If your Xiaomi smartphone suddenly stopped booting, shows an error This device is locked or requires authorization in Mi Account after a reset โ most likely, it was blacklisted by the company. This can happen after a failed firmware, buying a used device with a tied account or activating the Find Device function by the previous owner. Unlike temporary locks (for example, if you try too often to unlock the bootloader), getting blacklisted means a complete lock of the device at the level of Xiaomi servers, and standard reset methods will not help here.
In this article, we will discuss 5 proven ways to remove Xiaomi from the blacklist โ from official (through support) to technical (bypassing the lock through the use of the system) EDL-All instructions are relevant to models 2018โ2026 Years including the Redmi Note series 12/13, POCO X5/F5, Xiaomi 13/14 Importantly, some techniques require special equipment or knowledge โ we've labeled them as "advanced usersยป.
Before you start, check if your device is actually blacklisted.
- ๐ด This Mi Account is associated with a blacklisted device
- ๐ด Couldn't verify device error when trying to log in to Mi Account
- ๐ด The device is not defined in the Mi Unlock Tool (Error code 86006 or 86012)
- ๐ด After a Fastboot reset, the phone asks for an old account, even though you didn't tie it up
If one of the items matches, your Xiaomi is on the blacklist, and weโll tell you how to fix it.
1. Official Appeal in Support of Xiaomi
The most legal, but also the longest way is to contact Xiaomiโs support team to unblock the lock, which is suitable if:
- ๐ You have a check or warranty card on the device
- ๐ The phone is officially purchased (not "gray" imports)
- ๐ง You can prove ownership (for example, a box with a box of IMEI)
Step instructions:
- Go to the official Xiaomi support website and select a region (for Russia โ Global or Russia).
- In the Contact Us section, select Online Chat or Email Support.
- Describe the problem with the error code (e.g. 86006) and attach a photo: ๐ฑ Screen with error ๐ Check or boxes (where visible) IMEI) ๐ Passports (if required by proof of identity)
Wait for a response (usually 3-7 days) If the request is approved, you will be sent an unblocking instruction.
โ ๏ธ Note: Xiaomi support often refuses to unlock devices purchased from hand or imported from abroad.
If you are rejected, try an alternative communication channel:
| Communication | Contacts | Time limit for response |
|---|---|---|
| Official Twitter/X | @XiaomiSupport | 1-3 days |
| Forum MIUI (support) | c.mi.com | 3-5 days |
| Hotline telephone (Russia) | 8 800 775-64-26 | Instantly (but often redirected to email) |
2 Unlocking through Mi Account (if you know the previous ownerโs details)
If the phone is blacklisted because of a Mi Account tied (for example, after buying a used device), you can try to unlock the device by knowing the username and password of the previous owner, which works even if the device is not turned on, but requires access to the computer.
You'll need:
- ๐ป Windows computer 7/10/11
- ๐ Cable USB (preferably original)
- ๐ฑ Device in Fastboot mode (click Power) + Volโ off-phone)
- ๐ Mi Unlock Tool (version no lower than 5.5.224.30)
Step-by-step:
โ๏ธ Preparation for unlocking Mi Account
- Install the Mi Unlock Tool and log in to it under the same account that is linked to the phone.
- Connect your phone in Fastboot mode to your computer. Make sure the drivers are installed (the Android Bootloader Interface should be displayed in the Device Manager).
- In the program, click Unlock. If the account matches, a waiting timer (usually 72-168 hours) will appear.
- After the timer expires, try again โ the device unlocks.
โ ๏ธ Note: If the previous owner has enabled Find Device, unlocking through the Mi Unlock Tool may not work. โ4 (EDL-regime).
If you donโt know your previous account, but your phone is switching on, try:
- ๐ Go to Settings. โ Accounts. โ Mi Account and try to reset your password through email/phone.
- ๐ง Contact the previous owner (if you have purchased the Avito/Yule, write him through the history of correspondence).
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If the previous owner doesn't respond, try to find it via social media via an email linked to Mi Account. Often people leave contacts on a Facebook profile or a Facebook profile. VK.
Bypassing the lock through FRP (Factory Reset Protection) reset
The method is suitable for Android 9-13 devices, where the blacklist is implemented through the mechanism. FRP (Factory Reset Protection: The trick is to trick the system into thinking that the reset is coming from an authorized account:
- ๐ฑ Phone with a charge of at least 50%
- ๐ OTG-wire-drive
- ๐ File. FRP_Bypass.apk (download XDA Developers)
Instructions:
- Insert the file flash drive FRP_Bypass.apk phone-in OTG-cable.
