How to Remove Xiaomi Mail From Your Phone: 5 Ways to Remove Your Phone

Why Xiaomi Mail Deletion Is Difficult for Users

Xiaomi ecosystem is closely integrated with Mi Account services – without this mail it is impossible to use branded functions: from cloud storage Mi Cloud to synchronization of notes. But when it comes time to sell a phone, reset your settings, or simply change your account, users face unexpected challenges, because the manufacturer links Xiaomi email to the device’s hardware ID (IMEI), This makes it less easy to delete than with a Google account.

Many owners of the Redmi Note 12, POCO X5 Mi 13 attempts to delete email through standard settings but encounters errors such as “Can’t delete your account” or “Require confirmation via email” SMS». This is because the system is MIUI blocks the removal if:

• 🔒 The device is enabled with protection against theft (Find Device)
• 📱 The phone is tied to the region of China (especially relevant for “gray” devices)
• 🔄 Less than 7 days have passed since the last password change
• 📧 The account is used for authorization in Mi Cloud or Xiaomi Home

In this article, we will discuss all the working ways to remove Xiaomi mail - from official (via phone settings) to alternative (using the use of the phone). ADB We will pay special attention to the nuances for different versions. MIUI (14, 13, 12.5) and smartphone models.

Method 1: Remove Xiaomi mail via phone settings (official method)

This is the easiest and safest way to do this, but it only works if:

• 📱 You have access to the phone and password from Mi Account
• 📶 Device connected to the Internet (Wi-Fi or mobile network)
• 🔓 Find Device (Device Search) is disabled)

Step instructions:

1. Open Settings → Accounts and Sync → Mi Account.
2. Send your email (for example, user)@xiaomi.com).
3. Select Account Management → Security → Delete Account.
4. Enter the password and confirm the deletion via SMS or email.
5. Wait until the process is completed (it can take up to 5 minutes).

Disable Find Device in Settings → Xiaomi Cloud

Connect to a stable Wi-Fi

Know the password from Mi Account and have access to the linked number/mail

Make a backup copy of the data (photos, contacts, notes)

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⚠️ Note: If you click “Delete Account” and you have a Couldn’t remove account error, you will be able to:

• The account is tied to Xiaomi Home (smart home) – untie the devices in the app.
• The phone is purchased in China and requires region unlocking (see Method 4).
• It's on the device. MIUI Global Stable older than 2022 – update the firmware.

Method 2: Delete Mi Account by ADB (for advanced users)

If the standard method does not work, you can use Android Debug Bridge (ADB) — Android debugging tool, which is suitable for phones with unlocked devices. OEM Unlock and enabled debugging by USB.

🔧 What's the matter:

• 🖥️ Computer with Windows/macOS/Linux
• 📋 Installed Xiaomi drivers USB Drivers and ADB Tools
• 🔌 Cable USB (original, undamaged)
• 📱 Included debugging by USB (Settings → The phone. → Version. MIUI → 7 times to tap → Developer → Debugging by USB)

Step-by-step:

1. Connect the phone to the PC and confirm the debugging permission.
2. Open the command prompt (Windows) or terminal (macOS/Linux) in the folder with ADB.
3. Enter the command to check the connection: Adb devices must appear serial number of your device.
4. Execute the account deletion command: adb shell pm uninstall -k --user 0 com.xiaomi.account
5. Reboot the phone.

adb shell content delete --uri content://com.xiaomi.account.provider.account/accounts

This command cleans the account database, but may require re-authorization in some applications.-->

⚠️ Attention: Use ADB may lead to:

• Mi Cloud and Xiaomi Services are out of order.
• Loss of access to proprietary features (e.g. Game Turbo or Second Space)
• Resetting to factory settings to restore stability.

If after executing commands, the account still appears in the settings, try the combination:

adb shell am start -n com.xiaomi.account/.ui.ActivateAccountActivity


adb shell pm clear com.xiaomi.account

Method 3: Remove Xiaomi mail via reset to factory settings

If previous methods didn’t work, the radical option is hard reset, which will remove ALL data from your phone, including apps, photos and settings, but is guaranteed to remove the binding to your Mi Account.

