How to Reset the Xiaomi Vacuum Mop Robot Vacuum Cleaner: All Ways + Problem Solving

Xiaomi Vacuum Mop robot vacuum cleaner (including 1C, 2 Lite, Pro and Essential models) requires factory resets in several cases: before sale, in case of critical software failures or if the device stops synchronizing correctly with the Mi Home application. However, an improper reset can lead to loss of room maps, sensor calibration errors or even locking the device. In this article, all current reset methods (via the application, physical buttons and alternative methods), as well as instructions for restorating after the procedure.

It is important to understand that resetting does not solve hardware problems (such as brush wear or battery failure), but eliminates software conflicts. If the vacuum cleaner behaves inadequately after the reset, check the firmware version in Mi Home and update it before reconfiguring. Also note that models with a LiDAR sensor (such as Xiaomi Vacuum Mop 2 Pro) may require additional calibration after reset.

When you need to reset Xiaomi Vacuum Mop: 5 clear signs

Don't rush to reset the device when you first fail, here are the situations where the procedure is really necessary:

• 🔄 The vacuum cleaner does not connect to Wi-Fi despite the correct password, or permanently loses contact with the application.
• 🗺️ The device does not save maps of the premises or builds them with distortions (for example, walls "float").
• ⚙️ Mi Home displays an error called “Device offline”, although the vacuum cleaner is on and charged.
• 🔋 After updating the firmware vacuum cleaner does not respond to commands or works in jerks.
• 🏷️ You transfer the device to the new owner and want to delete all data (including cleaning history).

If the problem doesn’t make it to this list, try restarting the vacuum cleaner first (hold the power button for 10 seconds) or updating the firmware through Mi Home. Resetting is a last resort, as after it you will have to reconfigure the cleaning areas, schedule and suction options.

⚠️ Note: On Xiaomi Vacuum Mop models 1T and a newer reset over a button RESET (If you have one, it erases all LiDAR data, including sensor calibration, and after the procedure, the vacuum cleaner may temporarily lose its orientation in space.

Method 1: Reset via Mi Home (without losing cards)

The safest method is to reset through the official app, which saves room maps (if they are synced to the cloud), but removes personal settings, and is suitable for all models except the Xiaomi Vacuum Mop Essential (it has simplified software).

Instructions:

1. Open Mi Home and select your vacuum cleaner.
2. Go to Settings → General → Reset settings.
3. Confirm the action by entering the password from the Xiaomi account (if two-factor authentication is enabled).
4. Wait for the process to be completed (the vacuum cleaner will sound and restart).

After discharge:

• 🔗 The vacuum cleaner will automatically unplug the account.
• 📱 The next connection will require you to re-select a region (for example, Russia or China).
• ⚡ Possible loss of individual suction settings and schedules.

Make sure the vacuum cleaner is connected to Wi-Fi

Battery charge > 20%

Update the Mi Home app to the latest version

Save screenshots of current settings (cleaning areas, schedule)

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If the Mi Home does not have a "Reset" option, your model only supports hardware reset (see next section), and this method does not work if the vacuum cleaner is offline for more than 30 days, in which case you will need a physical button.

Method 2: Hardware button reset (for all models)

The physical reset is performed through a combination of buttons on the vacuum cleaner body.The method is suitable for all versions of Xiaomi Vacuum Mop, including 1C, 2 Pro and Essential, but requires care - improper pressing can lead to locking the loader (rarely, but happens on firmware older than 2022).

Step-by-step:

1. Turn off the vacuum cleaner (hold the power button for 3 seconds).
2. Find the RESET button (usually located next to the power button or under the battery cover) and some models use the Power + Home combination instead.
3. Hold the RESET (or Food + Home) for 10-15 seconds until the white light light lights up.
4. Release the buttons and wait for the beep (squeak or voice message in Chinese).

⚠️ Note: On models with LiDAR (laser sensor), after the hardware reset, you may need to recalibrate. To do this, place the vacuum cleaner on a flat surface and hold the Power button for 5 seconds - the device will begin to rotate, scanning the surroundings.

Method 3: Reset via Mi Home Lite (alternative software)

If the standard Mi Home app doesn’t see the vacuum cleaner or gives an error, you can use Mi Home Lite, a simplified version for older devices, which is relevant for Xiaomi Vacuum Mop 2019-2021 models that do not support new firmware versions.

How to reset:

1. Install Mi Home Lite from APKCombo (officially removed from Google Play).
2. Sign in under the same Xiaomi account that the vacuum cleaner is attached to.
3. Go to the Device Profile → Further → Reset.
4. Confirm the action and wait for the vacuum cleaner to restart (can take up to 2 minutes).

Advantages of the method:

• 🔧 Works on devices with outdated firmware (until 2022).
• 🌐 Supports binding to servers in China, Europe or Russia (selected when you first connect).

Disadvantages:

• ⚠️ There is no guarantee of saving room maps (depending on the version of the vacuum cleaner software).
• 📱 Mi Home Lite app not updated from 2023 – bugs are possible.

Through the Mi Home app

Through physical buttons

Through Mi Home Lite

Never dropped it.

Another way.-->

What to do after resetting: setting up from scratch

After a successful discharge, the Xiaomi Vacuum Mop vacuum cleaner will return to factory parameters.

1. Link the device to the account: 📱 Open Mi Home, click Add Device. Select Robot Vacuum. → Xiaomi Vacuum Mop. Hold the power button on the vacuum cleaner for 3 seconds until you hear the beep.
2. Set up Wi-Fi: 🔗 The vacuum cleaner will create its own network Xiaomi_Vacuum_XXXX. Connect from your phone and return to Mi Home to select your home network.

Update firmware

• ⚡ Go to the Device Settings → Update of the PO.
• If a new version is available, install it before you set up the maps.

⚠️ Note: On Xiaomi Vacuum Mop models 1C firmware 3.5.8_0036 And then you can drop the zoning function down after the reset, and the solution is to update the firmware through Mi Home to the latest version.

Reset without access to Mi Home (if you forget your Xiaomi account)

If the vacuum cleaner is tied to a Xiaomi account that you can't restore, a standard reset won't help - the device will remain locked.

Option 1: Contact Xiaomi Support

• 📧 Write to the support service through the official website, specifying:
• ⏳ Waiting for a response – from 3 to 7 days.

Option 2: Software reset via ADB (for advanced users)

This method requires root rights on an Android device and only works for firmware vacuum cleaners until 2022.

1. Connect the phone to the same Wi-Fi network as the vacuum cleaner.


2. Install ADB and execute the command:




adb connect [IP- vacuum cleaner address]




Enter:




adb shell miio raw "reset_factory"




4. Reset the vacuum cleaner.

IP-The vacuum cleaner address can be found through the router (Connected Devices section), a risky method - if the vacuum cleaner is mistaken, it can completely block the vacuum cleaner.

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If the vacuum cleaner is locked at the Xiaomi account level, the only legal way to unlock it is to seek support with proof of purchase.

FAQ: Frequent questions about resetting Xiaomi Vacuum Mop