How to remove the lock from the phone Xiaomi Redmi, if you forgot the password: step-by-step instructions

A forgotten password on Xiaomi Redmi is a situation that many users face, especially when the phone is locked after several failed attempts to enter and access to important data is lost. Fortunately, there are official and informal ways to unlock that work even on the new models of Redmi Note 12/13, Redmi 10/11 and other devices running MIUI 14/15.

In this article, we will look at all the current methods, from recovery through Mi Account (if you have an account attached) to using Fastboot and Recovery modes. Importantly, some methods lead to a complete data reset, so try the options first without losing information. If you are not sure about your actions, you should contact the service center - improper manipulation can turn the phone into a brick.

1 Unlocking through Mi Account (official method)

The safest method is to use a Xiaomi account, which works if:

• 📱 The phone is connected to the Internet (Wi-Fi or mobile network).
• 🔑 Remember the username and password from Mi Account.
• 📲 The device is enabled synchronization with the account.

After 5 failed attempts to enter the password, the button Forgot password? (or Forgot password?) will appear on the screen.

1. Enter the email or phone number associated with the Mi Account.
2. Confirm your identity via SMS or email (the code will be sent to the mail / phone).
3. Create a new unlock password.

If the buttons Forgot your password? no, try connecting to Wi-Fi manually (on some Redmi models this will unlock the option). Also check if sync in your account settings is disabled - this is a common reason why the method does not work.

2. Reset password via Recovery Mode (with loss of data)

If Mi Account is not tied or you don't remember the login details, you'll have a hard reset via Recovery Mode, which will remove all the data from your phone, including photos, contacts and apps. Use it only as a last resort!

Instructions for most Redmi models (including Redmi Note 11/12, Redmi 10):

1. Turn off the phone with a long press on the power button.
2. Press the combination of Loudness up + Power and hold for 10-15 seconds until the Mi logo appears.
3. Release the buttons and you will be taken to the Recovery menu (maybe in Chinese or English).
4. Use volume buttons for navigation and power button to select the item.
5. Choose Wipe Data → Wipe All Data (or Clear Data).
6. Confirm the action and wait for the process to be completed.
7. Reboot your phone with Reboot → Reboot to System.

Once reset, the phone will turn on as new. You will need to reconfigure it, including the Mi Account binding. If Find Device was previously enabled, you may need to enter account data to activate it.

Turn off your Google Account (if you remember your password)

Backup important data (via Mi Cloud or computer)

Charge your phone at least 50%

Make sure you know the details from your Mi Account (if you have been linked)

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⚠️ Note: Some Redmi models (e.g. Redmi Note 8 Pro, Redmi) K30) After a reset via Recovery, you may need to enter Mi Account data, even if the account was not previously tied.This is the theft protection that Xiaomi introduced in 2020.

3. Unlock via Fastboot (for advanced users)

The method via Fastboot is suitable if:

• 🔧 You have access to a computer with Xiaomi drivers installed.
• 📥 You can download the official firmware for your model.
• 🛠️ You are ready to use the command line.

This is more difficult than Recovery, but sometimes you can bypass the lock without completely resetting.

• USB-Type C cable (original so there are no connection issues).
• Mi Flash Tool (download from the official Xiaomi website)
• Fastboot firmware ROM for your model (for example, tucana_global_images... For the Redmi Note 8).

Step-by-step:

1. Turn off your phone and put it in Fastboot mode: Press Volume Down + Power.
2. Connect your phone to your computer. Make sure the drivers are installed (Android Bootloader Interface should be displayed in Device Manager).
3. Unpack the downloaded firmware in a folder without Cyrillic symbols.
4. Open the Mi Flash Tool, press Select and point the path to the firmware folder.
5. Select Clean All (full reset) or Save User Data (save data, but doesn’t always work when blocked).
6. Press Flash and wait for the process to complete (5-10 minutes).

If the process is successful, the phone will restart. If you have an anti-rollback error, you are trying to flash an older version of MIUI than the one installed.

4.Use of the “Find Device” function

If the phone has Find Device enabled, you can try unlocking it remotely via i.mi.com, which works even if the phone is not connected to Wi-Fi, but requires:

• 🌍 Mi Account Accounts must be linked to the device.
• 📍 Find Device must be activated in the settings.
• 🔋 The phone must be on and have access to the mobile network.

Instructions:

1. Go to i.mi.com and log in.
2. In the Devices section, select your Redmi.
3. Click Unlock Device (or Unlock Device).
4. Confirm the action via SMS or email.

After that, the phone should unlock, but all data will remain in place. If the option to unlock the device is inactive, then the Find Device function is disabled in the phone settings.

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Before using Find Device, check if the phone is connected to another Wi-Fi network, and sometimes unlocking only occurs when you connect to a home network where the device was previously logged in.

5. Bypassing locking through ADB (Android 5-7 only)

This method works ONLY on older versions of MIUI (based on Android 5-7) and is not relevant for modern Redmi models (2019 and later).If your phone is released before 2018 (for example, Redmi 4X, Redmi Note 4), you can try resetting your password through ADB (Android Debug Bridge).

Conditions:

• 🔌 The phone's on debugging. USB (In Settings → The phone. → Version. MIUI Press 7 times, then return to the Additional Settings → For developers).
• 💻 You have access to a computer with installed ADB.

Instructions:

1. Connect the phone to your computer and open the command line (Win + R → cmd).
2. Enter the commands in order: adb shell su rm /data/system/gesture.key rm /data/system/password.key rm /data/system/locksettings.db rm /data/system/locksettings.db-wal rm /data/system/locksettings.db-shm reboot
3. After resetting, the password will be reset.

⚠️ Attention: On new versions MIUI 12+ This method is not working because of changes in the security system. ADB On modern Redmi can lead to the activation of protection and complete locking of the device.

6. Contact the Xiaomi Service Center

If none of the methods worked, you can contact the official Xiaomi service center.

• 🔒 Phone requests Mi Account after reset, but you don't remember the data.
• 🛠️ You are afraid to stitch your device through Fastboot.
• 📱 You have a rare model (like the Redmi for the Chinese market) where standard methods don't work.

What you need to unlock in the service:

• 📄 Document confirming the purchase (checks, warranty card).
• 🆔 Passport or other identification document.
• 💳 Payment for the service (cost varies from 1000 to 3 000 rubles depending on the model).

Service centers can unlock the phone even without data loss if they have access to Xiaomi’s special tools, but be prepared that in some cases (such as activated theft protection) a complete reset may be required.

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If the phone has two-factor authentication (2FA) enabled for Mi Account, unlocking through the account may require confirmation via SMS or backup email.

FAQ: Frequent questions about unlocking Xiaomi Redmi