🔄 How to reset:

1. Create a backup copy of important data (contacts, photos, messages).
2. Go to Settings → About Phone → Resetting → Erase all data.
3. Choose to erase everything and confirm the action.
4. After the reboot, the phone will prompt you to set it up as new.

⚠️ Note: On some models (Redmi) 9T, POCO M3) After the reset, you may still be linked to the Mi Account if:

• The phone was purchased in China (the version marked "C").
• The account was added as the owner of the device (Owner Account).
• The device is enabled with Factory Reset Protection.

📌 Important: On phones with MIUI 14 and later reset via the settings menu may not delete the account completely:

1. Turn off the phone.
2. Press the Power button + Volume up until the Mi logo appears.
3. Select Wipe Data → Wipe All Data (Change Volume Buttons).
4. Confirm the action and wait for the completion.

Method 4: Unlocking the region for Chinese versions of Xiaomi

If your phone is bought in China (the model name has the letter "C", for example, Redmi Note 11 Pro).+ 5G C, you can't delete Mi Account with standard methods, and the manufacturer blocks this feature for devices intended for the domestic market.

🌍 How to Unblock the Region:

1. Install global firmware via Fastboot (instructions are available on forums) XDA Developers or 4PDA).
2. Use a workaround tool like the Mi Account Unlock Tool (risky, it can lock your device!).
3. Contact the Xiaomi service center with a check to buy - they can unlock the region officially.

⚠️ Warning: Incorrect firmware of the Chinese version of the phone can lead to:

• 📵 Network loss (defaulted) SIM-map).
• 🔋 Fast battery discharge (due to unoptimized software).
• 🚫 Persistent mistakes like “This” MIUI version cannot be installed on this device».

💡

For Chinese versions of Xiaomi (Redmi) K50, Mi 12S Ultra et al.) Deleting Mi Account without unlocking the region is almost impossible. MIUI or sell a phone with a linked account (specifying this in the advert).

🔧 Alternative method (for technically savvy people):

• Download. MIUI Global ROM for your model from the site en.miui.com/download.html.
• Unclose the firmware file and find the firmware-update folder.
• With Fastboot, only scrolle through the modem section (this sometimes removes regional lock).

Method 5: Calling for Xiaomi Support (Official Unblocking)

If all previous methods have failed, you can contact Xiaomi’s support team, which is the most reliable, but also the longest way to go, and the answer can come in 3 to 14 days.

📩 How to make a request correctly:

1. Go to account.xiaomi.com and log in.
2. Choose Support → Contact Us → Mi Account Issues.
3. Specify in the request: IMEI phone (find in Settings) → The phone. → All characteristics). Email of the linked account; Reason for deletion (sale, loss of access, etc.); Photo of the check or box (if the phone is officially purchased).

📄 Documents that may be required:

• 📄 Scan of passport (to confirm identity).
• 🛒 Check or invoice with date of purchase.
• 📦 Photo of a box with a serial number (IMEI/MEID/SN).
• 📱 Screenshot of an error (if the account is blocked).

⚠️ Note: Xiaomi support may refuse to unlock if:

• The phone is listed in the database of stolen devices.
• The account was blocked for violating the rules (for example, spam in Mi Community).
• You cannot prove ownership (no check/box).

🔹 Mi Community (forum.xiaomi.com)

🔹 Telegram chat Xiaomi Russia (link on the website) mi.com/ru)

🔹 Twitter/X @Xiaomi (Sometimes they respond faster than support).-->

What to do after deleting Mi Account: Set up a new account

After Xiaomi has successfully removed your email, your phone will become “clean,” but some features will stop working.

⚙️ Priority settings:

1. Create a new Mi Account (preferably on an email).
2. Activate Find Device (phone search) to protect against theft.
3. Set up Mi Cloud to back up your data.
4. Update your firmware to the latest version (Settings → System Update).

🔄 Data recovery:

• 📱 Contacts: import from a Google account or.vcf file.
• 📷 Photos: Copy from your computer or restore from Google Photos.
• 🎵 Music/files: Move through Explorer or Xiaomi File Manager.

⚠️ Warning: If you are selling a phone, don't set up a new Mi Account! leave the device in a post-reset state so the buyer can link their account.

FAQ: Frequent questions about Xiaomi email removal