Resetting the settings of the robot vacuum cleaner Xiaomi: full instructions for all models

Xiaomi vacuum cleaners have become an integral part of smart homes, but even the most reliable devices sometimes require a reboot or a complete reset. Perhaps your vacuum cleaner has started to glittle, build a map of the room incorrectly, lose contact with the Mi Home app, or you just want to sell the device and delete all personal data. In any case, a factory reset is a radical but effective solution to most software problems.

In this article, we will discuss in detail all the reset methods for popular models Xiaomi Mi Robot Vacuum, Xiaomi Mi Robot Vacuum-Mop, Xiaomi Mi Robot Vacuum-Mop 2, Xiaomi Robot Vacuum-Mop 2 Pro and others. You will learn how to distinguish soft reset and hard reset, how to bring the device back to life if it is suspended, and what to do if the reset does not help. We will also give recommendations for saving important data before the procedure and tell you how to avoid typical errors.

Before you start, make sure that the problem does require a reset, sometimes just restart the device or update the firmware, and if you are determined to reset, follow our instructions carefully so that you do not turn the vacuum cleaner into a brick.

Why would you need to reset your settings?

Resetting to factory settings is an extreme measure, which is resorted to in several cases:

• 🔄 Software failures: the vacuum cleaner constantly restarts, does not respond to commands, issues errors in the application or reports faults that do not exist by voice.
• 🗺️ Map problems: The device incorrectly builds a room map, loses saved cleaning areas, or ignores virtual walls.
• 📱 Connection problems: The vacuum cleaner doesn’t sync with Mi Home, doesn’t connect to Wi-Fi, or falls off the grid constantly.
• 🔒 Change of ownership: Before selling or transferring the device to another person, all personal data, including stored cards, cleaning schedules and history, must be deleted.
• 🛠️ After repair: if the vacuum cleaner has visited the service center and you need to "reset" all settings for correct operation.

It's important to understand that resetting doesn't solve hardware problems -- if the vacuum cleaner has a broken engine, sensors or battery, then going back to factory settings won't help, and in such cases, repairs or replacements are required.

⚠️ Note: If your Xiaomi vacuum cleaner is warranty, resetting may cancel it. Before the procedure, check the warranty card or check with the official representative.

Reset: soft reset vs hard reset

Before you start resetting, you need to understand what type of procedure you need. There are two main types:

Soft reset is a common reboot that helps with minor failures, such as if the vacuum cleaner is getting stuck during cleaning or does not respond to buttons, and does not delete user data, so it can be done without fear.

Hard reset is a complete cleanup of the device, and then the vacuum cleaner will be like new, with all the stored maps, cleaning schedules, zone settings, and even the device name in the Mi Home disappearing, which is used if the soft reset doesn't work or the device is ready for sale.

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Before hard reset, be sure to take screenshots of saved room maps in the Mi Home application - this will help you quickly set up a vacuum cleaner after reset.

How to make a soft reset on a robot vacuum cleaner Xiaomi

Soft reset is the easiest and safest procedure, and it works in 80 percent of non-serious failures. Here's how to do it:

1. Find on the body of the vacuum cleaner the power button (usually it is one and located on the upper panel).
2. Press it for 10-15 seconds until the device emits an audible signal or starts to restart.
3. Release the button and wait for a full reboot (usually takes 1-2 minutes).

If your model supports voice prompts, the vacuum cleaner might say something like "Reboot system" or "Reconnect connection." After you restart, check the device.

On some models (for example, Xiaomi Mi Robot Vacuum-Mop 2 Pro) soft reset can be done through the application:

1. Open Mi Home and select your vacuum cleaner.
2. Go to Settings. → General. → Reboot.
3. Confirm the action and wait for the process to be completed.

⚠️ Warning: If the vacuum cleaner continues to glitches after soft reset (for example, does not build a map or connect to Wi-Fi), do not rush to do a hard reset.

Make sure the vacuum cleaner is at least 50 times charged%|Take screenshots of the maps of the premises in Mi Home|Disconnect the vacuum cleaner from the app (if possible)|Prepare a screwdriver to access the reset button (on some models)|Write down the serial number of the device (located on the bottom of the device)-->

How to make a hard reset on Xiaomi Mi Robot Vacuum

Hard reset completely erases all data from the vacuum cleaner, including firmware, maps and settings, and after the procedure, the device will return to the “out of the box” state, which should only be used if soft reset and firmware updates have not helped.

The way you discharge depends on the vacuum cleaner model, and below we will give you a universal instruction that is suitable for most Xiaomi devices:

Method 1: Reset via a button on the body (for most models)

1. Turn off the vacuum cleaner by pressing and holding the power button for 3-5 seconds.
2. Turn the device over and find a small hole on the bottom with the inscription RESET Or just a dot. It can be hidden under a sticker.
3. Take a paper clip, a toothpick, or any other thin object, and press the button inside the hole, hold it for 5 to 10 seconds until you hear the beep.
4. Release the button and turn on the vacuum cleaner, which will start the recovery process (this can take up to 5 minutes).

