Xiaomi’s current Redmi Note series smartphones are powerful devices, but even they aren’t immune to software failures, system debris accumulation, or loss of account access. In situations where the gadget starts to work incorrectly, freezes, or simply requires transfer to a new owner, the only effective solution is a complete return to the original state. This procedure, known as Hard Reset, removes all user information and restores the software to the “out of the box” state.
The process of resetting memory can seem difficult for an untrained user, especially if the touch screen does not respond to touch. However, with the right sequence of actions and button combinations, you can reanimate the device in a few minutes. It is important to understand that there are several methods for performing this operation, and the choice of the specific method depends on the current performance of the MIUI or HyperOS interface.
Before you take action, you need to recognize the irreversibility of the process, and all your photos, contacts, messages and installed applications will be permanently deleted. So it's critical to back up your data in the cloud or on your computer in advance. In this article, we'll go through all the details of the procedure so you can do it safely and efficiently.
Preparation of the device for complete reset
Start with careful preparation, as hasty actions can lead to the loss of important information. The first step is to create a full backup. Xiaomi smartphones have a powerful tool to save not only contacts and messages, but also desktop layout, call history and application settings. It is recommended to use local backup, followed by transferring the file to a PC or external drive.
Special attention should be paid to the Google account and Mi Account. Android security system called FRP (Factory Reset Protection) locks the device after a reset, if you do not enter the account information that was activated on it earlier. If you forget the password, it will be extremely difficult to unlock the phone, so before starting the procedure, it is better to log out of all accounts through the settings menu.
☑️ Checklist before reset
It is also worth checking the battery level. The system partition formatting process requires stable power. If the phone turns off at the time of writing system files, it can damage the bootloader and turn the smartphone into a “brick”. The optimal charge level is considered above 50-60%, which guarantees the completion of operations even in the case of small power surges.
Method 1: Reset via MIUI and HyperOS settings
The easiest and most secure method is available if the phone interface is functioning properly and you can get into the menu, which is preferable for users who want to clean the device before selling or simply get rid of accumulated errors in the system without using complex key combinations.
First, you need to open the main menu and find the Settings icon. Depending on the shell version, the path may vary slightly, but the logic remains the same. You need to find the section that is responsible for general information about the system. In newer versions of HyperOS, it is often called About Phone, and in older MIUIs it is called Advanced Settings or Settings Reset immediately.
- 📱 Open Settings and scroll down to the "About Phone" item».
- 🗑️ Find and click on Reset option (or “Erase all data” option»).
- 🔒 The system will request proof of identity: enter a pattern lock, PIN-finger-print.
- ✅ Click the button “Reset Settings” or “Erase all data” and wait for the reboot.
Once confirmed, the system will alert you that all data will be deleted. This is the last time you can stop. If you're confident in your actions, confirm the operation. The phone will restart, and the cleanup process will begin, which can take 5 to 15 minutes depending on the storage capacity and the speed of the drive.
What to do if the menu does not open?
Method 2: Hard Reset with Recovery Mode
If the phone doesn’t turn on, freezes on the logo or the touch screen doesn’t respond, the only option is to use Recovery Mode Recovery Mode, which works at the low-level software level and allows you to reset even when the operating system is broken.
The majority of Redmi Note models (e.g. Note 9, Note 10, Note 12) use a combination of a power button and a volume button, and it is important to perform the actions quickly and accurately, since the login timer is limited to a few seconds.
Instructions for entry:
- Turn off your smartphone completely.
- Press the Volume Up (+) button and, without letting it go, press the Power button.
- Hold both buttons until the Mi or Redmi logo appears.
- Once the logo appears, release the power button, but continue to hold the volume button until the Recovery menu appears.
In the Recovery menu, you can control the volume buttons (up/down for moving) and the power button (to select). You need to select Wipe Data, then Wipe All Data. After that, the system will require confirmation, you usually need to select Confirm. After the process, select Reboot to restart.
