How to remove the inscription from the lock screen on Xiaomi: from the owner, operator or virus

Labels on the lock screen of Xiaomi, Redmi or Poco can appear for various reasons, from banal advertising of the operator to traces of the previous owner or even virus software. Unlike standard notifications, such texts are often not deleted by swipe and spoil the appearance of the device. Worse, some of them signal serious problems, from locking for non-payment (for operators) to hacking a smartphone.

In this article, we will look at all possible sources of inscriptions on a locked screen and how to eliminate them, from simple settings to radical measures like reset to factory settings. We will focus on safe methods that will not lead to data loss. If you bought a used phone or encountered suspicious text after installing an application, here you will find a solution.

⚠️ Important: If the label contains a request for payment, threats or links to unknown sites, it is 100% fraud!

1. Types of inscriptions on the lock screen Xiaomi

Before you delete the text, determine the nature of the text, and the method of solving it depends on it:

• 📱 Advertising of the operator – appears after installation SIM-cards (e.g., "MTS offers tariff X"). Usually disappears after 5-10 seconds.
• 🔒 A message from the previous owner remains after the phone is reset via Mi Account (e.g., "Get the phone back!").
• ⚠️ Viral software – signs demanding payment (“Your phone is blocked by the FSB”), advertising porn sites or offering to “unblock” for a user SMS.
• 📡 System notifications – messages from MIUI Low charge, updates or device connection.
• 🔧 Castomic inscriptions – installed through applications like Lock Screen Message or Own Lockscreen.

The most dangerous are viral locks, which are often disguised as official notifications (such as imitating the screen of the FSB or the police) and require payment to “unlock”, in reality, it is a fraud: after transferring money, the phone does not unlock, and fraudsters gain access to your data.

🔹 How to distinguish a virus from a system message?

• Viral inscriptions do not disappear after rebooting.
• They often contain grammatical errors or illogical phrases (e.g., "Your phone is locked for watching porn").
• Require payment through QIWI, Bitcoin SMS short-numbered.

2. Removal of operator advertising from the lock screen

If the inscription appears after installation SIM-And the card goes missing in a few seconds, and that's a mobile phone ad. MIUI:

1. Open Settings → Applications → Application Management.
2. Click on the three dots in the upper right corner and select Show System Processes.
3. Find an application with the name of your operator (for example, MTS Services, Beeline Assistant, MegaFon).
4. Select Notifications → Lock everything down.
5. Also disable auto-start the application in the Battery section → Auto-start.

If the advertisement continues to appear:

• 📴 Delete. SIM-Check if the sign is gone, if it is, the operator is in trouble.
• 📱 Update. MIUI Update: Sometimes the ads disappear after the update.
• 🛡️ Install an alternative launcher (like Nova Launcher) – it can block system ads.

💡

If the operator ignores your complaints about advertising, write an official appeal to Roskomnadzor through the website rkn.gov.ru. This often helps to solve the problem at the provider level.

⚠️ Note: Some operators (e.g, Tele2 Or Yota) embed ads at the firmware level, and then you can only reset your settings completely or flash your phone.

3. How to remove a message from the previous owner

If you bought a used Xiaomi and the lock screen is marked with the words “Back the phone!” or “Stolen!”, then the previous owner tied the device to his Mi Account and enabled the Find Device function (analogue to “Find iPhone”).

There are three ways to solve this:

1. Communication with the seller

The easiest way to do this is to ask the previous owner:

• 📱 Untie your device from your Mi Account via account.xiaomi.com.
• 🔑 Disable Find Device in your phone settings (if you still have it).

If the seller does not respond or refuses to help, move to radical measures.

2. reset via Fastboot (for advanced users)

This method will remove all data from your phone, including the link to your Mi Account.

• 💻 Computer with Windows/Linux.
• 🔌 Original. USB-cable.
• 🛠️ Mi Flash Tool (download from the official website).

Instructions:

1. Turn off the phone.


2. Press the Volume Down + Power buttons to log in to Fastboot.




3. Connect the phone to the PC.




4. Run the Mi Flash Tool, select the firmware for your model.




5.Push Clean All and wait for the process to be completed.

⚠️ Note: After such a reset, the phone may require the previous Mi Account to be entered. If this happens, an official unlock will be required (see paragraph 3).

