Xiaomi Mi True Wireless Earphones 2 Basic is a popular model with excellent value for money, but even they sometimes require a factory reset. This may be necessary for hangings, phone connection problems, unsynchronized left and right earbuds, or after a failed firmware update. Unlike the flagship models, the basic version has no control buttons - only touch panels, which complicates the process for beginners.
In this article, you will find 3 proven reset methods (including the hidden method through the Mi Home app), a table with error codes, and answers to frequent questions about the consequences of resetting. We tested instructions on firmware V1.4.0.8 and V1.7.1.2 - current for most devices in 2026. If your headphones do not respond to standard actions, at the end of this article there is a section with alternative solutions for "bricks".
When do you need a reset?
Don’t rush to reset your headphones when the first problem occurs, because in 60% of cases, simply rebooting or cleaning the list of associated devices on your smartphone helps.
- 🔄 Left and right earphones are not synchronized (one does not connect to the other).
- 📱 Not determined by the phone after the update Android/iOS switching.
- 🔊 Sound distortions: cracking, interruptions, delays (after eliminating codec problems) AAC/SBC).
- 🔋 Incorrect charge indication (e.g., 100% and immediately switched off).
- 🔄 Freeze when switched on (both lights are on or only one flashes).
If the problem occurs after a fall or moisture, the reset will not help - it is a sign of a hardware malfunction (requires repair of contacts or replacement of the board). In such cases, the headphones may not respond to touch or squeak without connecting to the sound source.
⚠️ Warning: Reset removes all connection history and returns the headphones to the factory firmware, and if you used the Mi Home to adjust your gestures or equalizer, you'll have to reset them.
Preparation for resetting: what to do in advance
Before you reset your settings, follow these steps to avoid additional problems:
- Check the charge: Make sure that the case has at least 30% charge (the indicator should burn white or orange).If the battery is discharged, connect the case to charge for 10-15 minutes.
- Disconnect from all devices: Forget headphones in Bluetooth settings on phone, tablet and PC. On Android: Settings → Devices → Bluetooth → ⚙️ Next to Mi True Wireless → Forget it.
- Remove the headphones from the case: They should be on (indicators flash white).If the indicators don't burn, press and hold the touchpads on both headphones for 5 seconds.
- Check the firmware: Open the Mi Home app, go to Profile → My devices → Headphones → About the device. If the version is older than V1.4.0.8, update the software before resetting.
If the headphones don't respond to touch, try forced on: put them in the case, close the lid, then open and hold the touchpads on both headphones for 10 seconds.
Case charge level ≥30%|Headphones removed from Bluetooth list|Both earphones removed from the case|Indicators flash white (conjugation mode)-->
Method 1: Standard reset through touch panels
This is the official method from Xiaomi, which works on 90% of devices, and is suitable if the headphones are on but not synchronized or plugged in with errors.
- Step 1: Take both earphones out of the case. They should automatically turn on (the indicators flash white).
- Step 2: Press and hold the touchpads on both headphones for 15 seconds at the same time.
- Step 3: The indicators will start flashing red and white (after 5-7 seconds), then go out. Release the panels.
- Step 4: Put the headphones back in the case, close the lid for 10 seconds, then pull out. They should automatically reboot and enter pairing mode (blinking white light).
If the indicators don't flash red and white, repeat the procedure by holding the panels longer (up to 20 seconds).Some firmware (V1.2.x.x) requires triple tapping the touch panels after holding.
What if the indicators don’t flash red?
Method 2: Reset via Mi Home (Hidden Method)
If the standard reset didn't work, try resetting your settings through the official app, which works even when the headphones are not connected to your phone.
- Step 1: Install Mi Home (links: Android/IOS).
- Step 2: Connect your headphones to your phone manually (if they are detected). In Mi Home, go to Profile → My Devices → Mi True Wireless Earphones 2 Basic.
- Step 3: Slip on the three points in the upper right corner → Device settings → Reset.
- Step 4: Confirm the action. The headphones will reset, and they will have to be re-arranged.
If the headphones don’t show up in Mi Home, try:
- 🔄 Reinstall the app and log in to the same Xiaomi account.
- 📱 Connect to headphones from another phone (sometimes changing device helps).
- 🔋 Remove the battery from the case for 1 minute (requires disassembly, suitable for advanced users).
⚠️ Warning: After being reset via Mi Home, the headphones may temporarily disappear from the list of devices in the app. That's OK - just plug them back in via Bluetooth.
Method 3: Hardware reset (for "bricks")
If the headphones don't respond to touch, don't turn on, or a firmware update is hanging, try a forced reboot through the contacts in the case. This method is risky - wrong actions can damage the Bluetooth controller.
Instructions:
- Put both headphones in the case and close the lid.
- Connect the case to charging (use the original Xiaomi cable!).
- Press and hold the button on the back of the case for 30 seconds. The indicator should go out, then blink red.
- Release the button. The headphones will restart in 1-2 minutes.
If the headphones are not turned on after that:
- 🔌 Try another charger (current) ≥1A).
- 🔋 Leave the case on charge for 1-2 hours - sometimes the battery controller "wakes up" after a deep discharge.
- 🛠️ Disassemble the case and check the battery contacts (requires soldering skills).
💡
If the headphones emit a high-frequency squeak when connected to a charge, it is a sign of a short circuit. Immediately disconnect them from the network and contact the service center.
Table: Error codes and solutions
If after resetting the headphones still do not work, check the error code by the indicators:
| Symptoms. | Indicators | Reason. | Decision |
|---|---|---|---|
| Not included | No light. | A discharged battery or a faulty controller | Charge the case for 1+ hour. If it doesn't work, replace the battery. |
| Not synchronized. | The left flashes white, the right flashes red. | Firmware failure or antenna damage | Repeat the reset (method 1 or 2). If it doesn't work, reflash through Mi Home. |
| They're plugging in, but there's no sound. | White (connected), but only one earphone makes sound | Wrong Bluetooth codec or driver failure | On your phone, select SBC codec over AAC. On your iPhone, reset your network settings. |
| Hanging on connection | Always flashing white | Conflict with another device in memory | Remove all devices from the pairing list on your phone and reconnect |
| "Brick" after the update | Red flashing | Damaged firmware. | Use method 3 (hardware reset) or contact the service |
If your problem is not described in the table, check the FAQ section at the end of the article or leave a comment with a detailed description (phone model, headphone firmware version, steps to reproduce the error).
What do I do after the dump?
After successful resetting of the settings:
- Connect your headphones again: On Android: Settings → Bluetooth → Add device → Mi True Wireless Earphones 2 Basic. On iPhone: Settings → Bluetooth → Devices → Select headphones.
- Update your firmware (if new version is available): Open Mi Home → Profile → My Devices → Headphones → Software Update. Don’t interrupt! Disabling in the middle can lead to “bricking”.
Set up your gestures.
- In Mi Home, you can reassign double tap to play/pause, the next track, or call the voice assistant.
The success rate is ~30%. Without the case, it's easier to buy new headphones.