- On the lock screen, press Emergency Call.
- Dial ##4636## and the test menu will open. Select Usage statistics.
- Click on the icon. โฎ (three-point) โ Show system โ Find the File Manager and open it.
- Install through the file manager FRP_Bypass.apk and follow the instructions of the application.
After a successful round-trip:
- ๐ Reboot the phone.
- ๐ฑ Go to the settings and reset to the factory (Settings) โ The phone. โ Resetting settings).
- ๐ Tie up your Mi Account.
โ ๏ธ Note: On new models (Redmi Note 12)+, Xiaomi 13T) This method may not work due to the updated mechanism. FRP. In that case, move on to the method. โ4.
4. Unlock through EDL-The mode (for advanced users)
EDL-Emergency Download Mode is a service mode that allows you to flash through the device without locking, and it works even if the phone is blacklisted, but requires special hardware (EDL-cable or Deep Flash Cable and knowledge in firmware.
What you need:
- ๐ฅ Windows computer
- ๐ EDL-cable (can be made by yourself) USB-cable by closing the contacts D+ Dโ)
- ๐ฆ Mi Flash Tool (version 2020.3.14.0 or later)
- ๐ Firmware for your model (download at xiaomifirmwareupdater.com)
Step-by-step:
How do you do it? EDL-cable-cloth
- Install Qualcomm drivers HS-USB QDLoader 9008 (you can download it from the Mi Flash Tool).
- Connect your phone to your computer through EDL-Qualcomm should appear in the Device Manager HS-USB QDLoader 9008.
- Open the Mi Flash Tool, press Select and select the firmware folder (.tgz format).
- At the bottom, select Clean All mode and press Flash.
- Wait for the firmware to finish (5-10 minutes) and the phone will automatically restart.
After firmware through EDL:
- ๐ The device will be as new as the new one, without the attached Mi Account.
- ๐ You can link your account and use your phone.
- โ ๏ธ Risk: with incorrect firmware, the phone can turn into a โbrickโ (it will not turn on at all).
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EDL-Mode is the only way to unlock Xiaomi if it is blacklisted due to hardware binding (for example, after replacing the motherboard).
5. Alternative methods: Buying Unlocking from Third Parties
If the official methods did not help, and independent firmware seems difficult, you can turn to third-party services that specialize in unlocking Xiaomi. the cost of the service is from 500 to 3000 rubles, depending on the model and the complexity of the lock.
Where to find help:
| Service | Cost (ruble) | Timeline | Guarantees |
|---|---|---|---|
| GSM Forum | 800โ2000 | 1-3 days | Aye (through arbitration) |
| 4PDA (service-service) | 500โ1500 | 12-24 hours | Depends on the performer. |
| Fiverr (foreign specialists) | 1000โ3000 | 2-5 days | Partially (via platform) |
How to choose a reliable contractor:
- ๐ Check the reviews (on) 4PDA or GSM Forum has a rating of users).
- ๐ฌ Write in private messages and clarify: ๐ Does it work with your Xiaomi model. ๐ Is there a guarantee to unlock (for example, a refund if you fail to get it). ๐ What kind of data do they need (IMEI, serial number, photo box).
- โ ๏ธ Avoid performers who ask for 100% prepayment or send links to suspicious sites.
โ ๏ธ Warning: Scammers often offer โunlocking for 100 rublesโ is a scam.The real cost of the service starts from 500 rubles, as it requires access to Xiaomi servers or physical intervention in the firmware.
Prevention: How to Avoid Blacklisting in the Future
To prevent your Xiaomi from being blacklisted, follow these rules:
- ๐ Before selling the phone, you must: Untie Mi Account in the settings. Disable Find Device (Settings) โ Mi Account โ Find Device. Run reset to factory settings.
- ๐ When buying a used device: Check if the previous owner's account is untied (ask them to log in to Mi Account and log out). Make sure Find Device is disabled. IMEI on imei.info โ if you are Blacklisted, refuse to purchase.
- ๐ง When you are firmware or unlocking a bootloader: Use only official tools (Mi Unlock Tool, Mi Flash Tool). Do not interrupt the firmware process (risk of being blacklisted for โincorrect software changeยป).
If you often experiment with firmware, register a Xiaomi development account:
- Go to the unlock page.
- Link your Mi Account to your device.
- Wait 7 days (mandatory wait for new accounts)
- After that, you can unlock the bootloader without the risk of getting blacklisted.
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Create a backup copy IMEI Your phone (via an engineering menu or program) MTK This will help restore access to the network if the signal is lost after the firmware.