How to remove a smartphone from your Xiaomi account: 5 working ways (2026)

Unbinding a Xiaomi, Redmi or POCO smartphone from Mi Account is standard procedure when selling, transferring a device or changing a profile. However, many users experience errors such as “The device is tied to another account” or “Can not be deleted due to active locking.” In this article, we will discuss all current methods of deletion, including hidden settings and bypassing typical problems.

It's important to understand that just logging out in settings is not enough. The device remains tied to the Mi Cloud, which can block access after a reset. We'll show you how to completely erase your account attachment even without access to the phone itself, whether through the i.mi.com web version or service tools, and why you sometimes have to wait 7 days after a detachment.

Why you should remove your smartphone from your Mi Account

Attachment to a Xiaomi account is not just about syncing contacts or photos, it's hardware protection that:

• 🔒 Blocks the device after reset (Factory Reset Protection), if you do not enter the username / password of the previous owner.
• 📍 It allows you to track your phone through Find Device (even if you are not using it). SIM-map replaced).
• 🔄 Syncs data with Mi Cloud, including call history, notes and lock screen settings.
• 🛡️ Protects against theft: When you try to activate a new account, the system requires confirmation from the old owner.

If you sell or give a phone without deleting it from your account, a new user may experience:

• ❌ Requests to enter your password after resetting.
• ❌ Automatically recover your data (such as photos from the Mi Cloud).
• ❌ Inability to link the device to your account.

⚠️ Warning: If the phone is stolen, deleting your account will turn off the Find Device.First try to return the device via police using location data from the Mi Cloud.

Method 1: Remove via phone settings (the easiest one)

This is a basic method that works if you have physical access to the device and remember the password from Mi Account. Suitable for all models, from Redmi Note 10 to Xiaomi 14 Ultra.

Instructions:

1. Open Settings → Accounts and Sync → Mi Account.
2. Click on your profile (at the top of the screen) and select Account Management.
3. Scroll down to the Devices section and tap on the name of your smartphone.
4. Select Delete Device and confirm the action with a password.

After that, the phone will be untied from the account, but the data on it will remain. To completely clear the device before selling, perform a reset:

Settings → About the phone → Reset settings → Erase all data

Password from Mi Account known|Smartphone connected to the Internet|There's enough charge on the device (>20%)|Backup copy of data created-->

⚠️ Attention: On some firmware (MIUI 13 and older) after deleting the device from the account, it may take a 7-day waiting period before the phone can be linked to a new profile.

Method 2: Uninstall via the web version of Mi Cloud (if the phone is not available)

If the smartphone is lost, broken or you have already given it to a new owner, you can untie it through the browser on your computer or other phone.

1. Go to i.mi.com and log in.
2. From the menu on the left, select Find Device (or Find Device).
3. In the list of devices, find the right smartphone and click on three dots (⋮) near.
4. Select Remove the device and confirm the action.

If the device is offline, it can take up to 24 hours to delete, and in some cases, the system will request additional confirmation via SMS or email.

💡

If the device doesn’t appear in the list on i.mi.com, try logging in via another browser (like Chrome in incognito mode) or clear the site’s cache.

Method 3: Remove through Restore Mode (if password is forgotten)

If you don’t remember the Mi Account password but the phone is unlocked, you can try resetting the binding via Recovery Mode.This method doesn’t work on all models and may require unlocking the bootloader.

Instructions:

1. Turn off the phone.
2. Press the Power button + Volume up until the Mi logo appears.
3. From the recovery menu, select Wipe Data → Wipe All Data (use volume buttons for navigation, power for confirmation).
4. After the reset, the phone can request data from Mi Account, you need to enter your username / password or select Skip (if available).

On newer models (Xiaomi 12/13/14, Redmi Note 12), this method is often blocked by Factory Reset Protection (FRP).

• 🔑 Entering the correct password from the linked account.
• 📧 Delete the device via i.mi.com (see Method 2).
• 🛠️ Contacting the service center with proof of purchase.

Method 4: Delete via Find Device (for Android)

If you have another Android smartphone, you can use the official Mi Find Device app to manage your bindings, which is convenient if your main device is lost or unavailable.

Step-by-step:

1. Download the Find Device app from Google Play.
2. Sign in with the same account to which the deleted phone is linked.
3. In the list of devices, find the desired smartphone and tap on it.
4. Select Device Management → Delete.
5. Confirm the action via SMS or email (if two-factor authentication is enabled).

The advantage of this method is the ability to remove devices in batches (for example, if you have several old Xiaomi smartphones in your account).

• 🔔 Turn on the sound signal on the lost phone.
• 📍 View the last known location.
• 🔒 Lock the device remotely.

Using phone settings | Through i.mi.com| Through Find Device | I contact the service center-->

Method 5: Calling for Xiaomi Support (If Nothing Works)

If standard methods fail (e.g., the device does not appear in the Mi Cloud or requires confirmation from the previous owner), you should contact official support.

• 📱 Purchases of used phones with a tied account.
• 🔧 Devices after a failed reset (FRP Lock).
• 📄 Loss of access email/SMS, account-bound.

How to make a request:

1. Go to the support page: mi.com/support.
2. Select the Mi Account section → Deletion of the device.
3. Fill out the form by specifying: IMEI phone (can be found in *#06# or on the box); Serial number (under the battery or in the settings in About phone); Check or proof of purchase (required for used devices).

Wait for a response (usually 1-3 working days).

In most cases, support removes the binding, but it may require a photo of an IMEI box or a check from a store. If the phone is bought with your hands, ask the seller for this information in advance.

⚠️ Some “service centers” offer to delete Mi Account for money through the EDL-It's risky: unofficial interference could permanently block IMEI Xiaomi official support will never ask for payment for untethering.

Frequent mistakes and how to fix them

When you delete a device from your Mi Account, users often face typical problems.

If after deleting the device from the account it reappears in the list, check:

• 🔄 Did you automatically log in to your Mi Account after the reboot.
• 📶 Is the phone connected to the Internet (without a network synchronization with Mi Cloud does not work).
• 🔄 Is the auto-sign-in option not included in the account settings.

💡

If the phone still requires data entry when activated after deleting from the account, then the link is not completely removed, in which case only appealing in support of Xiaomi with proof of ownership of the device will help.

FAQ: Answers to Frequent Questions