How to Reset Xiaomi Vacuum Mop Robot Vacuum to Factory Settings: The Complete Guide

Xiaomi’s Vacuum Mop series of vacuum cleaners (including the S5/S6/S7/S10 models and modifications) may require complete factory reset over time, which helps to eliminate software failures, mapping errors, connectivity problems to the Mi Home or sensors. However, the procedure has nuances: an incorrect reset can lead to loss of binding to the account or the need to reconfigure cleaning areas.

This article provides step-by-step instructions for hardware and software resets, comparisons of methods for different generations of vacuum cleaners, and solutions to typical post-setting problems. Particular attention is paid to models with a hybrid cleaning system (vacuum cleaner + mop), where the reset affects additional modules.

If your Xiaomi Vacuum Mop is a bug — for example, it doesn’t save a map of the premises, loses connection with the application or reboots cyclically — resetting to factory settings is often the only solution. But before you start the procedure, it is important to understand whether you need a soft reset (stores some data) or a full one (erases everything, including account binding).

When you need to reset Xiaomi Vacuum Mop to factory settings

Resetting is not a panacea, but it is necessary in several critical cases:

• 🔄 Software glitches: vacuum cleaner hovers on Mi logo, does not respond to buttons or commands from Mi Home app.
• 🗺️ Card problems: the device does not remember the plan of the room, incorrectly defines the zone or constantly “lost".
• 🔌 Connection errors: you can’t add a vacuum cleaner to the application, resets communication with Wi-Fi or Xiaomi servers.
• 🔧 Preparation for sale: to delete all personal data (cleaning history, account binding, saved cards).
• 🛠️ After an unsuccessful update: if the firmware "flyed off" or the device began to work unstable.

Not all problems are solved by resetting, for example, if the vacuum cleaner does not charge or makes uncharacteristic sounds when driving, the cause is more likely to be a hardware malfunction (wearing brushes, breaking the engine or battery), in which case the reset will only take time.

Important! On Xiaomi Vacuum Mop 2 Pro and later, the reset also resets the settings for floor washing modes (water intensity, coating types) and will have to be reset.

Preparation for resetting: what to do in advance

Before resetting your settings, follow the mandatory steps to avoid losing important data:

1. In the Mi Home app, take screenshots of cleaning plans or export them (if the feature is supported by your model).
2. Record the settings of the zones. Record the parameters of the no-go zones, virtual walls and cleaning schedules, and after resetting, they will have to be restored manually.
3. Check the battery power. Make sure it's at least 30 percent, and that's going to prevent interruption.
4. Disconnect from Wi-Fi. In some cases, the reset goes faster if the vacuum cleaner doesn't try to sync with the cloud.

If you are resetting your device before selling, be sure to remove it from your Mi Home account:

1. Open the Mi Home app.
2. Go to the section with your vacuum cleaner.
3. Press. ⋮ → Settings of the device → Remove the device.

After deleting the account, the vacuum cleaner will automatically break communication with Xiaomi servers, but local settings (for example, the interface language) will remain until the complete reset.

Method 1: Software reset via Mi Home

The safest way is to use the official app, which is suitable for most Xiaomi Vacuum Mop models, except for the trimmed versions for some regions (for example, Mi Robot Vacuum-Mop Essential).

Instructions:

1. Connect the vacuum cleaner to the Mi Home app (if not already added).
2. Go to the device management section.
3. Press. ⋮ → Settings → General. → Resetting settings (or Restoring factory settings).
4. Confirm the action in the pop-up window.

It takes 2-5 minutes, the vacuum cleaner will reboot, and all settings (except firmware) will be erased, and then it can be added back to the application as a new device.

Limitations of the method:

• ❌ It does not work if the vacuum cleaner does not connect to the Mi Home.
• ❌ Does not reset the account binding on cloud-based models (e.g. Vacuum Mop 2 Pro).
• ❌ It doesn’t help when you hang on the Mi logo.

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If there is no reset button in Mi Home, try updating the app to the latest version or use the hardware method.

Method 2: Hardware resetting with buttons

This method works on all Xiaomi Vacuum Mop models, including those that do not respond to the app. To reset, you will need a paper clip or toothpick (to press the hidden Reset button).

Step-by-step:

1. Turn off the vacuum cleaner (press the power button for 3-5 seconds until the indicator goes out).
2. Turn the device over and find the Reset button (usually located next to the Wi-Fi button or under the battery cover).
3. Press and hold Reset with a paper clip for 10-15 seconds until you hear a beep or flash the indicator.
4. Release the button and wait for the reboot (can take up to 2-3 minutes).

On the Vacuum Mop 2 Ultra and P10/P20 models, the Reset button can be hidden under a rubber plug – tuck it carefully so as not to damage it.

Signs of successful discharge:

• 🔄 The vacuum cleaner emits a characteristic sound (reminiscent of an on signal).
• 💡 The indicator flashes orange or white (depending on the model).
• 📱 In the Mi Home app, the device appears as new (requires re-binding).

Features of reset for different models Xiaomi Vacuum Mop

The discharge procedure may vary depending on the generation of the vacuum cleaner, and the table below shows the key differences:

On models with a laser rangefinder (LDS) after reset, it may be necessary to recalibrate the sensor.

1. Place the vacuum cleaner on a flat surface.
2. Turn it on and wait until the laser module starts to rotate.
3. Wait 1-2 minutes – the device will complete the calibration.

Attention! On Vacuum Mop 2 Ultra, the reset will reset the automatic water change settings in the database, and you'll have to reset them through the app.

What to do after resetting: recovery and adjustment

Once you've reset the settings, the vacuum cleaner will return to the box-like state.

• 📱 Add the device to Mi Home: Click + → Addition of a device → Robot vacuum cleaners. Select a model from the list. Follow the instructions (you may need to enter a Wi-Fi password).
• 🗺️ Create a new map of the room: Start cleaning in Map mode. Wait for the vacuum cleaner to go around all the rooms.

Set up zones and schedules

1. Describe the forbidden areas and virtual walls.
2. Set a schedule for automatic cleaning.

3.After discharge, the vacuum cleaner does not build a map

• 🔹 Make sure there is enough lighting in the room (laser sensor doesn’t work well in the dark).
• 🔹 Check the lens's cleanliness. LDS (wipe it with a soft napkin).
• 🔹 Reset the settings again and recalibrate the calibration.