How to delete Xiaomi account from your phone if you forget your password: official and unofficial methods

A forgotten Mi Account password can become a serious problem: without it, you can’t reset your phone to factory settings, update your firmware, or even sell your device. Xiaomi tightly ties your smartphones to your account, and standard password recovery via email/SMS often doesn’t work — especially if you haven’t used your account in a long time or changed your phone number.

In this article, we will discuss all the current ways to delete a Mi Account without a password, from official (via Xiaomi support) to technical (using ADB and engineering modes). It is important to understand that some methods can lead to a complete lock of the device if done incorrectly.

Before you start, check:

• 🔹 Do you have access to it? email/SMS, Are you connected to your account? (if so, use the standard recovery method)
• 🔹 Does your Xiaomi model support Fastboot unlocking? (relevant to devices until 2021)
• 🔹 Are you ready for a possible data loss? (most methods require a reset)

1. Official removal through Xiaomi support (the safest method)

If you can prove ownership of the device, Xiaomi can manually delete the account, which is suitable for phones officially purchased (with a check or warranty), the process takes 3 to 14 days, but is guaranteed not to lock the device.

What will be required:

• 📄 Check/guarantee card (or card details from which you bought the phone)
• 📱 IMEI Devices (you can find out via *#06# or on the box)
• 📧 Alternative email for communication
• 📸 Photo of the box with serial number (if any)

Step-by-step:

1. Go to the Mi Account Support page and select Delete Account.
2. Fill out the form with IMEI, purchase details and reason for deletion (select Forgot password).
3. Attach scans/photos of documents. Xiaomi may request additional evidence (e.g., a photo of a phone with the screen on).
4. Wait for an email response (usually 3-7 days) and if the request is approved, the account will be untied remotely.

⚠️ Note: If the phone was bought with your hands or imported from China, Xiaomi may refuse to remove.

💡

Before sending a support request, check if the phone is tied to another region (such as a Chinese Mi Account). This can be done in the settings: Settings → About Phone → MIUI Version. If there are letters CN at the end of the version, the device is from China, and official support is unlikely to help.

2. Reset via Find Device (if feature is enabled)

If you have Google's Find Device enabled on your phone, you can try resetting your password remotely, which works even without access to the device itself, but requires:

• 🔄 Internet enabled on the phone
• 🔋 Battery charge. >15%
• 📍 Linking the device to your Mi Account (albeit with a forgotten password)

Instructions:

1. Go to the Find Device website and log in through any browser (use the option Forgot your password? if you do not remember the data).
2. Select your device in the list (if it is displayed).
3. Click Delete Data → Erase the device.
4. Confirm action. The phone will be reset to factory settings, and the Mi Account will be untied.

If the device doesn't show up in Find Device, it's disabled, and this method won't work, so move on to the next method.

Make sure your phone is connected to Wi-Fi/mobile network |

Check the battery charge (minimum 20%) |

Prepare a backup of important data (if available)|

Have it on hand SIM-Confirmation card (if linked to an account)

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3. Delete via Fastboot (for advanced users)

The method is suitable for Xiaomi devices on Qualcomm processors (most models of Redmi, POCO, Mi until 2022).The essence is manual deletion of account files through Fastboot mode. Risks: if you do not act correctly, the phone can turn into a brick (does not turn on).

What you need:

• 🖥️ Computer with Windows/Linux
• 🔌 Cable USB (original)
• 🛠️ Utilities. ADB Fastboot (download from the official website)
• 🔓 Unlocked bootloader (if not previously unlocked, you will need to wait 7-15 days)

Step-by-step:

1. Install ADB and Fastboot on your PC. Connect your phone to your computer in Fastboot mode (clip Volume Down + Power when the device is off).
2. Open the command prompt (cmd) and check the connection: fastboot devices must display the serial number of the phone.
3. Run the command to delete Mi-account: fastboot erase frp For some models, an additional command may be required: fastboot erase config
4. Reboot the phone: fastboot reboot

After the reboot, the phone will be reset and the account binding removed. If the erase frp command does not work, then your model uses a different method of protection (see the next section).

