How to Reset Mi Account on Xiaomi if You Forgot Your Password and Phone Number: The Complete 2026 Guide

Mi Account passwords and associated phone numbers no longer available? This is a familiar situation for thousands of Xiaomi users who suddenly lose access to their smartphone after resetting or buying a used device. The problem is compounded by the fact that blocking Mi Account is not just data protection, but a full-fledged “brick wall”: without authorization, you will not be able to use your phone, install apps or even make calls.

In this article, we will discuss all the current ways to reset Mi Account, from official (via Xiaomi support) to alternative (using engineering modes and third-party tools). Importantly, not all methods are safe, and some can lead to complete loss of warranty or “bricking” of the device, we will describe the risks, nuances and give checklists for each option.

If you're looking for a quick answer, you can go straight to the section "Emergency reset via Fastboot." If you want to get a deeper understanding of the problem and avoid mistakes, read the full article.

Why Xiaomi is blocking a device without a Mi Account

Xiaomi introduced Mi Account in 2016 in response to a growing wave of smartphone thefts, essentially an Apple ID or Google Account, but with more stringent security measures, and these are the key reasons for the lockdown:

• 🔒 Protection against theft: If the phone is stolen, the thief will not be able to use it without knowing the account details.
• 📱 Device-Based: Even after Hard Reset, the system requires authorization.
• 🌍 Regional restrictions: Some models (e.g. Redmi Note 10 Pro for China) are blocked when trying to change region.
• 🔄 Security updates: Since 2022, Xiaomi has tightened the verification of accounts when you run through Fastboot.

The main problem is that there is no official recovery mechanism if you don't have access to your email or number. Unlike Google, where you can verify your identity through a backup email, Xiaomi requires original registration data, which creates a paradox: used phone owners often become hostages of the previous owner.

⚠️ Warning: If you bought the phone with your hands and the seller didn't untie the Mi Account, return the device or claim compensation.Dumping through informal methods can result in loss IMEI or locking network modules.

Official ways to restore Mi Account

If you still have access to the email linked to your account, or remember a backup email, try the standard recovery procedure:

1. Go to the password recovery page.
2. Enter the logins (email or phone number) that may have been used.
3. If the system finds an account, send a request to reset the password.
4. Check your email or SMS (if the number is still active).

If the mail and number are lost, there are two official options:

• 📧 Xiaomi Support Appeal: Write to Support@xiaomi.com Attach: Photo of the phone box (with serial number) Check of purchase (if any). Photo IMEI (type *#06#). Response time: from 3 days 2 week-long.

⚠️ Note: Xiaomi support often refuses to unlock if the phone is purchased informally (for example, brought from China.

Emergency Mi Account reset via Fastboot (for advanced ones)

This method is suitable for devices running Qualcomm processors (e.g. Redmi Note 9 Pro, POCO X3) and requires an unlocked bootloader.If the bootloader is locked, first unlock through the official Mi Unlock tool (you need an account, but not necessarily one that is tied to the phone).

Step-by-step:

1. Download Fastboot firmware for your model (the version should match the current one!).
2. Unpack the archive into a folder without Cyrillic characters (e.g., C:\MiFlash\).
3. Turn off the phone and press Volume Down + Power to log into the Fastboot.
4. Connect the device to your PC and start the Mi Flash Tool.
5. In the program, select the firmware folder and press Refresh (should appear). COM-port).
6. Press Flash and wait until it is completed (10-15 minutes).

Once the firmware is in place, the phone will boot up without being tied to the Mi Account, but there are nuances:

• ⚠️ On some models (e.g. Redmi) K40) after such a discharge, it may be erased IMEI.
• ⚠️ If the firmware is not suitable for your region, network problems will arise (for example, it will not work). 4G).
• ⚠️ This method does not work on devices with Mediatek processors (e.g. Redmi). 9A).

💡

Before you run your Fastboot, check the processor model in your phone: Go to Settings → About Phone → The Kernel Version. If you see a mention of mtk or Mediatek, this method won’t work.

Dumping through EDL-mode (for devices on Qualcomm)

EDL (Emergency Download Mode is an emergency boot mode that allows you to flash a phone even with a locked bootloader.The method works on most Xiaomi devices with Qualcomm chips, but requires special hardware — EDL-cable (or lintels on the board).