3.Official Unlocking Through Xiaomi

If your phone is locked due to theft, you can try to contact Xiaomi with:

• 📄 Check the purchase (even if you are not the first owner).
• 🆔 Passport for identification.
• 📧 Letter to support@xiaomi.com situational.

The process can take anywhere from 2 weeks to a month, and success is not guaranteed – it all depends on Xiaomi’s policies in your area.

💡

If you buy a phone with no check, it's almost impossible to officially unlock it, so you can just dump it through Fastboot or sell it "as is."

4. Removal of viral labels from the lock screen

Screen-blocking viruses usually get to the phone through:

• 📱 Pirate applications (hacked games, repack) APK).
• 🌐 Suspicious sites (porn, torrents, free-riding programs).
• 📎 Investments in SMS or messengers (e.g., "You won an iPhone!").

Signs of viral blockage:

• 🚫 The screen is completely locked, the buttons are not working.
• 💰 Requirement for payment for "unlocking" (usually 500-2000 rubles).
• 🔗 Links to unknown sites (for example, unlock-phone.ru).

How to remove the virus:

Method 1: Safe mode

If the phone is responding to the pressing:

1. Press the power button before the turn off menu appears.
2. Press and hold the "Switch off" option - a prompt will appear to go to Safe Mode.
3. In Safe Mode, remove suspicious apps through Settings → Apps.

Method 2: Resetting through Recovery

If safe mode is not available:

1. Turn off the phone.
2. Press Volume Up + Power to Enter Recovery.
3. Select Wipe Data → Wipe All Data (control – volume buttons, confirmation – power button).
4. After resetting, the phone will restart in clean condition.

⚠️ Warning: Some viruses block the entrance to Recovery. + Power phone just turns on - you will need firmware through Fastboot (see Section 3).

Method 3: Antivirus check after reset

After removal of the virus:

• 🛡️ Install an antivirus (such as Malwarebytes or Dr.Web).
• 🔍 Conduct a full system scan.
• 🚫 Disable the installation of applications from unknown sources (Settings) → Security → Unknown sources).

5. Disable system notifications on the lock screen

Sometimes standard notifications are displayed on the locked screen. MIUI: Low charge, missed calls, or updates, and you can turn them off:

For battery charge notifications:

1. Go to Settings. → Battery.
2. Turn off the option to Show the charge level on the lock screen.

For notifications from annexes:

1. Open Settings → Notifications → Notifications Management.
2. Select an app (such as WhatsApp or Gmail).
3. Turn off the switch Show on the lock screen.

For system messages (updates, device connection):

1. Go to Settings → Lock screen.
2. Select Notifications on the lock screen.
3. Set the value of Do not show notifications or only icons.

🔹 Exception: Some system notifications (e.g. critical charge level) cannot be turned off – they appear regardless of settings.

Removal of custom inscriptions (blocking applications)

If you or a previous owner installed applications to customize the lock screen (for example, Lock Screen Message, GO Locker, the message might have been left behind after the program was deleted:

Method 1: Resetting the launcher settings

1. Open the Settings → Applications.
2. Find a launcher (usually) MIUI Launcher or POCO Launcher).
3. Select Warehouse. → Clear the data.

Method 2: Delete the residual files

Use a file manager (such as Mi File Manager or Solid Explorer):

1. Go to the file. /sdcard/Android/data/.
2. Find folders with the names of the applications to block (for example, com.go.lockscreen).
3. Remove them.

Method 3: Reverse to factory settings

If the inscription remains - reset through Settings. → The phone. → Reset settings. Remember to save important data!

⚠️ Note: Some applications for blocking (for example, CM Locker) set themselves up as device administrators. Before deleting, disable their rights in Settings → Security → Device administrators.

7 What should I do if nothing helps?

If you have tried all the methods, the inscription remains:

• 🔧 Fly your phone through the Mi Flash Tool (instructions in Section 3).
• 📱 Contact the service center – if the phone is warranty, reset via Fastboot can cancel it.
• 💬 Write in support of Xiaomi through the official website (for blocking from the previous owner).

🔹 Extreme case: If the phone is blocked by a virus and a reset is impossible, consider selling "in parts" or using it as a media player (without resetting). SIM-maps and Internet connections).

Important: Some Xiaomi models (e.g. Redmi Note 8 Pro or Poco) X3) After a reset via Fastboot, you may need to log in to Mi Account, even if the phone was not tied before.This is a feature of Xiaomi protection - be prepared for additional actions.

FAQ: Frequent questions about the labels on the lock screen