How to Delete Calls to Xiaomi Redmi: From Separate Records to Complete Reset

The Xiaomi Redmi Call Log is not just a contact list, it’s a real blackbook of your activity, and it stores not only numbers, but also the duration of conversations, dates, and sometimes even geolocation (if synchronization with Mi Cloud is enabled), and calls can be deleted for many reasons, from simple memory cleaning to hiding confidential information, but not everything is that simple – even after deleting, records can remain in MIUI backups or sync with the cloud, if you do not turn off this feature in advance.

In this article, we will look at all possible ways to delete calls to Redmi, from standard methods through the Phone app to deep cleaning through ADB and reset to factory settings. Special attention will be paid to the pitfalls: why some numbers are not deleted, how to avoid restoring records after a reboot, and what to do if the log freezes and does not respond to commands. If you use Redmi Note 10/11/12, Redmi 9/10 or older models, instructions will be suitable for all versions of MIUI 12-14.

1. Standard removal through the application "Phone"

The most obvious way is to use the built-in MIUI tools.This method is suitable for deleting individual records or completely cleaning the log, but has limitations: it does not affect backups in the Mi Cloud and does not delete data from system logs.

To delete calls:

  1. Open the phone application (icon with a handset).
  2. Go to the Journal tab (watch icon in the bottom menu).
  3. Click on the three dots in the top right corner and select Remove.
  4. Tick the required records or click Select all for complete cleaning.
  5. Confirm the action with the Remove button.

⚠️ Note: If you have Mi Cloud sync enabled, remote recordings can be restored after rebooting or connecting to the Internet. To avoid this, pre-disable sync in Settings β†’ Xiaomi account β†’ Mi Cloud β†’ Synchronization β†’ Call magazine.

Turn off sync with Mi Cloud| Check for backups | Close background apps (e.g. Truecaller)|Reboot phone after cleaning-->

2. Remove via MIUI settings (without opening the log)

If the Phone application is unstable or you prefer to manage data through system settings, you can clear the call log through the MIUI menu.

  • πŸ“± The phone app freezes or does not open.
  • πŸ”„ Delete all records quickly without any choice.
  • πŸ›‘οΈ Additional cache cleaning is required.

Instructions:

  1. Go to Settings β†’ Applications β†’ Application Management.
  2. In the search bar, enter the Phone and select the system application.
  3. Press Warehouse. β†’ Clear the data.
  4. Confirm the action (this will delete the entire log, including the app settings).

⚠️ Note: This method will reset all personal settings of the Phone app, including favorite contacts and spam blocking options. If you need to save this data, use the first method or create a backup through Settings β†’ The phone. β†’ Backup.

What happens if you clear the phone app data?
In addition to the call log, you will reset: - Settings for blocking spam calls (including blacklisting). - History of selected contacts in quick access. - Customized tunes for individual subscribers. - Call forwarding settings (if they were configured through this application).

3. deletion via Mi Cloud (for synchronized data)

If you use Mi Cloud for backup, calls can be stored not only on your phone, but also in the cloud, and even after you clean the log on your device, the records can be restored the next time you log in, to delete them forever:

Steps:

  1. Open your browser and go to i.mi.com (sign up with your Xiaomi account).
  2. Select the Call Log section in the menu on the left.
  3. Check the unneeded notes or click Delete Everything.
  4. Confirm the removal and wait for the synchronization (can take up to 5 minutes).

πŸ”Ή Important: After removal from the cloud, turn off log sync in your phone settings, otherwise new calls will be saved again in Mi Cloud:

Settings β†’ Xiaomi Account β†’ Mi Cloud β†’ Synchronization β†’ Disable the Call Magazine

Yeah, synchronizing everything.|Yeah, but only contacts and photos.|I don’t trust cloud services.|I don't know what it is.-->

4. Deep cleaning through ADB (for power users)

If standard methods don’t help (e.g., calls stay after a reset or logs hang), you can use Android Debug Bridge (ADB), which requires connecting your phone to your computer and basic command line knowledge, but allows you to delete data at the system level.

πŸ”§ What's the matter:

  • πŸ’» A computer with installed Xiaomi drivers and ADB.
  • πŸ”Œ USB-cable (preferably original).
  • βš™οΈ Included debugging by USB on the phone (Settings) β†’ The phone. β†’ Version. MIUI β†’ 7 times to unlock the developer menu, then Settings β†’ Additionally. β†’ For developers β†’ Debugging by USB).

Cleanup commands:

adb shell pm clear com.android.contacts


adb shell pm clear com.miui.contacts




adb shell rm -rf /data/data/com.android.providers.contacts/databases/*

⚠️ Note: These commands will delete all contacts and call logs, including data from other accounts (Google, SIM-Before execution, be sure to create a backup through Settings β†’ The phone. β†’ Backup or export contacts to.vcf file.

πŸ’‘

If the log doesn’t clear after you execute the commands, try restarting your phone in Safe Mode (hold the power button β†’ long tap on β€œStop” β†’ β€œReboot Safe Mode”) and repeat the procedure. In this mode, all third-party applications that can block changes are turned off.

5. Reset to factory settings (extreme case)

If none of the methods worked or you need to completely erase all data (for example, before selling your phone), reset to factory settings.

  • πŸ“ž All call logs (including system logs).
  • πŸ“‡ All contacts (unless synced with Google or Mi Cloud).
  • πŸ“± Installed applications and their data.
  • πŸ” Security settings (PIN, Face prints, face. ID).

