Why Mi Accounts Are Blocking Your Phone and What to Do
Mi Account passwords are one of the most common problems faced by Xiaomi, Redmi or POCO smartphone owners. The companyβs security system links the device to the account, and without unlocking it, the phone becomes a βbrickβ: you canβt reset, flash the device, or even use basic features, especially critical for models with Mi Cloud and Find Device activated.
The difficulty is that Xiaomi does not provide standard tools for resetting the Mi Account password through the phone itself β all official methods require access to an email or a number tied to the account. However, there are workarounds: from recovery through support to technical manipulation of the firmware, in this article we will discuss all the current ways to delete the Mi Account, their risks and nuances for different versions of MIUI (including MIUI 14/15).
β οΈ Important: Some methods can result in a loss of warranty or a complete lockdown of the device (for example, if you use the Fastboot incorrectly).If the phone is purchased from hand, first check if it is not listed on the Xiaomi blacklist. IMEI β This will make unlocking impossible.
Method 1: Recover password through the official Mi website
The safest and most legal method is to restore your account through Xiaomiβs web interface, which is suitable if you have access to a linked email or phone number, even if you donβt remember the password itself.
Instructions:
- π Go to the recovery page: account.xiaomi.com/pass/forgetPassword.
- π§ Enter the email or phone number associated with your account, and if you don't remember, try all the options you can find (including old emails).
- π Select the recovery method: code for email/SMS or answer to the control question (if asked).
- π After resetting the password, log into the account on your phone and untie the device in Settings. β Mi Account. β Devices.
β οΈ Note: If you have a phone number attached to your account that is no longer in use (e.g., your SIM card is lost), you can't restore access.
Method 2: Unlocking via Fastboot (for advanced users)
If the recovery from the site did not work, you can try to delete the Mi Account through Fastboot mode, USB-Cable and basic command line knowledge. Xiaomi/Redmi/POCO, In addition to new flagships with enhanced protection (for example, Xiaomi) 14 series).
Step-by-step:
- Download and install Platform Tools (ADB & Fastboot) on PC.
- Turn off the phone and press Volume Down + Power to log into the Fastboot.
- Connect the device to your computer and check the connection with the command: fastboot devices (should display the serial number of the phone).
- Enter the command to unlock the bootloader (if it is blocked): fastboot oem unlock Attention: this will erase all data on the device!
- Delete Mi Account by command: fastboot erase frp or (for older models): fastboot erase config
- Reboot the phone: fastboot reboot
π§ Technical nuance: Some devices (for example, Redmi Note 10 Pro) after the command fastboot erase frp may require additional firmware through the Mi Flash Tool, otherwise the phone will fixate on the logo MI.
Install Platform Tools on PC|Download the firmware for your model|Backup important data (if possible)|Charge your phone at least 50 times%|Prepare original USB-cable-->
Method 3: Bypass Mi Accounts via EDL (Emergency Mode)
EDL (Emergency Download Mode) is the most radical, but also the most reliable way to delete a Mi Account if other options fail, and involves flashing your phone around standard checks, but requires special equipment (EDL cable or Deep Flash Cable) and knowledge of working with the Mi Flash Tool.
Algorithm of action:
- π Connect your phone to your PC through EDL cable (or close the test points on the board, if you can solder).
- π₯οΈ Install the Qualcomm driver HS-USB QDLoader 9008 (you can download it on the forums) 4PDA or XDA Developers).
- π Download the official firmware for your model (e.g. Redmi Note 12 Global) from Miui Download.
- π οΈ Launch the Mi Flash Tool, select firmware and press Flash (Clean All mode).
β οΈ Attention: Use EDL This method can lead to a hardware unit of the device if the firmware is selected incorrectly or interrupt the process.
What is Test Point (Test Point)?
Method 4: Delete Mi Accounts through Xiaomi Service Center
If you donβt succeed in unlocking yourself, you can contact the official Xiaomi service center, which is the most reliable, but also the longest way β the procedure can take from a few days to a week.
What will be required:
- π Checks or warranty card (if the phone is guaranteed).
- π Passport of the owner (to confirm ownership).
- π± IMEI Devices (can be found on the box or via the command *#06# on the locked phone).
- π³ Payment for the service (cost varies from 1000 to 3 000 rubles depending on the model).
π Where to look for a service center:
- In partner stores (for example, Svyaznoy, M. Video), where there are repair points.
β οΈ Some βunofficialβ services offer to unlock the Mi Account for 500-800 rubles, but often use questionable methods (for example, substitution). IMEI), This could cause network problems or device locks in the future.
Method 5: Alternative methods (for older models)
On devices with MIUI 8-11 (e.g. Redmi 4X, Mi A1), security holes sometimes go off to get around Mi Account locks without complex manipulations, methods that donβt work on newer models, but can help older smartphone owners.
Roundabout options:
| Method | Models. | Instructions | Risks. |
|---|---|---|---|
| Reset via Recovery | Redmi 3S, Mi 5 | Log in Recovery (Loudness up + Power), select Wipe Data. | Low, but possible data loss. |
| A bypass through TalkBack | Redmi Note 4, Mi Max 2 | Activate TalkBack on the lock screen, then open the settings via voice commands. | It doesn't work on all firmware. |
| Removal via ADB | Mi A2, POCO F1 | Connect the phone to your PC, enter the command adb shell am start -n com.android.settings/.Settings. | Requires USB debugging enabled. |
π‘ Useful tip: Before buying a used Xiaomi phone, always check if it is untied from the previous owner's Mi Account. You can do this by asking the seller to reset the device to the factory settings in front of you.
π‘
If the phone is locked after resetting, try entering any password 5 times in a row - sometimes a "Forgot your password?" button appears, which redirects to the recovery page.
What to do if nothing helps: extreme measures
If all of these methods fail, there are two radical options:
- Flashing through informal tools (like the SP Flash Tool for MediaTek devices) is risky, such as bricking your phone or losing your IMEI.
- In some services, they offer to replace the fee with a new one (without being tied to a Mi Account), but this is expensive (from 5,000 rubles) and inappropriate for budget models.
β οΈ Warning: Buying phones with a blocked Mi Account on Avito or Yula is a common form of fraud, and these devices often cannot be unlocked. IMEI It may be on the blacklist of operators.
π How to avoid problems in the future:
- π Write your Mi Account passwords in a secure location (e.g. Google Password Manager or KeePass).
- π Regularly update the firmware in new versions MIUI Vulnerabilities that can bypass the blockage are eliminated.
- π« Do not buy phones from your hands without checking your account.
π‘
If the phone is purchased abroad (e.g., the Chinese version of Xiaomi 13T), unlocking the Mi Account through Russian service centers may not be possible due to regional restrictions.