How to turn on a blocked Xiaomi: the complete guide to unlocking a smartphone

Why Xiaomi is blocked and what to do first

You picked up your Xiaomi Redmi Note 12 or POCO X5 Pro, but the screen shows "Device locked" or requires you to enter a password from Mi Account you don't remember?This situation is familiar to thousands of users. The lock can happen for several reasons: too many failed attempts to enter a pattern lock, activation of protection after resetting, or even a software failure in the MIUI 14/15 firmware.

The first rule is: don't panic. In 90% of cases, you can unlock your phone without losing data if you follow the proven pattern, and the main thing is to determine the type of lock: it can be a standard lock screen (PIN/pattern lock), a locking Mi Account (FRP) or a hardware failure after a failed update, and the choice of unlock method depends on this.

In this article, we will discuss all the current methods, from official (via Find My Device) to technical (bypassing FRP through Fastboot).Importantly, the methods work on the 2020-2026 models (Redmi 10/11/12, POCO F4/F5, Mi 11/12/13), but may differ for older devices on MIUI 11 and below.

Method 1: Unlocking with Mi Account (official method)

If you see a request to enter the username and password from Mi Account, it means that Factory Reset Protection (FRP) is activated, this mechanism is activated after resetting the settings or linking the device to the Xiaomi account.

1. Go to account.xiaomi.com from another device.
2. Enter the account that was linked to the phone, and if you don't remember the password, use the recovery function via email or phone number.
3. After successfully logging in, find your Xiaomi device list and select the “Unblock” option.
4. A notification will appear on the locked phone - confirm unlocking.

⚠️ Note: If the phone was purchased from hand, the previous owner must untie the device from his account through Settings → Mi Account → Delete your account. Otherwise, unlocking your Mi Account will not be possible without your account details.

If you can’t remember your account details, try alternative methods (see the following sections). Xiaomi’s official support won’t help you regain access, as stated in the company’s privacy policy.

Method 2: Recovery Mode (Data Loss)

When the phone is locked at the screen level (PIN/pattern lock) but does not require Mi Account, you can perform a hard reset via Recovery Mode, which will delete all data on the device, including photos, contacts and applications, but will return access to the system.

Instructions for Xiaomi/Redmi/POCO:

1. Turn off the phone (press the power button for 10 seconds).
2. Press the Power Button + Volume combination up and hold for 10-15 seconds until the Mi logo appears.
3. From the Recovery menu, select the language (usually English by default).
4. Go to Wipe Data → Wipe All Data and confirm the action.
5. After reset, select Reboot → Reboot to System.

⚠️ Note: On some models (Redmi Note 9 Pro, POCO X3 NFC) After the reset, you may need to enter Mi Account data if the device was linked to the account.In this case, use Method 1 or Method 4 (bypassing) FRP).

Method 3: Unlock with Find My Device (Android 10+)

If your Xiaomi has Find My Device enabled (the default setting on most devices), you can try unlocking it remotely.

• 📶 The phone is connected to the Internet (mobile data or Wi-Fi).
• 🔒 The device is enabled synchronization with Google account.
• 📱 You have access to this Google account on another device.

Step-by-step:

1. Open the Google Find My Device website on your computer or other phone.
2. Sign in with the same Google account that is linked to a blocked Xiaomi.
3. Select your device from the list (if not, update the page or check your phone’s internet connection).
4. Click on “Block Device” and enter a new temporary password.
5. On a locked phone, enter this password – it will unlock the screen.

✅ Plus method: does not require data reset and works even if the pattern lock is forgotten. ❌ Disadvantage: it will not help if the phone is not connected to the network or sync with Google is disabled.

💡

If Find My Device doesn’t see your device, try connecting your phone to Wi-Fi via the emergency call menu (some models may even lock).

Method 4: Factory Reset Protection (FRP) bypasses Fastboot

If you need Mi Account data after resetting, but you don't know it, you'll need to use FRP bypassing through Fastboot mode, a technique that's technically more complicated and requires a computer with ADB/Fastboot drivers installed.

Important: FRP bypassing can violate warranty and lock the device if executed incorrectly. Use this method only if other methods have not worked.

What you need:

• 💻 Computer with Windows/Linux/macOS.
• 🔌 Cable USB (original or high-quality).
• 📦 Utilities. ADB Fastboot (you can download from the official Android website).
• 🔓 The bypass file. FRP For your model (see the forums) 4PDA or XDA Developers).

Instructions:

1. Turn off the phone and put it in Fastboot mode: press the Power button + Volume down.
2. Connect the phone to your computer and open the command prompt (cmd in Windows or Terminal in macOS/Linux).
3. Check the connection command: fastboot devices If the device is determined (the serial number will appear), continue.
4. Download the bypass file. FRP for your model (for example, frp_bypass_redmi_note12.zip) and execute the command: fastboot flash frp [file name file]
5. Reboot the phone: fastboot reboot

⚠️ Note: On new models (Xiaomi) 13T, Redmi Note 12 Pro+) circumvention FRP Fastboot may not work due to enhanced security, and you will need an authorized service center with access to official Xiaomi tools.

💡

Bypassing FRP is a last resort: If you bought your phone from hand, you better contact the previous owner to unblock the Mi Account, otherwise you risk getting a brick.

Method 5: Use of service codes (for older models)

On Xiaomi devices until 2020 (Redmi 8, Mi A2, POCO F1), service codes sometimes trigger to reset the lock. These codes are entered in dial mode and can reset the pattern lock or PIN.

Popular codes:

• 🔢 ##7780## - Resetting settings (retained data).
• 🔢 *2767*3855# — Full reset (removes everything, including firmware).
• 🔢 ##3646633## - Engineering menu (can help reset the lock).

⚠️ Attention: Codes *2767*3855# And the likes of it destroy all data without any recovery, including files in internal memory (MIUI 12+) These codes are disabled or require root rights.

If the codes didn't work, try another method. On devices with MIUI 13/14, the service codes to unlock the screen don't work, as confirmed by the tests on the Redmi Note 11 and POCO X4 Pro.

Method 6: Contact Xiaomi Service Center

If all of these methods fail, the last option is an official service center, which is true in cases where:

• 🔒 The phone requires a Mi Account, but you don’t know the previous owner’s details.
• 💥 The device turned into a “brick” after a failed bypass FRP.
• 📱 nova (Xiaomi 13 Ultra, Mix Fold 3) with enhanced protection.

What you need to know:

• 📄 Bring a check or a box from your phone, which will confirm that you are the owner.
• 💰 The cost of unlocking in the service: from 1,500 to 5 000 rubles (depending on the model and the reason for blocking).
• ⏳ Timeline: 1 day to a week (if you need data request from Xiaomi).

✅ Pros: guaranteed results without the risk of damaging the phone. ❌ Cons: paid and long. Some services may be denied if the device is not guaranteed.

🔍 How to find an official Xiaomi service? Go to the Xiaomi support site, select a country and city - the system will show the nearest authorized centers.

FAQ: Frequent questions about unlocking Xiaomi