On some models (for example, Xiaomi Mi Robot Vacuum) 1S) The reset button is under the battery compartment cover:

1. Remove the battery cover (a screwdriver will be required).
2. Find the button. RESET on the board (usually it is red or orange in color).
3. Press and hold it for 10 seconds.
4. Collect the vacuum cleaner back and turn it on.

Method 2: Reset via Mi Home app (if vacuum cleaner is connected)

If the device still responds to commands from the application, you can reset via Mi Home:

1. Open the app and select your vacuum cleaner.
2. Go to Settings. → General. → Resetting settings (or Restoring factory settings).
3. Confirm action. The vacuum cleaner will reset and begin the reset process.

After hard reset, the vacuum cleaner will be like new.

• 🔌 Connect it to the charging station and wait for full charging.
• 📱 Re-add to the Mi Home app (as with the first connection).
• 🗺️ Start the first cleaning to build a map of the room.

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If the vacuum cleaner does not turn on or flashes a red light after a hard reset, this may indicate a hardware malfunction, in which case a diagnosis is required at the service center.

Features of reset on popular Xiaomi models

Despite the general principles, some Xiaomi models have their own nuances when resetting.

Xiaomi Mi Robot Vacuum (First Generation)

This model has a reset button under the battery cover.

1. Unscrew 4 screws on the bottom panel.
2. Remove the lid and find the red button. RESET board-board.
3. Press and hold it for 10 seconds.

After the discharge, the vacuum cleaner will emit an audible signal and begin to flash white light.

Xiaomi Mi Robot Vacuum-Mop 2 / 2 Pro

On these models, the reset can be done in two ways:

• 🔘 Through the button on the case: press the power button for 20 seconds until you hear the voice message "Reset settings».
• 📱 Through the app: Settings → Additionally. → Restoration of factory settings.

After resetting, these models automatically switch to Wi-Fi settings.

Xiaomi Robot Vacuum-Mop 2 Lite

This model has a reset button on the sidebar under a rubber plug.

1. Remove the stub (you can prick with a nail or a plastic card).
2. Press the button inside the hole for 5 seconds.
3. Wait for the beep and reboot.

Xiaomi Mi Robot Vacuum-Mop P

The feature of this model is a double reset for complete cleaning, and after the first reset (with a button for 10 seconds), you need to:

1. Wait for the reboot.
2. Press the reset button again for 5 seconds.
3. Only after the second signal will the settings be completely removed.

What to do after resetting the settings?

After hard reset, your Xiaomi vacuum cleaner will be like new. To get it back to working condition, follow the following steps:

1. Charging: Connect the vacuum cleaner to the docking station and wait for full charging (the indicator should burn green).
2. Wi-Fi connection: 📱 Open Mi Home and click Add Device. Select the vacuum cleaner model and follow the instructions. Make sure your router is running at 2.4GHz (Xiaomi vacuum cleaners do not support 5GHz).
3. Setting up the map: 🗺️ Start the first cleaning in Full Cleaning mode. Wait for the vacuum cleaner to build a map of the room. Mark up cleaning areas, no-go zones and virtual walls.

Firmware update

• 🔄 Go to Settings. → Firmware update.
• If a new version is available, install it.

If the vacuum cleaner does not connect to Wi-Fi after reset:

• 🔌 Reboot the router.
• 📵 Make sure there is no interference from other devices (microwaves, cordless phones).
• 🔒 Check if the antivirus or firewall is blocking the connection.
• 📶 Try connecting to another network (for example, from your phone in access point mode).

⚠️ Warning: If the vacuum cleaner gives an error “I could not connect to the server”, check the region in the Mi Home application. For Russia, choose the Mainland China server (yes, this is not a mistake - many Xiaomi models work more stable through the Chinese server).

Typical errors when resetting settings and how to avoid them

Many users make reset errors that can lead to even bigger problems, and here are the most common ones and ways to avoid them:

Another common mistake is using unofficial firmware after a reset. If you decide to update the software manually, download files only from official sources (Xiaomi site or trusted forums like the one you want to download). 4PDA). Unofficial firmware may contain viruses or may not be compatible with your model.

If the vacuum cleaner has become worse after reset (for example, it builds a map worse or discharges faster), this may indicate:

• 🔋 Battery wear – replacement is required.
• 👁️ Sensor pollution – clean up optical sensors and lidar.
• 🛠️ Mechanical damage – check your brushes and wheels.

Frequently Asked Questions (FAQ)