How to Restore Mi Accounts on Xiaomi If You Forgot Your Password: Full Instruction 2026

Mi Account passwords are one of the most common problems among Xiaomi, Redmi or POCO smartphone owners. Without access to your account, you can’t download apps from the Mi App Store, sync contacts, use cloud storage, or even unlock your device after resetting. Worse, on some models, without entering your Mi Account login and password, your phone becomes a brick after a hard reset, which is protection against theft, but it also becomes a headache for forgetful users.

Fortunately, there are a number of ways to restore access, from the standard procedure via email to bypassing locks with the official tools of Xiaomi. In this article, we will discuss all the current methods for 2026, including the nuances for different versions of MIUI (12 to 14) and smartphone models. Importantly, some methods require pre-assigning a phone number or backup mail, so if you haven’t lost access, do it now!

1. Standard password recovery via email or SMS

The easiest and most official way is to use the restore feature on Xiaomi’s website, which works if you have access to a linked email or phone number.

Step-by-step:

• 🌐 Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
• 📧 Enter your email or phone number linked to your account, and if you don't remember, try all the options you can get (e.g. old mail or work number).
• 🔢 Select the confirmation method: code by email or SMS. Click "Send the code».
• 🔑 Enter the resulting code in the field on the site and come up with a new password (minimum 8 characters, with capital letters and numbers).

If the site gives an error "This account does not exist" or the code does not arrive, check:

• 📥 Spam folder in the mail (letters from no-reply)@xiaomi.com often get in).
• 📵 Correctness of phone number (specify country code, for example, +79123456789).
• 🔄 Try another browser or device – sometimes an ad blocker prevents you from sending your code.

⚠️ Note: If you changed your phone number or email after registering for an account, but did not update them in your Mi Account settings, restore access via the account. SMS/email In this case, move on to the following methods.

2. Recovery via the linked phone number (if email is not available)

If you have a backup phone number tied (not the one you used to sign up for, but an extra one), you can re-establish access through it, and this works even if your primary mail is lost.

How to do this:

1. On the recovery page (link) select the Restore tab via phone number.
2. Enter the country and reserve number (if you don’t remember, try all your active numbers).
3. Confirm shipment. SMS-code and enter it on the website.
4. Create a new password and save the changes.

If the system says that the number is not tied, try:

• 🔄 Enter the number in the international format (for example, +79123456789 instead of 89123456789).
• 📱 Check if your operator is blocking SMS The codes are usually from numbers like 3777 or 2020).

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If the SMS code doesn’t arrive, try requesting it again after 5-10 minutes. Sometimes Xiaomi servers are loaded and the sending is delayed.

3. login via Google account (only for older versions of MIUI)

On Xiaomi smartphones with MIUI below 12.5 (released before 2021), the workaround sometimes works through a tied Google account, a method that is informal and may not work on new devices, but worth a try.

Instructions:

1. On a locked phone, go to Settings → Accounts → Google.
2. Delete your current Google account (if you have one) and add a new one.
3. Return to Settings → Accounts → Mi Account and try to log in through Restore Password.
4. The system can offer confirmation via Google – agree.

This doesn't always work, because Xiaomi has tightened its security policy, and if it doesn't, move on to other methods.

4 Unlocking through Mi Unlock Tool (official tool)

If the standard methods didn’t work, you can use Xiaomi’s official Mi Unlock Tool, which is designed to unlock the bootloader, but sometimes helps with account problems. Attention: this method requires a computer and is only suitable for unlocked devices (if the phone is locked after a reset, you first need to get permission to unlock).

Step-by-step:

• 💻 Download Mi Unlock Tool from the official website and install it on PC.
• 📱 Transfer the phone to Fastboot mode: turn off the device, then press the Power button + Loudness down.
• 🔌 Connect your phone to your computer through USB-cable (preferably original).
• 🖥️ Launch Mi Unlock Tool, log in to your Mi Account (if you remember the login) and follow the program instructions.

If the utility produces an error "Couldn't unlock" or "Account not bound", it means:

• 🔗 The account is not linked to the device (you should have done this before blocking the account).
• 🕒 It has not been 720 hours (30 days) since the last account was linked to the phone (Xiaomi security rule).

⚠️ Note: Using unofficial versions of the Mi Unlock Tool or modified firmware can lead to a complete lock of the device (brick!

5. Calling in support of Xiaomi (the most reliable, but longest way)

If all previous methods have failed, the official path is to turn to Xiaomi for support, which will take days to a week, but the chances of success are high if you can prove ownership of the device.

What will be required:

• 📄 Check or box from the phone (to confirm the purchase).
• 📸 Photo Photo IMEI (You can find it on the box or under the battery if the phone is collapsible).
• 🆔 Passport or other identity document.
• 📧 Access to the email that was specified when registering an account (even if the password is forgotten).

How to apply:

1. Go to the support page: mi.com/global/support.
2. Choose Mi Account. → Forgot Password.
3. Fill out the form, attach scans of documents and send a request.
4. Wait for a response (usually arrives on email within 3-5 days).

If support requests additional data, provide it quickly, and in most cases, after verification, you will be sent a password reset link or unlocked manually.

IMEI phone (can be found via *#06#)

Photo of a box with a serial number

Check or guarantee card

Scan of the passport (main page + residence permit)

Access to an email linked to an account-->

6. Alternative methods (for advanced users)

If you don't get the help of the official methods, you can try to bypass the lock with technical solutions.

Option 1: Reset via Recovery mode (not working on all models):

1. Turn off the phone.


2. Press the <power button> + <volume up> buttons before the Mi logo appears.




3. In the Recovery menu, select →




4.After the reset, the phone may request the Mi Account password - if not, set it up as new.

Option 2: Fastboot firmware (requires an unlocked bootloader):

• 🖥️ Download the official firmware for your model from the Xiaomi website.
• 🛠️ Use the Mi Flash Tool to Fastboot Phone Firmware.
• ⚠️ This method will delete all data and may result in a lock if the account was linked!

Option 3: Use of ADB (for power users):

adb shell am start -n com.xiaomi.account/.ui.ResetPasswordActivity

This command sometimes opens a hidden password reset menu, but only works on older versions of MIUI.

⚠️ Warning: Fastboot flashing or resetting on phones with a locked bootloader and a Mi Account can result in a complete lock of the device (so-called "hard brick"). Without an official unlocker, such a phone can only be restored at the service center.

Frequent Mistakes and How to Avoid Them

When you restore access to your Mi Account, users often face typical problems, and here are the most common ones and how to solve them:

Another common problem is a forgotten login. If you don't remember which email or number is linked to your account, try:

• 🔍 Check the history of emails in email clients (look for emails from Xiaomi.com).
• 📱 Check out the backups of the messages (maybe there are some). SMS confirmation-coded).
• 🖥️ If the phone is synced with the PC, check the saved passwords in the browser.

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If you still haven’t restored access, don’t try to enter a password at random – after 5 failed attempts, the account may be temporarily blocked (for 24 hours).

FAQ: Answers to Frequent Questions