Redmi 9 smartphones remain popular devices, but there is often a need to change owner or simply untie an old profile.Deleting an account is a critical step that cannot be ignored when handing the gadget to another person.If you skip this step, the new user will face an activation lock known as Mi Cloud Lock, which will turn the phone into a useless piece of plastic.
The unblocking procedure can be done in the usual way through the settings menu if you remember the password, or through server deletion if access to the data is lost. In both cases, the MIUI security system requires proof of ownership of the device. Below we will discuss all the available scenarios in detail so that you can safely complete the profile.
It's important to understand that just resetting to factory settings is not enough, that as long as your account is synced to your device in the cloud, locking will remain active even after formatting your memory, so it's important to follow a strict algorithm to avoid activation problems in the future.
Preparation of the device for profile uncoupling
Before any manipulations, you need to ensure that the system is stable. Make sure that the Redmi 9 battery is charged at least 50-60%, as the process of synchronizing and deleting data can take time. Also check whether there is an active connection to the Wi-Fi network or mobile Internet, since Xiaomi servers should receive a signal to uncoup.
It is important to back up all the relevant data in advance: contacts, photos, notes and call history. Once you delete your account and then reset, all that information will be permanently lost. Use the built-in Explorer app or cloud storage to save files.
☑️ Checklist of preparations
If you plan to sell your phone, it is also recommended to remove it. SIM-MicroSD card and memory card, which will protect your personal data from accidentally falling into the wrong hands and simplify the process of setting up the device by the new owner.
Staff removal through smartphone settings
The most correct and safe way to use the device is to use the built-in menu system, this method ensures that the server Mi Cloud receives a command to remove the anchor, and the phone will no longer be listed behind your profile.
To start, open the settings menu and find the account section. The path may vary slightly depending on the version of the MIUI shell, but the logic remains the same. You will need to enter a password to confirm the transaction, which is a standard security measure.
- 📱 Go to Settings and select Accounts and Synchronization».
- 🔍 In the list, find the Mi Account line and click on it.
- 🗑️ At the bottom of the screen, select the option “Delete Account” or “Log Out».
- 🔐 Enter your account password to confirm deletion.
⚠️ Note: If you simply click “Off” without deleting it, the device may remain cloud-bound. Always choose the option to remove your profile completely from your device.
Once these steps are successfully completed, the system will report that the account has been deleted, and the phone is now ready to be completely reset or transferred to another user without the risk of blocking.
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If the system requires a confirmation code sent to SMS, make sure that SIM-The card associated with the account is active and is on the phone.
Removal via Mi Cloud web interface
If you don't have physical access to your phone, but you have a computer or other device with Internet access, you can use the web version of the cloud service, which is especially relevant if your smartphone is lost or broken, but you want to protect your data.
Go to i.mi.com and log in using your credentials. The interface may be in English or Chinese, but the basic features are easy to find from the icons. This displays a list of all the devices associated with your profile.
Find your Redmi 9 in the list and select the deletion option, and the system will warn that all data on the device will be erased, and the device itself will disappear from the list of trusted.
| Action. | The result | Conditions required |
|---|---|---|
| Deletion of the device | Completely uncoupled | Internet access on the device |
| Disappearance regime | Screen locking | GPS and Internet active |
| Clearing the data | Erasure of memory | Network connection |
| Sound. | Phone signal. | Any state of the network |
| Delete | Account untied | Online |
It is important to note that if the phone is offline (without internet), the uninstall command will be automatically executed as soon as the device is online, until then it will be listed on your gadgets.
What to do if you forget your account password
The situation when a user forgets the password from Mi Account is quite common, without this data, it is impossible to delete the user's password, since the security system regards this as an attempt to unauthorized access.
The first step is to try to restore access through a formal procedure. On the login screen, click on the "Forgot your password?" link and follow the instructions. You will need access to the linked phone number or email.
If the phone number is lost
If you can’t get access to your mailbox or phone number back, things get complicated, and the only legal way to do that is to contact Xiaomi’s customer service with a check to confirm your ownership.
Attempts to bypass the lock through third-party programs can lead to complete failure of the Android system. it is better to spend time on the restoration of official data than risk a “brick” instead of a smartphone.
Complete resetting of settings after detachment
Once the account has been successfully removed from settings, it is recommended to perform a full reset of the device to factory settings, which will return Redmi 9 to the “out of the box” state by removing all applications, files and user settings.
To perform the reset, go to the Settings menu, then to the About Phone section and select Reset. Click on the Delete All Data button. The process can take anywhere from 5 to 15 minutes depending on the amount of information you have accumulated.
- 🔄 The device will restart and begin the process of cleaning internal memory.
- ⏳ Do not interrupt the process and do not turn off the phone forcibly.
- ✅ Once completed, the smartphone will turn on as new, requiring initial setup.
⚠️ Warning: After resetting, it will be impossible to restore deleted data without a pre-created backup.
If you have done the deletion correctly, the phone will not ask for the password from the old profile at the initial setup stage, which is the main indicator of successful completion of the procedure.
Possible problems and solutions
Even with a clear follow-up, there can be technical difficulties, often with an error “Can’t delete your account” or an endless load, most of which are due to an unstable connection to the manufacturer’s servers.
Try changing your Wi-Fi network to mobile internet or vice versa, and it’s also worth checking if your provider or antivirus has blocked access to Xiaomi servers, sometimes by simply restarting your router or restarting your smartphone before you try again.
If the problem persists for a long time, it is possible that the server side is being run for technical work, in which case it makes sense to wait a few hours and repeat the operation.
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The most common cause of errors is time desynchronization on the device, and check that the date and time are set automatically.