How to Sign In to Xiaomi Account If You Forgot Your Password: Full Guide 2026

Forgot the password from the Mi Account and can not log into a smartphone, tablet or smart watch Xiaomi? This situation is familiar to millions of users — according to statistics, one in five owners of devices brand at least once faced with a lock. Fortunately, the manufacturer has provided several official ways to restore access, and in extreme cases, even a hardware reset. But it is important to act correctly: wrong actions can lead to complete loss of data or lock the device for 360 days (yes, this happens!).

In this article, we will discuss all the current methods of unlocking, from standard recovery via email to bypassing protection through Fastboot (for advanced users), separately focusing on the hidden nuances that are not written about in the official documentation: for example, why SMS-The code may not come to the Russian number or how to avoid asking for the old password when changing mail. MIUI 14/15 and relevant to models from Redmi Note 10 Xiaomi 14 Ultra.

1. Recovery of password via email: the easiest way

If you have a work email attached to your Mi Account, you have a 95 percent chance of a successful recovery, and this method works even if you don't remember your login or your phone, as long as you have access to your mailbox, and here's a step-by-step guide:

  1. Go to the official login page and click “Forgot your password?”
  2. Select the “Restore via email” option and enter the address associated with the account.
  3. Check your email – an email with the Xiaomi Password Reset theme should come (sometimes it gets into the Spam folder).
  4. Click on the link in the letter and set a new password (minimum 8 characters, with a capital letter and a number).

⚠️ If the letter did not arrive within 5 minutes, check it out:

  • 📧 Spam/Promotion folder in the mail (especially relevant for Mail.ru and Yandex).
  • 🔄 Resend button on the recovery page (available in 60 seconds).
  • 🛡️ Security settings – sometimes filters block emails from @xiaomi.com.

💡

If you use corporate email (for example, from an employer), the email may be blocked. IT-In this case, try to recover through the SMS or contact the mail administrator.

After changing the password, be sure to update it in the device settings:

  1. Open Settings → Xiaomi account.
  2. Click on the avatar → “Account Management” → “Security”.
  3. Select “Change password” and enter a new one.

Recovery via SMS: what to do if the code does not come

If the email is unavailable or unlinked, you can restore access through the phone number, which works for most countries, but users from Russia and the CIS often have problems getting SMS.

  1. On the recovery page, select “Restore via SMS”.
  2. Enter the phone number in the format +79XXXXXXXXX (for Russia) or +375XXXXXXXXX (for Belarus).
  3. Wait for a 6-digit SMS (usually within 1-2 minutes).
  4. Enter the code on the site and set a new password.

⚠️ Attention: If SMS doesn't come:

  • 📵 Make sure the number is not locked in your Mi Account settings (you could have blacklisted it before).
  • 🌍 Please specify a number with a country code (for example, +380 for Ukraine), if previously registered through the VPN.
  • 🔄 Restart your phone and repeat the request – sometimes a change helps IP-address.
📊 What kind of recovery you have tried?
Through email.
Through SMS
Through the Mi Cloud
Resetting the device
Another way.

If the code never came, try an alternative method:

  1. Install the Mi Account Unlock Tool (available on APKCombo).
  2. Enter your phone number and request the code through the app – sometimes it works even if the SMS doesn’t reach you.
Why can’t SMS be sent to Russian numbers?
Since 2022, Xiaomi has restricted SMS to Russian numbers due to sanctions risks, and if your account is registered in China or Europe, the code may be blocked by the operator, solution: try using a virtual number (for example, via SMS-Activate) or restore access via email.

3.Using Mi Cloud: Recovery from another device

If you have a second Xiaomi smartphone or tablet (even not yours), you can restore access through the Mi Cloud.

  • 📱 You don't have access to email/SMS, Remember the username (email or phone number).
  • 🔒 On the locked device, synchronization with the cloud is enabled.
  • 🌐 There is a stable Internet connection.

Instructions:

  1. On another Xiaomi device, open Settings → Xiaomi Account.
  2. Press "Enter» → «Forgot the password?» → «Restore through Mi Cloud».
  3. Enter the login from the blocked account.
  4. Confirm your identity through a fingerprint or PIN-current-code.
  5. Create a new password.

⚠️ Note: If the locked device is disabled sync with Mi Cloud, this method will not work. Check the status of sync can be in the account settings (section "Cloud»).

Method of recoveryRequired.Time.Success
Through email.Access to the post office2-5 minutes95%
Through SMSWorking number1-3 minutes80% (depending on region)
Through the Mi CloudThe second device Xiaomi5-10 minutes70%
Through Fastboot.PC, USB-cable20-30 minutes.60% (blockage risk)

4. Password reset via Fastboot: for advanced users

If standard methods do not help, you can try to reset your password through Fastboot mode.This method is suitable for devices with an unlocked bootloader.

