Reset Xiaomi Vacuum Mop P: a complete guide with photos and videos

Xiaomi Vacuum Mop P

Xiaomi

Mi Home

Reset to factory settings

Many users face difficulties: buttons don't respond, the app gives out errors, and the manufacturer's instructions often keep silent about the nuances. In this article, we'll look at all possible ways to reset, from the standard method through Mi Home to hard button reset on the case, and you'll learn how to save important data before cleaning and what to do if the vacuum cleaner "hangs" in the process.

Resetting Preparation: What to Do Before Cleaning Settings

Reset Xiaomi Vacuum Mop P deletes all user data: stored maps of the premises, cleaning schedules, suction settings and even binding to your Mi Account. Without preparation, you risk losing months of settings or even locking the device altogether.

• 📱 Save the maps of the premises. In the Mi Home app, take screenshots of the map screen (Cleaning section) → Once they're reset, they'll have to be re-created.
• 🔄 Check the firmware version. Outdated software can cause errors when reset. Update your device through Settings → Firmware update.
• 🔌 Charge the vacuum cleaner. The charge level should be at least 30% - at low charge, the discharge can be interrupted.
• 📡 Make sure you have stable Wi-Fi. If you are dumping through the app, connect the vacuum cleaner to a 2.4 GHz network (5 GHz not supported!).

Pay special attention to the account binding. Once reset, the vacuum cleaner will automatically unplug from the Mi Account, and you will need to reconnect:

1. Scan. QR-code from the device body (located under the cover of the battery compartment).
2. Confirmation via SMS or email (if two-factor authentication is enabled).

⚠️ Warning: If you sell or transfer a vacuum cleaner to another person, be sure to remove it from your Mi Home account before resetting. otherwise, the new owner will not be able to link the device to their profile!

If the vacuum cleaner is connected to voice assistants (Alice, Google Assistant), they will also have to be re-set, and save a list of commands that you used before, which will save time.

Method 1: Reset via Mi Home (soft reset)

The safest method is to use an official application, which is suitable if:

• 📲 Vacuum cleaner connected to Mi Home and responds to commands.
• 🔄 We need to return the factory settings without physical intervention.
• ⚙️ You need to save firmware (soft reset does not affect system files).

Step instructions:

1. Open the Mi Home app and select your Xiaomi Vacuum Mop P.
2. Go to Settings → General settings → Resetting settings.
3. Confirm the action by clicking Reset (you will need to enter a password from your Mi Account).
4. Wait for the process to be completed (the vacuum cleaner will sound and restart).

The entire process takes 2-3 minutes. After restarting, the vacuum cleaner will be ready for a new setup - it can be connected to the account and set up again.

⚠️ Warning: If the app doesn't have Reset, upgrade Mi Home to the latest version. In older versions, this section could be called Reset factory settings.

Check Wi-Fi connection 2.4 GHz|

Charge the vacuum cleaner to 30% or more |

Save screenshots of room maps |

Update the Mi Home app to the current version-->

If the vacuum cleaner does not appear in the list of devices after reset, try:

• 🔄 Reboot the router and smartphone.
• 📱 Delete the cache of the Mi Home app (in the phone settings).
• 🔌 Remove and insert back the vacuum cleaner battery (for 10 seconds).

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If the vacuum cleaner doesn’t respond to commands in Mi Home, try reconnecting it to the app: delete the device from your account, then add it again through the scan. QR-code.

Method 2: Hardware reset buttons (hard reset)

If the vacuum cleaner doesn't connect to the application, freezes or makes errors, it will require hardware reset through physical buttons on the case, which erases all data, including the firmware (it will have to be re-installed), use it only in extreme cases!

The Xiaomi Vacuum Mop P has two buttons:

• 🔘 Power button (on/off).
• 🏠 Back to base button (with the symbol of the house).

Hard-dumping instructions:

1. Turn off the vacuum cleaner with a long press on the power button (5 seconds).
2. Press both buttons (Food + Home) and hold for 10-15 seconds.
3. Release the buttons when you hear a double beep.
4. The vacuum cleaner will reboot and start flashing a white LED, which means that the reset was successful.

After the hardware reset, the device will be in a "out of the box" state.

1. Connect it to Mi Home via QR-code.
2. Update the firmware (if a new version is available).
3. Set up the maps of the premises and the cleaning schedule again.

