Mi Account locking on Xiaomi smartphones is one of the most common problems users face after buying a used device, resetting settings or suspicious activity in an account. Mi Cloud protects automatically activates locking when unauthorized access is detected, making the phone useless without the correct username and password. In this article, we will analyze all the current ways of unlocking, including official support requests, bypassing through the engineering menu and alternative solutions for devices with Bootloader Unlocked.
It is important to understand that unlocking methods depend on several factors: the version of MIUI (from MIUI 12 to HyperOS), the status of the Bootloader (closed/open), and the reasons for blocking (lost password, purchase by hand, suspicious activity). Some methods require technical skills, others only proof of ownership. We will look at the options from the simplest to the most complex so that you can choose the appropriate one.
If you bought a phone by hand and the previous owner didn't untie the Mi Account, the first thing you should do is try to contact it, which is the fastest way, otherwise you'll have to do it yourself, and we'll start with official methods that don't violate the warranty or require you to hack the system.
1. Official Unlocking Through Xiaomi Support
The most legal and safe way is to contact Xiaomi Support, which is suitable if:
- π± You have a check or confirmation of purchase (even electronically)
- π You forgot your password, but remember the email or phone attached to your account
- π‘οΈ The device is not listed in the database of stolen (checked by the IMEI)
To start, go to the official Mi Account website and try to restore access through the form βForgot your password?β If this does not work, follow the instructions:
- Prepare the papers: π Check/invoice/warranty card with serial number (IMEI) π§ Email or phone linked to your account πΈ Photo of the box with serial number (if any)
Xiaomi support
Describe the situation in as much detail as possible: when you bought the device, why the account was blocked, what data you remember.
Attach the scans of the documents, and the more proof of ownership, the better the chance of unlocking.
The timeframe for processing the request is 3 to 14 days, and in some cases, support may request additional data, such as a photo of a device with a lock screen on, and if all documents are in order, you will be sent an unlock instruction or reset your account remotely.
β οΈ Note: If the device was stolen, Xiaomi support won't help. IMEI, And it is officially impossible to unlock these phones.
2 Unlocking through the Engineering Menu (EDL Mode)
The method is suitable for devices with closed Bootloader, when official unlocking is not possible, the essence of the method is to transfer the phone to Emergency Download Mode (EDL) and firmware through special tools.
- π₯οΈ Windows computer 7/10/11
- π Cable. USB (preferably original)
- π οΈ Mi Flash Tool or QFil
- π Firmware for your model (for example, Fastboot) ROM)
Step-by-step:
βοΈ Preparation for unblocking through EDL
- Download and install the Qualcomm HS-USB QDLoader 9008 drivers (can be found on the 4PDA or XDA-Developers forums).
- Turn off the phone. Press Volume up + Volume down + Power for 10-15 seconds to turn the device into EDL mode. The screen should remain black.
- Connect your phone to your PC. The Device Manager should have a Qualcomm HS-USB QDLoader 9008.
- Run the Mi Flash Tool, select the downloaded firmware and press Refresh. The device must be determined.
- Press Flash and wait for the process to complete (5-10 minutes).
Once firmware is in place, the device will be reset to factory settings and the Mi Account binding removed. However, this method does not work on all models. For example, Xiaomi Redmi Note 10 Pro (sweet) or Poco X3 Pro (vayu) may require an authorized account to unlock Bootloader.
Which Xiaomi models support unlocking through EDL?
3. Using tools to bypass Mi Account (without firmware)
If firmware through EDL seems complicated, you can try specialized tools that remove account binding without completely resetting.
- π§ Mi Account Unlock Tool (works on the computer) MIUI 12-14)
- π§ Xiaomi Tool V2 (Supports HyperOS)
- π§ MTK Bypass Tool (for devices running MediaTek processor)
Examples of Mi Account Unlock Tool:
- Download the program from a trusted source (e.g. 4PDA).
- Connect the locked phone to the PC in Fastboot mode (clamp Volume down + Power).
- Launch the tool, select the device model and click Bypass Mi Account.
- Follow the instructions on the screen (reboot may be required).
Important: These tools are often identified by antivirus as malicious due to modifications to system files. Disable protection before use and download programs only from trusted forums.
β οΈ Note: After using such tools, there may be problems with updates MIUI Or some features (e.g. Mi Pay or Game Turbo) can be fully functional only by flashing it completely.
4. Unlocking through FRP (Factory Reset Protection) reset
On some Xiaomi models (especially with MediaTek processor), Mi Account lock is associated with FRP (Factory Reset Protection) protection, which can be bypassed through service codes or special firmware.
- Turn on your phone and wait for the lock screen.
- Type the emergency call keyboard code: ##4636## or ##7378423####
- If the code works, go to the Service Tests β Single Test β Reset FRP menu.
- Confirm the reset. Once the reboot is over, the Mi Account lock will be removed.
If the service menu is not available, try flashing Custom Recovery (such as TWRP) and removing the files responsible for FRP through it:
- π /data/system/frp_lock.dat
- π /data/system/mi_account_info.xml
For this:
- Install TWRP via Fastboot:
- In TWRP, go to Advanced β File Manager.
- Delete the files.
- Reset the device.
π‘
If after deleting files, the phone is stuck on download, perform a full reset (Wipe Data) via TWRP.
5. Alternative methods: SIM-map, developer account and other
If standard methods donβt work, you can try lesser-known workarounds, some of which only work on older versions of MIUI (up to MIUI 12.5), but in rare cases, they also work on newer devices.
| Method | Conditions | Efficiency | Risks. |
|---|---|---|---|
| Insertion SIM-previous owner | Access to the SIM linked to the account | ββββ | Low (if the SIM is active) |
| Reset via ADB | USB Debugging enabled before locking | βββ | Medium (requires skills) |
| Use of a developer account | The device is linked to the Mi Developer Account | ββ | High (can block the device) |
| Bypassing through TestPoint | It takes a phone breakup. | βββββ | High (risk of damage) |
Letβs take a closer look at the ADB method (it works if USB Debugging was enabled before the lock):
- Connect the phone to the PC.
- Open the command line and type in: adb shell pm uninstall --user 0 com.xiaomi.account pm uninstall --user 0 com.miui.cloudservice
- Reset the device.
If this method didnβt work, try deleting your account through the Mi Unlock Tool (the official tool for unlocking Bootloader), but it requires a link to your developer account.
π‘
On HyperOS devices (2026), most alternative methods stopped working, and the only reliable way is to officially unlock through support or firmware through an EDL with an authorized account.
6. What should I do if nothing helps?
If all of these methods fail, there are two options:
- Contact the Xiaomi Service Center. π Find the nearest authorized service on Xiaomiβs website. π Bring a check or a guarantee card with you. π° The cost of unlocking - from 1,500 to 5 000 rubles (depending on the model).
- Sell the device for spare parts. π On Avito or Yula, you can profitably sell a locked phone as a display donor, battery or motherboard. πΈ Price for used Xiaomi for spare parts β 30-70% market value.
If a device is blocked because of theft, it can only be unlocked through informal services that offer to remove IMEI from the blacklist, but this is illegal and fraught with law enforcement issues, and we do not recommend using such services.
At a pinch, you can try flashing Custom ROM (like LineageOS or Pixel Experience), but this will disable many features, including the camera and NFC module, due to the lack of proprietary Xiaomi drivers.