Why Xiaomi is losing communication and when you need a network reset
You may have noticed that your Xiaomi Redmi Note 12 or POCO X5 Is it not connected to Wi-Fi, mobile Internet is intermittent, and Bluetooth devices refuse to mate? The reasons may lie in a failure of network parameters โ accumulated cache, conflicting caches. IP-Addresses or damaged configurations APN. Resetting your network settings to Xiaomi is often the only solution when standard methods (reboot, software updates) donโt help.
The procedure brings back all network components to factory settings: deletes stored Wi-Fi networks, erases passwords, resets APN settings, clears the Bluetooth and VPN cache. It's important to understand that this is not a complete reset of the phone - your photos, apps and accounts will remain intact. However, after surgery you will have to re-enter Wi-Fi passwords and configure mobile Internet if the operator does not send the configuration automatically.
In this article, we will discuss all the current ways to reset the network on Xiaomi in 2026, including hidden methods through the engineering menu and ADB, as well as how to avoid typical errors. Instructions are suitable for devices on MIUI 14/15 and HyperOS, including models Xiaomi 13/14, Redmi Note 11/12, POCO F5 and others.
Method 1: Reset the network through the standard settings menu
The easiest and safest method is to use the built-in feature in MIUI settings. It doesn't require any rights.root or technical knowledge, but it's not available on all firmware versions. If you don't have Network Reset on your menu, move on to the next one.
Instructions:
- Open the Settings app (the gear icon on the desktop).
- Go to About Phone โ General settings (or additionally on some models).
- Select Resetting โ Resetting Network Settings.
- Confirm the action by entering a pattern lock or PIN-code.
- Wait for the device to restart (it will take 1-2 minutes).
After the reboot:
- ๐ถ All saved Wi-Fi networks will be removed โ you will have to connect again.
- ๐ฑ Mobile Internet settings (APN) Reset to standard (may require manual adjustment).
- ๐ Bluetooth paired devices will break the connection.
- ๐ VPN-Configuration and proxy settings will be removed.
โ๏ธ What to check after a network reset
If problems persist after reset (e.g., Wi-Fi is connected but the internet is not working), the cause may be a damaged firmware of the Wi-Fi module or a hardware malfunction, in which case only a flashing through Fastboot or contacting a service center will help.
Method 2: Reset via engineering menu (for power users)
The engineering menu (#4636##) hides advanced network settings, including the ability to reset without losing data, which works on most Xiaomi devices, but requires caution โ wrong actions can disrupt the communication module.
Step-by-step:
- Open the Phone app and type the combination: ##4636## Some models (e.g. Redmi 10C) may require code ##36446337###.
- In the menu that opens, select Phone Information (or Phone Information).
- Scroll down to the Wi-Fi information or Network block.
- Press three points (โฎ) In the upper right corner, select Wi-Fi reset or Network reset.
- Confirm the reset and restart the device.
What to do if the engineering menu is not opened?
โ ๏ธ Note: On devices with Qualcomm Snapdragon processor (e.g. Xiaomi) 12T) Resetting through an engineering menu can cause a loss IMEI. Before the procedure, write down your own IMEI (You can find it in the settings. โ The phone. โ General information) or make a backup copy through QPST.
| Xiaomi model | Engineering menu code | Does the resetting of the network support? |
|---|---|---|
| Redmi Note 12/13 | ##4636## | Yes (via Wi-Fi reset) |
| POCO X5 Pro | ##36446337## | Yes (total reset) |
| Xiaomi 13 Ultra | ##4636## | Partially (wi-fi only) |
| Redmi 10A | ##4636## | No (info only) |
Method 3: Reset the network via ADB (for advanced users)
If standard methods donโt work (for example, on custom firmware or after a failed update), you can use Android Debug Bridge (ADB). This method requires a computer, USB-cable and developer mode enabled.
Preparation:
- Activate Developer Mode: Go to Settings โ About Phone and click on MIUI Version 7 times.
- Return to Settings โ Additional โ For developers and enable USB debugging.
- Download ADB Tools on PC and unpack the archive.
- Connect the phone to your computer and select File Transfer mode.
