Why Xiaomi is blocking the device and what to do
The forgotten password on Xiaomiβs smartphone is a problem that thousands of users face every day. Unlike iPhones or Samsungs, Redmi, POCO or Mi phones have a unique security system tied to their Mi Account, which means that even after resetting through Recovery, the device can remain locked if you donβt know the nuances.
The main reasons for blocking are: incorrectly entering the pattern lock / password more than 5 times, activating the Find My Device function or manually blocking through Mi Cloud. The manufacturer claims that such measures protect user data from theft, but in practice this often leads to a complete loss of access to the device without the possibility of recovery through standard methods. In this article, we will discuss all working methods of unlocking - from official to technical, including bypassing FRP-block (Factory Reset Protection).
Important: The methods differ depending on the version of MIUI (12-14), the phone model (for example, Redmi Note 10 vs Xiaomi 13T) and the presence of a tied Mi Account. If you bought the phone from hand, the chances of a successful reset without the original account are minimal - you will need to contact the service center.
Method 1: Unlocking with Mi Account (official method)
The most reliable and recommended way Xiaomi uses is to use a tied Mi Account, which works if:
- π± The phone is connected to the Internet (Wi-Fi or mobile network).
- π You remember the username/password from your Mi Account (or you can restore it through your Mi Account). email/SMS).
- π Find My Device was activated before being blocked.
Instructions:
- On the locked screen, tap Forgot password? (or Forgot password? on English firmware).
- Select Log in to Mi Account and enter data from the linked account.
- Confirm unlocking via SMS or email (if two-factor authentication is enabled).
- Create a new password or pattern lock.
β οΈ Warning: If the phone was bought by hand and the previous owner didn't untie his Mi Account, this method won't work. FRP-blocking (see Method 4).
π‘
If you donβt remember the Mi Account password, try to restore it through account.xiaomi.com. Use a backup email or phone number linked to your account.
Method 2: Recovery Mode (without data loss)
If the Mi Account is not tied or you donβt remember the data from it, you can try resetting the password through Recovery Mode.This method is suitable for most Xiaomi models (except for the new flagships with MIUI 14 and Snapdragon 8 Gen 2 chip, where authorization is required).
Step-by-step:
- Turn off the phone with a long press of the power button.
- Press the combination of Loudness up + Power and hold for 10-15 seconds until the Mi logo appears.
- From the Recovery menu, select the language (usually English by default).
- Go to Wipe Data β Wipe All Data (on some models, the path may be different: Wipe & Reset β Erase All Data).
- Confirm the action and wait for the process to be completed (5-10 minutes).
- Choose Reboot. β Reboot to System.
β οΈ Attention: On phones with MIUI 13/14 After the reset, you may have a request for data entry Mi Account, which was previously linked. FRP-blocking - its circumvention is described in the method 4.
Turn off the phone.
Clutch Loudness up + Nutrition
Wait for the Recovery Menu to arrive
Select Wipe Data β Wipe All Data
Confirm discharge
Reset the device-->
| Xiaomi model | Combination for entering Recovery | Does it support a reset without a Mi Account? |
|---|---|---|
| Redmi Note 8/9/10 | Volume up + Nutrition | Yes (up to MIUI 12.5) |
| POCO X3/X4 | Volume up + Nutrition | No (Mi Account required) |
| Xiaomi 11/12/13 | Volume up + Nutrition | No (FRP-lockdown) |
| Redmi 7A/8A | Volume up + Nutrition | Yes (any version of MIUI) |
Method 3: Unlocking via Fastboot (for advanced users)
If Recovery Mode didnβt help or the phone requests Mi Account after reset, you can try unlocking it via Fastboot.This method requires a computer with ADB/Fastboot drivers installed and a bootloader unlocked.
β οΈ Attention: Fastboot missteps can turn your phone into a brick.If you're unsure of your skills, you'd better contact a service center.
Instructions:
- Install Platform Tools (ADB/Fastboot) on PC.
- Turn off the phone and press Volume Down + Power to log into Fastboot Mode.
- Connect your phone to your PC through USB-cable.
- Open the command prompt (cmd) in the folder with the platform-tools and type:
fastboot oem clean_frpIf the team doesnβt work, try:
fastboot erase frpAfter successful execution, restart the phone with the command:
fastboot rebootIf the bootloader is locked, you will need to unlock it through the official Mi Unlock Tool.
- π Wait 7-15 days after tying your Mi Account to your phone (Xiaomi rule for new devices).
- π» Install Mi Unlock Tool and follow the instructions.
Recovery|Mi Account|Fastboot|Treated to service |Nothing tried-->
Method 4: Bypass FRP-Factory Reset Protection (Factory Reset Protection)
FRP-blocking (Factory Reset Protection) is a security mechanism that is activated after resetting on phones with MIUI 12.5+. If the device was tied to Mi Account, after Wipe Data, it will require you to enter the data of this account, and you can get around it in several ways:
Method 1: Emergency Call (for MIUI 12β13)
- On the lock screen, tap Emergency Call.
- Dial ##4636## and the test menu will open.
- Go to Usage Statistics and select Settings.
- Turn off Find My Device and Mi Account.
- Reboot the phone.
Method 2: With the help of OTG-cable and file manager
It will. OTG-cable FRP_Bypass.apk (You can download it on specialized forums, for example, 4PDA).
- Connect the flash drive to the phone via OTG.
- From the Recovery menu, select Mount β Enable OTG.
- Install. FRP_Bypass.apk via file manager.
- Follow the application's instructions to bypass FRP.
β οΈ Attention: Files for bypassing FRP They may contain malicious code, download them only from trusted sources (e.g, XDA Developers or 4PDA).
What to do if FRP-Circumvention?
Method 5: Contact Xiaomi Service Center
If all of these methods did not work, the last option is to contact the official service center Xiaomi.
- π The phone was bought with hands and the previous owner did not untie the Mi Account.
- π± The device emits an error "This device is locked" after resetting.
- π§ You are not sure about your technical skills and are afraid of damaging your phone.
What will be required to unlock:
- π Check or warranty card (if the phone is guaranteed).
- π Passport (to confirm possession).
- π³ Payment for the service (cost varies from 1000 to 5 000 rubles depending on the model).
The average unlock time in the service is 1-3 days, and in some cases, it may be necessary to send the phone to a central service center (for example, if the model is rare or a replacement board is required).
π‘
Officially unlocking the service is the only legal way to bypass the binding of the Mi Account without the risk of damaging the phone.
Frequent Mistakes and How to Avoid Them
When trying to reset a password on Xiaomi, users often make critical errors that can lead to complete data loss or βbrickingβ of the device.
Error 1: Recovery reset without backup
Many people forget that Wipe Data deletes all data, including photos, contacts and messages. If the phone was not synced with Mi Cloud or Google Account, it will be impossible to restore information.
Mistake 2: Using unofficial firmware
Trying to flash your phone through Fastboot or EDL using custom firmware (for example, LineageOS) without unlocking the bootloader will lead to an βAnti-Rollbackβ error and break the device.
Mistake 3: Interrupting the discharge process
If you take out the battery or force the phone to turn off during Wipe Data or firmware, it can damage the system files, which will result in the phone no longer turning on or getting stuck on the Mi logo.
β οΈ Note: On Xiaomi phones with MediaTek processors (e.g. Redmi) 9A, POCO C31) Resetting via Fastboot can lead to loss IMEI. It can be restored only with the help of an engineering menu or service utilities.