⚠️ Warning: If the vacuum cleaner is continuously squeaking after a hard discharge or flashes red, it's a sign of a critical firmware error. USB (instruction).

Method 3: Flashing over USB (for power users)

If standard methods did not help, and the vacuum cleaner gives errors like Error 12 or Bootloop (cyclic reboot), the last option remains - manual flashing through the vacuum cleaner. USB-This method requires technical skills and is only suitable for models with a Type-C connector (under the back cover).

You'll need:

• 🖥️ Computer with Windows/Linux.
• 🔌 USB-Type-C Cable (Original!).
• 📁 Firmware for Xiaomi Vacuum Mop P (download from the official Xiaomi website or forum) 4PDA).
• 🛠️ MiRoBo Tool or Python script for firmware.

Step-by-step:

1. Download and unpack the firmware (file with.pkg extension).
2. Connect the vacuum cleaner to your computer via USB-Type-C (the vacuum cleaner must be turned off!).
3. Press the Power button and, without letting it go, connect the cable to the computer. Hold the 10 seconds button and the vacuum cleaner will go into firmware mode.
4. Run the MiRoBo Tool and select the downloaded firmware file.
5. Press Start and wait until it is completed (the process will take 5-10 minutes).

Once the firmware is successfully installed, the vacuum cleaner will restart and be ready to adjust. If the process is interrupted, try again or contact the service center.

Example of a command for firmware via terminal (Linux/MacOS):


python mirobo.py -t vacuum.mop.p -f firmware.pkg --debug

⚠️ Warning: Wrong firmware can permanently incapacitate the vacuum cleaner. Use only official firmware files for your model (Vacuum Mop P, not Vacuum Mop 2 Pro!).

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USB flashing is a last resort, and 90 percent of the time, standard button reset or Mi Home resets help, and only use this method if other methods have failed.

Frequent mistakes after resetting and how to fix them

Even after a successful reset, the Xiaomi Vacuum Mop P may not behave properly. Here are the most common problems and solutions:

• 🔴 Red light flashes 3 times - collision sensor error. wipe the front sensors with a dry cloth.
• 🔄 The vacuum cleaner is spinning around, the gyroscope is calibrated, and you can put it on a flat surface and reset it.
• 📡 Do not connect to Wi-Fi – reset your router settings (turn off 5GHz, turn on) WPA2).
• 🗺️ Does not save the card – update the firmware and recreate the map manually.

If the vacuum cleaner after reset does not respond to commands from the application, check:

1. Account binding (the device must be displayed in Mi Home).
2. Application permissions (access to geodata and Wi-Fi).
3. Account region (vacuum cleaner and account must be in the same region, for example, Russia or China).

To diagnose errors, use the voice prompts of the vacuum cleaner:

• Mistake 1 is a problem with the wheel.
• "Error 2" - the dust collector is clogged.
• Error 12 - Firmware failure (reflashing required).

If the error is repeated, contact the Xiaomi service center – some problems (for example, a malfunction of the motherboard) cannot be solved on your own.

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After resetting the vacuum cleaner settings, wet cleaning options may be lost. Go to Settings → Cleaning Modes and check the water supply level (recommended value is Average).

How to avoid resetting in the future: prevention of failures

To avoid having to reset your settings regularly, follow these guidelines:

• 🔄 Update your firmware every 2-3 months (via Mi Home).
• 📵 Do not turn off the vacuum cleaner with a button during cleaning – this can damage memory cards.
• 🔋 Store at a charging station – this prolongs the life of the battery.
• 🧹 Clean sensors after each cleaning (especially lidar and collision sensors).

Also avoid:

• ❌ Use of non-original accessories (brushes, filters) - they can cause sensor errors.
• ❌ Public Wi-Fi connections (in cafes, hotels) are a risk of firmware failure.
• ❌ Overheating – Do not use a vacuum cleaner above 35°C.

If the vacuum cleaner started to slow down or build the map incorrectly, try:

1. Reboot it through the app (Settings → Reboot).
2. Clear the cache of cards (Clean up → Card → Clean up).
3. Reset the settings only maps (without a complete reset).

⚠️ Warning: If the vacuum cleaner starts resetting itself (for example, after each reboot), this is a sign of a malfunction of the flash memory.

FAQ: Answers to Frequent Questions