⚠️ Note: On devices with MediaTek processors (e.g. Redmi) 9A, POCO C31) This method doesn't work. They require a special method. SP Flash Tool, which is much more complex and risky.

4.Use of the Engineering Menu (EDL Mode)

EDL (Emergency Download Mode) is an emergency firmware mode that bypasses Mi Account protection, which works on most Xiaomi devices, but requires:

• 🔧 Special cable (EDL cable) or short circuit of contacts on the board
• 💻 Mi Flash Tool and Firmware for Your Model
• ⚠️ Preparedness for possible loss IMEI (10% of the time)

How to log into EDL:

1. Turn off the phone.
2. Press Volume up + Volume down and connect the USB cable to the PC. The screen should remain black.
3. Open Device Manager on PC: If a Qualcomm HS-USB QDLoader 9008 device appears, then EDL mode is activated.

The firmware through the Mi Flash Tool:

1. Download the firmware for your model from the Xiaomi Firmware Updater website (choose the Fastboot version).
2. Unpack the archive and launch the Mi Flash Tool.
3. Click Select and point the way to the firmware folder.
4. Connect the phone in EDL mode and press Refresh – the device must be determined.
5. Select Clean All (full reset) and press Flash.

It takes 5-10 minutes to reboot, and it'll look like new, without any connection to the Mi Account, and it's important that if the IMEI is missing after the firmware, you can restore it through the engineering menu (#4636##).

5. bypassing ADB (without data reset)

If the phone is unlocked and you have access to its menu (but not the settings because of the Mi Account), you can try deleting your account through ADB without completely resetting.

Conditions:

• 🔓 Debugging is on. USB (Settings → The phone. → Version. MIUI → 7 times to click on the version, then Settings → Additionally. → For developers → Debugging by USB)
• 🖥️ Installed ADB PC-only
• 📱 The phone is connected to the computer

Commands for removal:

adb shell


su




pm uninstall -k --user 0 com.xiaomi.account




rm -rf /data/system/users/0/accounts.db




reboot

If your account is still active after the reboot, repeat the process by adding commands:

rm -rf /data/data/com.xiaomi.account/


rm -rf /data/data/com.miui.cloudservice/

⚠️ Note: On newer models (Xiaomi 13, Redmi Note 12), this method may not work due to enhanced protection. MIUI 14+. In this case, only the Fastboot or EDL.

💡

The ADB method is the only way to delete a Mi Account without losing data, but it requires pre-setting the debugging over USB, which is not possible if the phone is already locked.

6. Alternative services (paid and risky)

If none of the above methods worked, you can turn to third-party services, which offer deletion of the Mi-account for a fee (from 500 to 3000 rubles), but there are serious risks:

• 🕵️‍♂️ Fraud (many services take prepayment and disappear)
• 🔒 Blocking the device (if the service uses illegal methods)
• 📱 Loss of warranty (official Xiaomi service may refuse repairs)

How to choose a reliable service:

• 🔍 Check reviews on independent sites (for example, 4PDA).
• 💬 Ask about the method of removal (legal services use official Xiaomi channels).
• 🛡️ Avoid services that require sending your phone by mail (risk of losing your device).

Among the relatively reliable options:

• 🔹 MiUnlock.ru (works with official keys)
• 🔹 Xiaomi-accredited service centers (list on official website)

Before payment, specify:

• 📌 Do they guarantee unlocking?
• 📌 Is there a refund if you don’t succeed?
• 📌 Wouldn't it affect it? IMEI module 5G?

Frequent Mistakes and How to Avoid Them

When trying to delete a Mi Account, users often face typical problems, and here are the most common ways to solve them:

If you see an error that is not in the table, do not continue the action – it is better to contact the profile forums (for example, Xiaomi EU) with the error log.

FAQ: Answers to Frequent Questions