Discharge commands:
adb shell
pm clear com.android.providers.settings
settings put global wifi_on 0
settings put global bluetooth_on 0
rebootAfter the reboot:
- ๐ All network settings will be reset, including APN, Wi-Fi and Bluetooth.
- ๐ด Mobile network may temporarily not work โ check operator settings.
- ๐ If ADB Does not recognize the device, install the drivers Xiaomi USB Drivers.
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If so, ADB-Mobile Internet is not working, enter manually APN Find the current settings on the official website of Beeline, MTS, MegaFon or Tele2.
โ ๏ธ Attention: Misuse of the right ADB This can cause data loss or device lockdown. Do not follow commands unless you are sure of their purpose. modemst1 erases the communication module and requires flashing!
Method 4: Reset via Mi Account (if the phone is locked)
If your Xiaomi is blocked after a failed update or reset, and network features are not available, you can try to restore settings through your Mi Account. This method only works with an associated account and sync enabled.
Instructions:
- Go to the Mi Account website and log in.
- Select your device from the list of connected gadgets.
- Click Find Device โ Erase Data (this is a complete reset, but will return the network to work).
- After the reboot, set the phone up as new and check the connection.
If the device doesnโt appear in Mi Account, try:
- ๐ Connect to another Wi-Fi network (for example, via a public hotspot).
- ๐ฑ Use it. SIM-Card of another operator (sometimes helps with blocking) IMEI).
- ๐ Restore firmware through the Mi Flash Tool (requires an unlocked bootloader).
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Resetting through Mi Account removes ALL data from your phone, including photos and apps, and use this method only as a last resort if other methods have not worked.
What to do if the network reset does not help
If problems persist after reset, the causes may be deeper:
- Damaged Wi-Fi/Bluetooth: Often occurs after falls or moisture. Check if the Wi-Fi indicator is on in the settings (if not, a hardware malfunction).
- Firmware conflict: On some devices (e.g. Redmi Note 8 Pro) after upgrading to MIUI 14 missing the link. The solution is a rollback. MIUI 12.5.
- IMEI Lock: If the phone is not catching the network, check the IMEI command *#06#. If Null or the wrong number is displayed, you need to restore via SN Writer.
- Operator-side problems: Sometimes, failures are related to upgrading the cell tower equipment. Call the operator's support to see if any technical work is underway.
To diagnose hardware problems:
- ๐ Run the hardware test using the code ##6484## (on some models #64663##).
- ๐ Check the error log in Settings โ The phone. โ Error report.
- ๐ง If you suspect a malfunction of the antenna, contact the service - self-repair can aggravate the problem.
If you are sure that the problem is software, try the clean firmware through Fastboot:
- Download the official firmware for your model from the MIUI Downloads website.
- Unpack the archive and launch the Mi Flash Tool.
- Connect your phone in Fastboot mode (press Power + Volโ when turned on).
- Select the Clean All option and wait for the process to complete.
How to avoid network problems on Xiaomi in the future
To avoid the need to reset the network, follow the simple rules:
- ๐ Regularly update the firmware: In new versions MIUI HyperOS and Wi-Fi and Bluetooth module errors are fixed. โ The phone. โ Updating the system.
- ๐ต Avoid "grey" firmware: Non-official versions (e.g. from xiaomi.eu) may conflict with network drivers. If you install custom firmware, choose stable builds.
- ๐ Watch the battery: At a charge level below 15%, the phone can turn off power-intensive modules (Wi-Fi, 5G), resulting in failure.
- ๐ก๏ธ Control overheating: If the device heats above 45ยฐC, the communication module automatically reduces performance. Use heat sink covers.
Also useful:
- ๐ก Customize. APN manual: Automatic operator settings sometimes contain errors. Request current settings APN support.
- ๐ Turn it off. VPN Problems with communication: Some VPN-Services block access to network resources.
- ๐ถ Check Wi-Fi ranges: If the router only runs at 5GHz and the phone doesn't support this range, the connection will be impossible.
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Back up your network settings before experimenting with firmware. Download the Network Backup & Restore app from Google Play.