πŸ”„ How to drop:

  1. Create a backup copy of important data (photos, messages, contacts).
  2. Go to Settings β†’ About the phone β†’ Reset settings.
  3. Choose to erase all data and confirm the action.
  4. Wait until it is completed (it will take 5-15 minutes).
Deleting methodDeleting the log on the phoneDeletes data in Mi CloudDemands a PC.Risk of data loss
Through the phone app.βœ… Yes.❌ No.❌ No.⚠️ Low.
Through MIUI settingsβœ… Yes.❌ No.❌ No.⚠️ Medium (resets the application settings)
Through the Mi Cloud❌ No.βœ… Yes.❌ No.⚠️ Low.
Through ADBβœ… Yes.❌ No.βœ… Yes.❗ High (remove contacts)
Reset to factoryβœ… Yes.βœ… Yes (if synchronization is disabled)❌ No.❗ Critical (complete cleaning)

πŸ’‘

If you are selling or transferring a phone to another person, be sure to reset to factory settings and disable your Xiaomi account in Settings β†’ Xiaomi Account β†’ Sign out. Otherwise, the new owner will be able to recover your data through Mi Cloud!

6 Why calls are not deleted: common problems and solutions

Sometimes the call log on Xiaomi Redmi behaves β€œinappropriately”: entries are returned after deletion, the Phone app freezes or does not respond to commands.

πŸ” Problem 1: Calls are restored after removal.

  • πŸ”„ Reason: Sync with Mi Cloud or Google enabled.
  • πŸ› οΈ Solution: Turn off sync (see Section 3) or delete data in the cloud.

πŸ” Problem 2: The phone app won’t open or it’s an error.

  • 🐞 Reason: Cache or application data is damaged.
  • πŸ› οΈ Solution: Clear the cache through Settings β†’ Annexes β†’ Phone. β†’ Warehouse β†’ Clear the cache. If it doesn't help, delete the app updates (Remove Updates buttonΒ»).

πŸ” Problem 3: Some numbers are not deleted (usually spam or system numbers).

  • πŸ€– Reason: Records may belong to system processes (e.g., calls from Mi Pay or Mi Home).
  • πŸ› οΈ Solution: Use ADB (section 4) or factory reset.

πŸ” Problem 4: The magazine is empty, but the space is not vacant.

  • πŸ—‘οΈ Reason: Remains temporary files or backups.
  • πŸ› οΈ Solution: Clear the folder /data/data/com.android.providers.contacts via a Root Explorer (superuser rights required) or reset.

7.Alternative methods: third-party applications and concealment of calls

If you don't like the built-in MIUI tools, you can use third-party solutions that not only delete but also hide calls, block records from certain numbers, or automatically clean the log on a schedule.

πŸ“Œ Popular applications:

  • πŸ”’ Call Logs Backup & Restore – allows you to back up your journal and selectively delete entries.
  • 🧹 Cleaner for MIUI β€” Clears cache and unnecessary data, including call log.
  • πŸ•΅οΈ Hide Call Logs – Hide selected calls (requires root rights on some models).
  • 🚫 Truecaller – Blocks spam calls and allows you to delete them from your history.

⚠️ Note: When using third-party applications:

  • Check permissions (some programs request access to SMS and contacts for no reason).
  • Avoid apps with suspicious reviews or a small number of downloads.
  • On Redmi models with MIUI 13/14, some features may not work due to system limitations.

πŸ’‘ Tip: If you need to hide calls, not delete them, use the Blacklist function in the Internet. MIUI:

Settings β†’ Block numbers β†’ Add the number to the blacklist

Calls from blocked contacts will not be displayed in the log (but will remain in the system logs).

FAQ: Frequent questions about deleting calls to Xiaomi Redmi

Can I recover remote calls?
Yes, but only if: You have a backup in Mi Cloud or Google; you use third-party backup applications (e.g. Titanium Backup with root rights); the calls are saved in the operator's history (you can request details); without a backup, recovery is almost impossible, since MIUI does not store deleted records in the "basket".
Why do some calls remain after the factory reset?
This is due to: Synchronization with Mi Cloud (data is restored automatically after logging in to your account). SIM-card (some operators save the last calls on the card) with residual files in the folder /data (rarely, but it is on older versions. MIUI). Solution: Before reset, turn off synchronization and extract SIM-map.
How to remove calls from a specific number without touching the others?
Methods: Open a log in the Phone app, find a number, hold your finger down β†’ Delete. Use a filter: click three dots in the log β†’ Filter β†’ select a number β†’ delete all associated records. In Mi Cloud (web version), search for a number through the search and delete all its calls.
Can I delete calls without access to my phone (for example, if it is blocked)?
Not if: Phone locked with password/pattern lock. USB debugging is not enabled (for ADB) No access to Mi Cloud account. The only option is to reset via Fastboot (requires a computer and unlocked bootloader) or contact Xiaomi service center with proof of ownership of the device.
How to stop Xiaomi Redmi from saving magazine calls?
Turn off history saving: Go to Settings β†’ Annexes β†’ Phone. β†’ Permissions: Turn off the permission of the Log (on some models, this can cause app crashes) or use apps like Call Logs Eraser, which automatically clear the log after every call. ⚠️ Attention: MIUI 14 Disabling permissions can block outgoing calls. Check up after changes!