You'll need:

  • 💻 Computer with Windows/Linux.
  • 🔌 Original. USB-cable (better from the set).
  • 🛠️ Mi Flash Tool (download from the official website).
  • 📱 Charge of the device at least 50%.

Step-by-step:

  1. Turn off the phone and press the Power button + Volume down to log into the Fastboot.
  2. Connect the device to your PC and open the Mi Flash Tool.
  3. Enter the command to unlock: fastboot oem unlock If the bootloader is blocked, you first need to unlock it through the official website (it takes 7-30 days to wait).
  4. Once unlocked, type: fastboot erase frp This command will reset Factory Reset Protection (FRP).
  5. Restart the device and try to log in without a password.

Disable the antivirus on the PC|Download the latest version of the Mi Flash Tool|Check the charge of the device (minimum 50%)|Use the original. USB-cable|Backup important data (if possible)-->

⚠️ Note: On new devices (Xiaomi) 13/14, Redmi Note 12) The fastboot erase frp command may not work due to the enhanced protection, in which case only a full reset via Recovery will help (see next section).

5. Complete reset of the device: last resort

If no methods work, only hard reset will be left, which will delete all data from the device, including photos, contacts and apps, but unlock access. Importantly, after the reset, you may need to enter data from the Mi Account that was previously linked!

How to reset:

  1. Turn off the device.
  2. Press the Power button + Volume up to enter Recovery Mode.
  3. With the volume buttons, select Wipe Data → Wipe All Data.
  4. Confirm the action of the power button.
  5. After restarting, set the device as new.

⚠️ Note: If after a reset, the phone requires you to enter data from a Mi Account that you do not remember, the device will be locked for 360 days (as per Xiaomi policy), in this case only the official service center with the confirmation of the purchase will help.

💡

Recovery is the last chance to unlock the device, but it only works if you remember the data from the attached Mi Account, otherwise you risk getting a 360-day brick.

6.Speaking to Xiaomi: When Nothing Helps

If independent attempts have failed, it remains to seek official support, which is true in cases where:

  • 🔐 You don’t remember email, phone, or password.
  • 📵 The device is locked after failed attempts to enter.
  • ⏳ The screen displays a lock timer (e.g., “120 days left»).

How to contact support:

  1. Go to the support site and select a region.
  2. Click on “Online chat” or “Create an application”.
  3. Describe the problem and attach it: 📄 Check or warranty card (proof of purchase). 📷 Photo Photo IMEI Devices (under the battery or in the About phone settings). 🆔 Screenshot of the lock screen (if you have access to another device).

Wait for a response (usually 1-3 working days).

⚠️ Note: Xiaomi support can request video with the device, where the serial number and IMEI. If the phone doesn’t turn on, take a picture of the sticker on the box or under the battery (for devices with removable batteries).

In rare cases, support may offer remote unlocking via special software, but this is only available for devices purchased from official stores.

7.How to avoid blocking in the future

To avoid the problem of forgotten passwords again, follow these tips:

  • 🔑 Use a password manager (such as Bitwarden or KeePass) to store data from your Mi Account.
  • 📧 Attach backup email to your account (in security settings).
  • 📱 Enable two-factor authentication (2FA) account settings.
  • 🔄 Regularly (once in) 3-6 months) update the password.
  • 📝 Write down the data for recovery (security issues) to a safe place.

We also recommend:

  • 🔄 Backup important data via Mi Cloud or locally on PC.
  • 📱 In the developer settings (Settings) → The phone. → Version. MIUI → 7 times tap) turn off the factory unlock OEM, Unless you plan to stitch the device.

💡

If you often forget passwords, set up fingerprint or face login to Settings → Lock screen → Additional settings. This will eliminate the need to enter a password every time.

FAQ: Frequent questions about unlocking Xiaomi

❓ What to do if I forgot my password and email from my Mi-account?
In this case, you only need to ask Xiaomi for proof of purchase (check, warranty card), if the device is not new, the chances of unlocking are minimal – you will have to wait 360 days or buy a new phone.
❓ Can I bypass the lock through the engineering menu?
No, the engineering menu (#4636###) won't help reset your Mi Account password, it's designed to diagnose the network and hardware tests. The only working methods are email/SMS recovery or Fastboot/Recovery reset.
❓ Why does the phone ask for an old password after resetting?
This is triggered by Factory Reset Protection (FRP) protection, which is tied to the Mi Account that was on the device before the reset, and if you don't remember the data from it, you can only unlock the phone through Xiaomi support (with proof of purchase) or waiting 360 days.
❓ Are there programs to hack your Mi Account?
Most of these programs (such as Mi Account Unlock Tool or FRP Bypass) either don't work on newer versions of MIUI or contain viruses. Using such software can lead to device failure or data theft.
❓ How to find out if a Mi Account is linked to your phone?
If your phone is locked, your account’s binding is visible by saying “This device is linked to a Mi Account” on the lock screen. If the device is working, check Settings → Xiaomi Account – if it shows your mail or phone, your account is tied.