The situation of the owner of a Xiaomi smartphone forgetting the password from his Mi Account is one of the most common problems in the brand ecosystem: the device can become a useless brick, locked security system if you do not take the right steps to restore access, especially for the popular Redmi 5 model, which is still actively used by millions of users around the world.
Before you start taking drastic measures, you need to understand that Find Device is designed to protect your personal data from theft. However, if you are the rightful owner, there are proven ways to bypass the lock or restore access to the device. In this article, we will discuss in detail all the legal and technical details of the procedure.
It’s important to note right away that the process of deleting an account can vary depending on the version of the MIUI operating system installed on your gadget.Some methods work flawlessly on older firmware, while newer versions require more complex manipulations or access to the service.
Why is the blockage occurring and how does it work?
Mi Account locking is activated automatically after you complete a Hard Reset on a device that previously logged in, a security mechanism that links the device's serial number to your cloud account, and without the right credentials, the phone won't allow you to use the basic functions.
Xiaomi's security system checks the status of the device through the server every time it starts after it's reset, if the database says the phone is assigned to a specific user.
The lock screen will require authorization of this particular account, so that the thief who stole the phone can't just reset it to factory settings and use it as a new one.
⚠️ Warning: Attempts to repeatedly enter the wrong password can lead to a temporary blocking of the possibility of authorization for several hours or even days.
Understanding this mechanism is important because simple bypassing techniques that worked a few years ago may not be useful now, but for the Redmi 5, which has a specific security architecture, the chances of successfully restoring access rights remain high with the right approach.
Official method of recovery through the site
The most reliable and secure method, which does not require technical skills, is to restore access through the official website of the company. If you have access to the phone number or email that was associated with the account, the procedure will take no more than 10 minutes.
The system will offer multiple options for verifying identity, whether it's a code from an SMS, a backup email, or an answer to a secret question, and once it's successfully verified, you can set a new password that will immediately unlock the device if it's connected to the Internet.
- 📱 Go to the official Mi Account website and enter your account. ID phone number.
- 🔑 Click on the link “Forgot your password?” and follow the instructions on the screen.
- 📩 Select the method of obtaining the confirmation code (SMS or e-mail).
- 🔄 Enter a new password and log in on a blocked Redmi 5.
If you change your phone number and don't have access to your mail, the process becomes more complicated, in which case the system may require you to fill out a special form to restore your account, where you will need to provide checks about the purchase of the device or other proof of ownership.
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Save screenshots of smartphone purchase checks in the cloud – they are the main proof of ownership of the device when restoring an account through support.
Reset via Recovery Mode Menu
If you can't retrieve your account, the only option is to completely reset your device through Recovery mode, which removes all user data, including passwords, but on modern versions of MIUI, you may need to enter your Mi Account after you reboot. For Redmi 5, this method is often effective, especially if the device is not running the latest firmware.
To enter recovery mode, you need to turn off your smartphone completely. Then press the volume button and the power button at the same time. Hold them until the Mi logo appears, then release the power button, while continuing to keep the volume. You will be placed on a menu with several items in English and Chinese.
☑️ Preparing for resetting through Recovery
Navigation in the menu is done with volume buttons (up/down), and the choice is confirmed by the power button. You need to find Wipe Data or Clear Data. In some versions, the menu may be in Chinese, then you should focus on the icon with a broom or gear.
Once you select the reset point, the system will ask for confirmation. Select Confirm or Yes. The formatting process will take 10 to 30 seconds. Upon completion, the phone will prompt a reboot. The first time you turn on, the device will be as new, but may request authorization.
Use of service codes and engineering menu
There is a lesser-known method, which uses special codes and engineering menus, which sometimes allows you to bypass the lock screen on older versions of MIUI. This method is based on calling hidden system functions through the Phone application. However, its effectiveness on Redmi 5 depends on the specific version of the android.
Try entering the code ##6484## or #4636## in the dialer. If the menu opens, you can try to find items related to hardware testing or resetting statistics, sometimes allowing you to access Wi-Fi settings, which is critical for further account recovery over the Internet.
| Code. | Function | The probability of success on Redmi 5 |
|---|---|---|
| *#06# | IMEI verification | 100% (informational) |
| ##4636## | Test menu | 60% (depending on firmware) |
| ##6484## | CIT Menu (tests) | 40% (often blocked) |
| ##7780## | Resetting settings | Low (requires confirmation) |
Be careful when using engineering menus. Unnecessarily changing parameters in the Radio Info or Usage Statistics section can lead to unstable communication modules. Use this method only if you understand the purpose of each button.
What do I do if the codes don't work?
Reflashing the device through the Mi Flash Tool
The radical solution to this problem, when nothing works, is to completely flash the device from the computer, USB-The original hardware and cable for Redmi 5 is important to use Fastboot. ROM, Not Recovery, as it allows you to completely clear partitions of memory.
First, download and install the ADB drivers and the Mi Flash Tool program on your computer. Then download the current firmware from the official website or proven resources (for example, miui.com). Unpack the archive with the firmware in the root of the C disk so that the path does not contain Cyrillic.
Transfer the smartphone to Fastboot mode: turn off the phone, press the volume down button and connect USB-You'll see a picture of a hare repairing an android. In Mi Flash Tool, click Refresh, select your device and the path to the firmware folder.
⚠️ Note: When flashing, select Clear All mode to delete all data and accounts. Save User Data will not help to remove the Mi Account lock.
After selecting the mode, press the Flash button. The process will take 200 to 500 seconds. Do not turn off the cable until the message of successful completion appears. The phone will automatically restart with a clean system, where lock should be absent unless you have selected the data saving option.
Frequent mistakes and ways to solve them
During the unlocking process, users often encounter common errors that can be confusing, such as the message "Could not verify device" often occurs when using unstable devices. USB-The solution is simple: use the original cable and connect it directly to the PC motherboard, avoiding the problem. USB-hub.
Another common problem is the "Anti-rollback" error, which is a rollback protection against an older version of Android. If you try to flash a MIUI version lower than the one you had before, the phone may get a software bootloader lock. Always check the anti-rollback version before you run the firmware.
- 💻 Driver error: check Device Manager, in the Ports section should be the Android QDLoader device".
- 🔋 Battery discharge: if the phone sat down during firmware, it can go into deep sleep; charging will be required when turned off.
- 🌐 Blocking the region: some firmware (CN) You may not be able to use your global accounts without additional manipulation.
And there's a problem with Google, too, because once you reset your Mi Account, your phone can request that you type in a Google email that you've synced before, which is FRP (Factory Reset Protection), and you can only get around it by knowing the data from Google or using special tools to bypass FRP, which is a complicated procedure.
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Successful unlocking Redmi 5 depends on a comprehensive approach: first try to restore the password officially, and only then go to the firmware.
Preventing blocking in the future
To avoid having to deal with forgotten passwords, it is recommended to introduce a few simple habits: first of all, always link your current phone number and backup email to your Mi Account, which will allow you to restore access in one click.
Write passwords in a safe place, whether it's a paper notebook stored in a safe place, or using a password manager. Human memory is imperfect, and the complex passwords we invent for security are the ones that are forgotten the fastest.
Check your device's association status regularly. Go to your account settings and make sure Redmi 5 is displayed on your trusted device list. If you plan to sell your phone, make sure you log out and reset through the settings menu, not with buttons.