How to unlock Mi Account on Xiaomi Redmi, if you forgot the password: all the ways of 2026

The forgotten Mi Account password on Xiaomi Redmi is a problem that thousands of users face every day, and the situation is complicated by the fact that without access to the account, you will not be able to use key functions: data synchronization, branded services (such as Mi Cloud), and in some cases even unlock the device itself after resetting. Unlike a Google account, where password recovery takes a couple of minutes, the Mi Account is tied to the device’s hardware identifier, which makes it more difficult to reset.

In this article, we will discuss all relevant 2026 year unlocking methods - from official (through Xiaomi support and restoration to the official system) email/phone to alternatives (bypassing the Fastboot, using third-party tools). 12 Pro+ vs Redmi 10A), And the risks that come with informal methods, and if you're afraid of losing data, at the end of this article, there's a section on backup before reset.

1. Official Recovery of Mi Account Password

The safest and most recommended way is to use the standard Xiaomi recovery procedure, which works if you have access to a linked email or phone number, and if your account has not been blocked for suspicious activity.

Go to account.xiaomi.com/pass/forgetPassword and the system will prompt you to enter one of the options.

• 📧 Email – if the account is linked to mail (eg, Gmail or Mail.ru), it will receive a letter with a link to reset.
• 📱 Phone number — SMS The confirmation code will be sent to the associated number (make sure that the SIM-card).
• 🔑 Backup email – if the main email is not available, you can use a backup email (if it was specified during registration).

Once you enter a code or click on a link from the email, you will be prompted to create a new password. Importantly, the new password must contain at least 8 characters, including upper and lower case letters, numbers and special signs (for example! or #). If the system gives an error "This account is blocked", then suspicious activity has been recorded (for example, multiple attempts to enter a password).

⚠️ Note: If you use Redmi with firmware MIUI Global, and the account was registered in the region of China (for example, through the mi.com/cn), Restoration through an international site may not work, in which case, try switching the language of the site to Chinese or contact the regional office support.

2. Unlock through Xiaomi support (if recovery doesn't work)

If a standard password reset doesn’t help (e.g., no email/phone access or an account is blocked), the next step is to call Xiaomi’s official support, a method that is suitable for users who can prove ownership of the device (e.g., provide a check or a box with an IMEI).

Instructions for handling:

1. Go to the support page: mi.com/global/support.
2. Select the "Mi Account" section" → "Unlock Account".
3. Fill out the form by specifying: 📱 Device model (e.g. Redmi Note 11 Pro) 5G). 🔢 IMEI (You can find it on the box or type *#06# on the phone keyboard). 📄 Proof of purchase (check, warranty card, photo of the box with serial number).

Describe the problem: indicate that you have forgotten your password and can not restore it in the standard way.

The timeframe for reviewing the request is 3 to 7 business days, if the data is correct, you will be sent an unlock instruction or reset your account remotely. Importantly, Xiaomi support may be refused if the device was purchased informally (for example, brought from China without global firmware).

3. Resetting the Mi Account password via Fastboot (for advanced users)

If the official methods did not work, and the device is locked (for example, after resetting the settings, the inscription “This device is locked”), you can try to unlock the Mi Account through Fastboot mode, USB-Cable and basic knowledge of working with the command line.

Step-by-step:

Turn off the phone.|Hold the power button. + Volume down for entrance to Fastboot|Connect your phone to your PC through USB|Download Mi Unlock Tool (Official Tool from Xiaomi)-->

1. Download and install Mi Unlock Tool on your computer.
2. Launch the program and log in to your Mi Account (yes, even if you forgot your account password on your phone, you’ll need another Xiaomi account to log in to the tool).
3. Connect your phone in Fastboot mode (the device should have the word “Fastboot” on the screen with the image of a hare in a hat).
4. In Mi Unlock Tool, click Unlock and follow the instructions. The program will send a request to the Xiaomi server, and if the device has not been unlocked before, the lock will be removed after 72-168 hours.

💡

Before using any third-party tools, back up your data via ADB (if the phone is on).

adb backup -apk -obb -shared -all -f backup.ab

5. Unlock through EDL-regime (extreme case)

EDL (Emergency Download Mode) is an emergency firmware mode that allows you to reflash your phone even if it is locked, a method used by service centers and requires special equipment (Qualcomm HS-USB QDLoader 9008) and firmware for your Redmi model.

Step-by-step (for experienced users only!):

1. Download the firmware for your model from the Xiaomi Firmware Updater website (choose the Fastboot version).
2. Install Qualcomm drivers and Mi Flash Tool.
3. Transfer the phone to EDL-Mode: Turn off the device. Press Volume up. + Loud down and plug in. USB-cable to PC. Qualcomm should appear in the Device Manager HS-USB QDLoader 9008.

Mi Flash Tool

"Flash"

Once the firmware is in place, the phone will be unlocked, but all data will be erased, a method that works on 90% of Redmi models, except for devices with a Mediatek processor (such as the Redmi 10A or Redmi 9C) that require other software (such as the SP Flash Tool).

⚠️ Attention: Firmware through EDL voids warranty and may cause hardware failures if the wrong firmware version is selected, for example, the firmware Global version on the Chinese model Redmi will make the phone unusable in Russia (Google services will not work).

6. Method compatibility table for popular Redmi models

Not all unlocking methods work on all devices, and the following table shows the compatibility of methods for popular Redmi models (relevant to MIUI 14):

Note that newer models (e.g. Redmi Note 13) have tightened their protections, making it almost impossible to get around without losing data. If your model is not listed in the table, check the compatibility of methods on forums (e.g. 4PDA).

7.How to avoid blocking Mi Account in the future

To avoid the problem of forgotten passwords again, follow these guidelines:

• 🔐 Use a password manager (such as Bitwarden or KeePass) to store data from your Mi Account.
• 📧 Attach to your account a backup email and phone number (in the account settings on the Xiaomi website).
• 📱 Regularly back up your data via Mi Cloud or Google Drive (set up automatic copying in Settings) → System and device → Backup).
• 🔄 Disable device-based account binding if you plan to sell your phone: Settings → Mi Account. → Get out.

It's also useful to know:

• If you buy Redmi with your hands, always check to see if the previous owner’s Mi Account is untied, otherwise the phone may be locked after being reset.
• On devices with MIUI for China (CN firmware), there are additional restrictions - for example, without a tied Chinese phone number, some features may not work.

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Even if you successfully unlocked your Mi Account, after resetting your settings, your phone may request your password again. To avoid this, unplug your account in the pre-reset settings.

FAQ: Frequent questions about unlocking Mi Account