How to permanently delete your account in Xiaomi Cloud: official and alternative ways

Xiaomi Cloud cloud storage is closely integrated into the brand’s ecosystem of devices, from Redmi and POCO smartphones to Mi Band smartwatches and routers. However, there are situations when a user needs to completely delete a tied Mi Account when selling a gadget, changing mail or wanting to get rid of surveillance. The removal process has nuances, from the mandatory unlocking of the device to waiting for confirmation from support.

In this article, you will find the 2026 ways to delete your account from Xiaomi Cloud, including the official procedure through the site, the mobile application and alternative methods for blocked devices. We will also discuss how to save important data before deletion and what to do if the system requires confirmation through the SMS Instructions adapted to the latest version MIUI (including MIUI 15) and work for all regions, including Russia, China and global firmware.

Why you can’t just delete your account through your phone settings

Many users try to delete Mi Account through the standard Settings menu → Accounts → Mi Account, but face an error or no option.

• 🔒 Protection against theft: Deleting your account from your device requires password confirmation and sometimes SMS-code so that attackers can not reset the tether on the stolen phone.
• 📱 Device-Based: On some models (such as the Xiaomi 13 Pro or Redmi Note 12), the account blocks features like Find Device or data encryption.
• ⚖️ Legal restrictions: In China and some Asian countries, deleting an account without verification is prohibited at the firmware level (even after resetting before factory settings).

Moreover, if you delete your account from your phone only, it will remain active in Xiaomi Cloud and sync data from other devices (for example, from a Xiaomi Pad 6 tablet or laptop).

⚠️ Note: If you sell or transfer a Xiaomi device, it is not enough to simply log out of your account.The new owner may face a Mi Account lock (requiring you to enter your old password after reset!

Preparing for removal: what to do in advance

Before deleting your Mi Cloud account, follow the steps you need to take to ensure you don’t lose access to important data and features:

1. Download backup copies: 📁 Photos and Videos: Use the Gallery → Albums. → Backup or third-party services like Google Photos. 📝 Notes and Contacts: Export through the Notes App" → Settings → Exports and Contacts → Management → Exports. 🎮 Game data: sync with Google Play Games or social media accounts.

Untie the devices.

Go to Settings → Mi Account → Devices and delete all gadgets, except the one from which you are performing the procedure. This will prevent blocking after deleting the account.

Check the tied services

Make sure you have access to alternative accounts for Mi Home, Mi Fit, and Mi Pay, which will stop working after deleting Mi Account.

Download photos and videos|Export contacts and notes|Unlock devices in Mi Account|Check access to the Mi. Home/Mi Fit|Make sure there is a backup email/SMS-->

If you use two-factor authentication (2FA), temporarily disable it in your account security settings, otherwise the system can block deletion by requesting code from an authenticator application that you may not have access to.

No reservations.|Using Xiaomi Cloud|Google Drive/Google Photo Photo|Locally on PC.|Another way.-->

Method 1: Delete your account through the official Xiaomi website

This is the most reliable method that works even if the device is blocked or lost, the instructions are relevant for all regions, including Russia and the CIS countries:

1. Go to the Deletion page: Open account.xiaomi.com and log in to your Mi Account.
2. Find the Delete Account section: From the profile menu, select Account Settings → Delete Account. On some versions of the site, the path may be different: Security → Account Management → Delete.
3. Confirm identity: The system will require you to enter a password and then send it SMS-If the number is lost, use a backup email (see "What to do if you do not have access to the phone number") SMS").
4. Select the reason for deleting: Mark one of the options (for example, "I do not use Xiaomi devices") and click Confirm.
5. Wait for confirmation: The account is not deleted instantly! Xiaomi will block it for 7 days (in some regions up to 30 days) in case you change your mind.

⚠️ Note: If you delete an account associated with an unlocked bootloader, the phone may need to be re-unblocked after you delete it. 12T, POCO F5 and others with support for custom firmware.

Method 2: Remove from the Mi Cloud mobile app

If you have access to a Xiaomi, Redmi or POCO smartphone, you can delete your account directly through the official app.This method is suitable for devices on MIUI 12 and later:

1. Open the Mi Cloud app: Find it in the app menu or through search (Contributor → Search → “Mi Cloud”).
2. Confirm Action: Enter the password from Mi Account and, if necessary, the code from SMS. Some devices will also need to be installed. PIN-lock-screen.

2. Use of backup email

If SMS is not available, the system will suggest sending the code to a backup email, if you don't remember it:

1. Try to recover your email via account.xiaomi.com → Forgot your password?
2. Check out the Spam folder in the mail — sometimes emails from Xiaomi get there.

3. Appeal in support of Xiaomi

If both methods don't work, you'll have to call support.

1. Go to the support page.
2. Choose Mi Account. → Lost access.
3. Fill out the form by specifying: IMEI device (can be found via *#06#), Serial number (on the box or in Settings → About phone), Check purchase (if saved).

⚠️ Note: Xiaomi support can request a photo of a device box or check.If the device was bought with hands, the chances of regaining access are minimal.

Deleting an account from a blocked device

If Xiaomi’s phone is locked (requires a password from Mi Account after reset), the standard methods won’t work.

1. Unlock through Find Device (if the function has been activated)

If the device has the Find Device option enabled (similar to Google’s Find Phone), you can:

1. Go to i.mi.com and log in.
2. Select a locked device in the list.
3. Click Unblock and follow the instructions.

Once unlocked, delete your account through your phone settings or Xiaomi’s website.

2. reset via Fastboot (for advanced users)

This method is suitable for devices with unlocked bootloader. Warning: it will only work if you previously unlocked bootloader through Mi Unlock Tool!

fastboot oem clean_all


fastboot reboot

Once these commands are executed, the device will restart and you can create a new account.

• 🔧 All data will be permanently deleted.
• 🔒 Some models (such as Xiaomi 13 Ultra) will require re-assignment of the account after resetting.

💡

Resetting via Fastboot does not guarantee deleting your account from Xiaomi Cloud! it will only unlock the device, but the Mi Account itself will remain active in the system.

Frequent Mistakes and How to Avoid Them

When deleting your Xiaomi Cloud account, users often face typical problems, and we have collected the most common errors and ways to solve them:

If you see a message saying, “Delete is impossible: your account is linked to a device with MIUI for China,” it means that your phone is running on Chinese firmware (China ROM).

1. Reflash the device to a global version of MIUI (e.g. MIUI Global or EEA).
2. Use the official firmware tool.
3. After the firmware, repeat the procedure for deleting the account.

FAQ: Answers to popular questions