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Control in Recovery: In Recovery mode, the touchscreen does not work. Use volume buttons to navigate the menu, and the on button to confirm the selection (analogue of the Enter button).
Table: Features of reset on different models of Redmi Note
While the software is similar across Xiaomi devices, the physical features and nuances of the firmware may vary depending on the year of release and series, and below is a comparison table that helps identify the features of the procedure for popular models.
| Model of the device | Button combination | Recovery menu type | Features |
|---|---|---|---|
| Redmi Note 8 / 9 | Volume + + Nutrition | Official MIUI Recovery | Mi Account confirmation required after reset |
| Redmi Note 10 Pro | Volume + + Nutrition | MIUI Recovery | Long button retention (10-15 seconds) |
| Redmi Note 12 / 13 | Volume + + Nutrition | HyperOS / MIUI Recovery | Accelerated formatting |
| Redmi Note 5 / 6 | Volume + + Nutrition | Old MIUI Recovery | You may need to connect to a PC to activate |
It is worth noting that on global firmware versions (Global ROM), the process is standard, whereas on Chinese versions (CN ROM), the recovery menu interface can be fully or partially in Chinese, in which case you should focus on the icons and button layout, since the menu structure remains identical.
Fixing the problem: FRP lock and Google account
One of the most common problems after a reset is FRP (Factory Reset Protection) blocking, which is a theft protection mechanism built into Android. If you drop your phone over Recovery, bypassing the standard menu, the system regards this as a potentially dangerous action and requires you to enter a password from a Google account that was synced to the device previously.
⚠️ Attention: If you forget your Google account password, it will be almost impossible to restore access to your phone without contacting the service center with purchase documents. FRP is a violation of the terms of use of Google services.
Users also often experience Mi Account locking, and if Find Device has been activated, the phone will require a password from Mi Account to be entered after the reset. This is to prevent the stolen phone from being reflashed and used. Make sure you remember the access data before you start the procedure.
In some cases, if the phone was purchased from hand and the previous owner did not untie the device from his account, you may encounter an activation screen belonging to a stranger, in which case the only way to legally unlock the device is by contacting the previous owner or providing a purchase check at an authorized center.
What to do after resetting: the initial setting
Once you've successfully completed the formatting and reboot process, you'll see a greeting screen, the phone will look like you just pulled it out of the box in the store, and the initial setup phase begins, which requires attention.
The system will suggest you select a language, connect to the Wi-Fi network and check for updates. It is strongly recommended that you install available security updates immediately, as the firmware may contain vulnerabilities, then sign in to your Google account, enter the account that was the main one before the reset, if you do not want to encounter FRP.
At the security setting stage, the system will suggest setting up face unlock or fingerprint. Don't miss this step, as it provides basic protection for your data. It will also prompt you to restore data from the backup. If you created a backup before reset, select the recovery option, and the phone will download your contacts, call history and installed app list.
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After resetting, the phone can heat up and consume the battery faster in the first 1-2 hours, which is normal: the system indexes files and adjusts the background processes.
The final step is to customize Xiaomi services, and you may be asked to enable the Mi Cloud cloud, the theme, and other branded features, and you can agree to everything or reject the offers by manually configuring them later through the Settings menu.
Frequent errors and ways to fix them
During the reset process, users often make mistakes that result in a phone getting stuck or endless restart (bootloop).One common problem is interruption of the process. If you see the Mi logo or download animations for more than 15-20 minutes, there may have been a glitch in the system file record.
In this situation, reset via Recovery. If this does not work, you may need to flash the device through the computer using the Mi Flash Tool utility. However, this is a more complex procedure, requiring drivers and official firmware.
⚠️ Warning: Don't try to reset the phone if it's connected to a third-party charger with unstable voltage.A surge in current during formatting could damage the power controller.
Another mistake is to ignore the amount of free memory: to properly work after reset, you need to have at least 1-2 GB of free internal memory. If the memory was overcrowded before reset, the system may not correctly complete the cleaning process.