals - just cover up personal data, leaving the name and photos visible.

4.What to do if your Xiaomi account is blocked

Sometimes Xiaomi blocks accounts on suspicion of fraud, using a VPN or violating the rules of the service.

• 🚫 Message “Your account is temporarily blocked” when you try to log in.
• 🔒 Request for proof of identity at each entrance.
• ❌ Inability to restore passwords in standard ways.

To unlock the account:

1. Go to account.xiaomi.com/pass/forgetPassword.
2. Select “Account Locked?”
3. Follow the instructions – you usually need to send a passport scan and a check to the device.

If the lock is due to using a VPN or changing your account region, try:

• 🌐 Come in without. VPN (use the local SIM-map).
• 📍 Change the region of the account back to the original one (for example, from Russia to China, if the account was created for Chinese firmware).

5.Restore account on blocked Xiaomi phone

If you reset your phone to factory settings and don't remember the Mi Account data, the device will require you to enter your username and password the first time you turn on, which is Xiaomi's standard theft protection, but it creates problems for legitimate owners.

What to do in this case:

1. Try all known passwords – sometimes users confuse the register or forget the characters.
2. Use a backup email if it has been specified.
3. Contact support with proof of purchase (check, box, IMEI).

If the phone is purchased from hand and the previous owner has not untied the account, contact him and ask:

• 📱 Remove your device from your Mi Account via the web version.
• 🔄 Reset the binding via the Mi Cloud settings → Find Device.

⚠️ Note: Do not use Mi Account bypassing software (such as Mi Account Unlock Tool) that often contains viruses or leads to a complete lockdown of the device.

Make sure that the IMEI of the phone is not blacklisted (check on imei.info)

Prepare a check or a warranty card (even if the warranty has expired)

Take a picture of a box with a serial number

Check if your account is linked to another device (such as a Mi Band smartwatch)

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6 How to Protect Your Xiaomi Account from Loss in the Future

To avoid facing the problem of recovery again, follow these tips:

• 🔐 Use a complex password (at least 12 characters with letters, numbers and special characters).
• 📧 Link backup email (for example, @gmail.com or @protonmail.com).
• 📱 Connect two-factor authentication (2FA) account settings.
• 📝 Save your login details in a secure location (for example, in Bitwarden or KeePass password manager).
• 🔄 Regularly (every 3-6 months) check access to the linked mail and number.

We also recommend:

• 🚫 Do not use the same password for Mi Account and other services.
• 🌍 Do not change your account region unless necessary (this may result in a blocking).
• 📱 Do not sell your phone without untiing it from your account.

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Two-factor authentication (2FA) reduces the risk of account hacking by 99%. Enable it in Mi Account settings along the way: Security → Two-step verification.

FAQ: Frequent questions about Xiaomi account recovery