Resetting the vacuum cleaner Xiaomi to factory settings: full instructions with photos and videos

Resetting Xiaomi’s robot vacuum cleaner to factory settings is a procedure that can be required in a variety of situations, from selling the device to fixing software failures. Many users face the need to completely reset the settings, but do not know how to do it correctly so as not to damage the gadget. In this article, we will discuss all available reset methods for Mi Robot Vacuum, Mi Robot Vacuum-Mop, Dreame and other brand lines, including current versions of 2026.

Despite the apparent simplicity, the process has nuances: some models require confirmation through the Mi Home app, others require combinations of buttons on the case. If the vacuum cleaner is locked or does not respond to commands, you will have to use hidden engineering modes. We will describe each method in detail, specify possible errors and give recommendations on how to avoid typical problems. For example, did you know that after a reset, some functions (such as zoning spaces) may require reconfiguration of the map? Or that for models with a LiDAR scanner, the procedure is different from budget versions with infrared sensors?

If you are planning to sell the vacuum cleaner, transfer it to a new owner or just want to return the clean firmware without any trace of previous settings, this is the guide for you. We will also tell you how to save important data (for example, cleaning history) before resetting and what to do if the device does not connect to Wi-Fi after the procedure.

When do I need to reset the Xiaomi vacuum cleaner to factory settings?

A complete reset is not a universal solution to all problems, but in some cases it is really necessary. Here are the most common situations where users resort to this procedure:

• 🔄 Selling or transferring a device: The new owner must not have access to your cleaning history, layouts, or Mi Account account.
• 🐞 Software failures: If the vacuum cleaner is constantly "hanging", does not respond to commands from the application or emits errors like Error 10 (a problem with sensors), resetting can help.
• 🔒 If you forget your Mi Account password or your device is tied to someone else’s profile (for example, after buying a used one), resetting is the only way to reconfigure the vacuum cleaner.
• 📡 Connection problems: Some models, after updating the firmware, stop seeing Wi-Fi or permanently disconnect from the network.
• 🔋 Inappropriate behavior: Does the robot move randomly, ignores virtual walls, or doesn't return to base.

However, before resetting, it is worth trying more gentle methods:

1. Reboot the vacuum cleaner (hold the power button for 10 seconds).
2. Update the firmware through the Mi Home app.
3. Reset the network settings in the device menu.

Important: Once discharged, the vacuum cleaner will lose all stored room maps, cleaning schedules and individual settings (such as suction strength or floor wash sequences), and can only be restored manually!

Method 1: Reset via Mi Home (the easiest method)

If the vacuum cleaner is connected to your Mi Home account and responds to commands, it is the fastest and safest option, and it is suitable for most models, including the Xiaomi Mi Robot Vacuum-Mop 2 Pro, Dreame D9 and others with cloud management support.

Step instructions:

1. Open the Mi Home app and select your vacuum cleaner from the device list.
2. Go to Settings → General → Reset to factory (or Factory Reset in English version).
3. Confirm the action by entering the password from the Mi Account (if necessary).
4. Wait until the process is complete (usually takes 1-2 minutes), the vacuum cleaner will restart and emit an audible signal.

Once reset, the device will automatically unplug your account. To reconnect it, click Add Device to Mi Home and follow the instructions.

Make sure the vacuum cleaner is connected to Wi-Fi

Battery charge of at least 20%

Close all background apps on your phone

Remember or photograph the current settings-->

⚠️ Note: If the vacuum cleaner is tied to the previous owner’s account (for example, after buying a used one), this method will not work.

Method 2: Hardware reset buttons on the body

If you don't have access to the Mi Home app (for example, you forgot your password or the vacuum cleaner doesn't connect to the network), you can reset directly on the device. The method works for all models, but the button combinations may differ.

The general scheme for most Xiaomi vacuum cleaners:

1. Turn off the vacuum cleaner by holding the power button for 3 seconds.
2. Press the power and home buttons at the same time (or power + Spot Cleaning for older models).
3. Hold them for 10-15 seconds until you hear a beep (usually two short beeps).
4. Release the buttons and wait for the reboot (the indicator flashes white or blue).

For models with touch buttons (e.g. Mi Robot Vacuum-Mop P):

1. Press and hold the touch button Power.
2. After 5 seconds, add a second button (usually Home or Settings).
3. Hold both until the vacuum cleaner makes a reset sound.

What to do if the buttons do not respond?

If the vacuum cleaner does not emit sound signals after holding the buttons, try:

• 🔋 Connect the device to charging and repeat the procedure.
• 🧹 Clean the buttons from dust (sometimes contacts stick).
• 🔌 Remove and insert the battery (for models with removable battery).

Method 3: Reset via the Engineering Menu (for advanced users)

Some Xiaomi models (such as the Mi Robot Vacuum-Mop 2 Pro or the Dreame Z10 Pro) have a hidden engineering menu that allows you to reset without buttons. This method is useful if the physical keys do not work or the device is locked at the firmware level.

How to open the engineering menu:

1. Connect the vacuum cleaner to the charging station.
2. Press and hold the Power button for 5 seconds, then quickly press it 3 more times (with an interval of 1 second).
3. The vacuum cleaner will beep and go into diagnostic mode, and some models will have a red light.
4. Now click the reset combination: Home button → 2 times Power → hold Spot Cleaning for 5 seconds

After a successful discharge, the vacuum cleaner will reboot and return to factory settings, which does not work on all models, but often helps in cases where standard methods do not work.

⚠️ Attention: Incorrect actions in the engineering menu can lead to a break in the firmware. If you are not sure about the combinations of buttons, you should contact the service center. For example, on some Dreame vacuum cleaners, erroneous command input can block the laser sensor.

💡

Before using the engineering menu, write down the vacuum cleaner serial number (located on the bottom or in the documentation) that may be required to unlock the device through Xiaomi support.

What to do after resetting: setting up the vacuum cleaner from scratch

Once you get back to the factory settings, the vacuum cleaner will be clean, without any account, room map, or settings, and you'll need to re-set all the features again.

• 📱 Connect to Mi Home: Open the Mi Home app and click Add Device (+). Select the Vacuum Cleaner category and follow the instructions on the screen. Make sure the vacuum cleaner emits the connection sound (usually DD).

Wi-Fi settings:

The vacuum cleaner will create its own access point (the name will be in the format) Xiaomi_Vacuum_XXXX). Connect to it from your phone and return to Mi Home to select your home network.

Creation of a room map:

Run the first cleaning in Full Clean mode. The vacuum cleaner will create a new map, which can then be edited (add virtual walls, cleaning areas, etc.).

If the vacuum cleaner does not connect to Wi-Fi after reset:

• 🔄 Reboot the router.
• 📶 Check if your network supports 2.4 GHz (Xiaomi vacuum cleaners do not work with 5 GHz).
• 🔑 Make sure that the network name does not contain Cyrillic symbols or spaces.

Recovery of stored data:

Unfortunately, after resetting, you can't return old room maps or cleaning history.

• 📁 Save screenshots of maps from Mi Home before reset (for manually replaying zones).
• ⏰ Reconfigure the cleaning schedule manually.
• 🔧 Download backup of settings (if you have previously done a backup through Settings) → General. → Backup).