What you need:

• 🖥️ Windows PC 10/11.
• 🔌 EDL-cable (or soldering iron for closing contacts).
• 📁 Firmware in.mbn format (can be found on forums) 4PDA or XDA).
• 🛠️ QFil or Mi Flash Pro.

Instructions:

1. Turn off the phone.
2. Connect. EDL-cable (or close the contacts Test Point on the board).
3. The phone will be identified in Device Manager as Qualcomm HS-USB QDLoader 9008.
4. Start QFil, select firmware and press Download.
5. After completion, turn off the cable and turn on the phone.

Advantages of the method:

• ✅ It works even with a blocked loader.
• ✅ No need to know the password from the Mi Account.

Risks:

• ❌ Could damage the section. modemst1/st2 (loss IMEI).
• ❌ On new models (for example, Xiaomi 13) Xiaomi is blocking EDL hardware-level.

Reset Mi Account on devices with Mediatek (MTK)

Devices on Mediatek processors (e.g. Redmi) 9A, POCO C31) They do not support Fastboot and EDL, But there are alternatives to them — SP Flash Tool (for older models) or MCT (Mediatek Control Tool).

Method 1: Using the SP Flash Tool

1. Download the SP Flash Tool and the firmware for your model (.zip format).
2. Unpack the firmware and find the scatter.txt file.
3. In the SP Flash Tool, download the scatter and uncheck all sections except userdata and md1img.
4. Connect the phone to the PC (without battery if removable).
5. Press Download and wait until it is completed.

Method 2: Engineering menu (for some models)

On some devices (e.g. Redmi 8A), you can bypass the lock via the engineering menu:

1. Enter the code ##3646633##.
2. Go to Connectivity → CDMA.
3. In the MDN field, type 123456789012345 and save.
4. Restart your phone – the lock may be reset.

⚠️ Note: On devices with Mediatek Helio G (e.g. Redmi) 9C) These methods may not work due to the Secure Boot hardware protection.

Risks and consequences of unofficial resetting of Mi Account

Before you use any of these methods, consider the possible consequences.

The most dangerous scenario is the loss of IMEI, without which the phone will not be able to connect to mobile networks (it will not ring, there will be no mobile Internet), you can restore the IMEI, but this will require:

• 🔧 Original. IMEI (written on a box or under a battery).
• 💻 Engineering tools (Maui Meta, SN Write Tool).
• 🔌 Cable with Diagnostic Port support (for some models).

If you are not sure of your abilities, it is better to contact a service center. The average cost of restoring IMEI is 1000-2500 rubles.

💡

If the phone is officially purchased (there is a check and warranty), do not use informal reset methods. Contact Xiaomi for support - it is safer and cheaper than repairing after a failed firmware.

Alternative methods (for experienced users)

If the official methods didn't work, and Fastboot/EDL didn't work for your model, you can try less common methods, which require deep knowledge and are often associated with risks.

1. bypass through ADB (Android Debug Bridge)

It works if the phone is debugging on USB (USB Debugging. Suitable for devices with unlocked bootloader.

adb shell


su




pm uninstall -k --user 0 com.xiaomi.account




pm uninstall -k --user 0 com.miui.cloudservice




reboot

Once rebooted, the lock may disappear, but on newer versions of MIUI (13+), this method often doesn’t work.

2. exploits (vulnerabilities)

Some models (e.g. Redmi Note 8 Pro) have exploits that allow you to bypass the lock through Test Mode.

1. Download the script to get around.
2. Connect your phone in Fastboot mode.
3. Launch the script (bypass.bat).
4. Follow the instructions on the screen.

3. Flashing through TWRP

If the phone has a custom TWRP recap, you can manually delete the account files:

1. Boot to TWRP (click Volume Up + Power).
2. Go to Advanced → File Manager.
3. Delete the folders: /data/system/mi_account /data/data/com.xiaomi.account

Reboot the phone.

⚠️ Note: Using exploits can lock the device at the server level of Xiaomi. the company regularly closes such vulnerabilities, and the phone can turn into a “brick” after another update.

Frequent questions about resetting your Mi Account