How to reset your Mi Account on Xiaomi if your phone is blocked: official and alternative methods

Forgot your Mi Account password or bought a used Xiaomi account with someone else's profile tied? A locked screen requiring you to log in from Mi Cloud is a common problem, especially after resetting your settings through Recovery. The manufacturer attributes this to protection against theft, but for owners, this mechanism often becomes a headache.

In this article, 5 proven ways to remove Mi Account from a locked phone, including official methods (via Xiaomi support) and workarounds (via Fastboot, EDL and third-party tools).We will analyze the risks of each option, the necessary tools and nuances for the Redmi Note 12, POCO X5, Mi 11 and other current devices from 2023-2026.

⚠️ Important: Some methods require unlocking the bootloader, which can lead to a loss of warranty. For devices with HyperOS (the new firmware Xiaomi), some of the old methods may not work – we will warn about this separately.

1.Official way: Unlocking through Xiaomi support

The safest method is to contact Xiaomi support with proof of ownership of the device, which is suitable if the phone is bought new or you have checks / warranty card.

What will be required:

• 📄 Check of purchase or warranty card (to confirm ownership).
• 📧 Access to the email associated with the Mi Account (if you forgot the password).
• 📱 IMEI phone (you can find out on the box or via *#06# on another device).

Step-by-step:

1. Go to account.xiaomi.com and select Forgot your password.
2. Enter the email or phone number associated with your account. If access is lost, use the option Other Recovery Methods.
3. Contact support via chat or feedback form, providing IMEI and proof of purchase.
4. Wait for a response (usually 1-3 days) and you will be given reset instructions.

⚠️ Note: If the phone is purchased with no documents, support Xiaomi will refuse to unlock.

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If you still have access to your old email but no recovery email comes in, check the Spam folder and try to resend the request after 24 hours.

Fastboot Reset: for devices with unlocked bootloader

This method is suitable if you have previously unlocked Bootloader (for example, to install custom firmware). If the bootloader is locked, this method will not work without first unlocking through the Mi Unlock Tool.

Tools required:

• 🖥️ Windows computer 10/11 (For the Mi Flash Tool).
• 🔌 Cable USB (preferably original).
• 📦 Archive with firmware for your model (download from the official website).
• 🛠️ Mi Flash Tool (last version).

Instructions:

1. Turn off the phone and press Volume Down + Power to log into the Fastboot.
2. Connect the device to your PC and start the Mi Flash Tool.
3. In the program, select the downloaded firmware (.tgz format) and press Refresh - the device must be determined.
4. Press Clean All (full reset) and wait for the process to complete.

⚠️ Note: This method deletes all data on the phone, including photos and apps. If the device is encrypted (File-Based Encryption), after firmware may need to enter the old password.

3. bypass Mi Account through EDL (Engineering Mode)

EDL (Emergency Download Mode) is a mode for firmware to bypass standard restrictions, even on locked devices, but requires special cable or short circuit of contacts on the board.

Advantages of the method:

• ✅ Works on devices with a blocked Bootloader.
• ✅ No need to enter a password from your Mi Account.
• ✅ Suitable for Redmi models 9/10/11, POCO X3/X4, Mi 10/11.

How to log into EDL:

1. Turn off the phone.
2. Press Volume Up + Volume Down and connect the USB cable to the PC.
3. If the phone is not identified, it will be necessary EDL-cable (stands) ~500–1000 ₽) or closing test points on the board (requires disassembly).

Firmware via EDL:

• 📥 Download firmware in.mbn format (for example, with Xiaomi Firmware Updater).
• 🖥️ Use the Mi Flash Tool or QFil program for firmware.
• ⚙️ Select a file prog_emmc_firehose.mbn and start the process.

Once the firmware is EDL, the phone will be completely reset, but it may remain tied to the old Mi Account, and to remove it, you will need to reset it through Recovery or install custom firmware.

4. use of third-party tools (at your own risk)

If the official methods did not help, you can try specialized programs to bypass Mi Account.

• 🔧 Mi Account Unlock Tool – Pay-to-Pay Software (~10–20$), It works through Fastboot.
• 🔧 Xiaomi Tool V2 — Free Unlocking Utility (requires an unlocked Bootloader).
• 🔧 MTK Bypass Tool – for devices running MediaTek processors (e.g., Redmi) 9A).

How to use (for example, Xiaomi Tool V2):

1. Download the program from GitHub.
2. Connect your phone in Fastboot mode.
3. Select the Remove Mi Account option and follow the instructions.

⚠️ Note: Third-party instruments may:

• 🚫 Install malware on your PC.
• 🚫 Disrupting the phone (for example, breaking it) IMEI).
• 🚫 Bring to ban the account Xiaomi for violation of the rules.

Use them only if other methods have not worked and you understand the risks.

5. Alternative method: installation of custom firmware

If Bootloader is unlocked on the phone, you can install custom firmware (such as LineageOS or Pixel Experience) that ignores the binding to the Mi Account.

Step-by-step:

1. Unlock Bootloader via Mi Unlock Tool (requires waiting 7-15 days for new accounts).
2. Install TWRP Recovery for your model (instructions are available on XDA Developers).
3. Download custom firmware (like LineageOS) and upload it to your phone via ADB Sideload.
4. Fluid through TWRP and make Wipe Data.

⚠️ Note: On HyperOS devices (2026), custom firmware installation may be difficult due to new security mechanisms.

Pros of the method:

• ✅ Full control of the device.
• ✅ No link to Mi Account.
• ✅ Updates without restrictions Xiaomi.

Cons:

• ❌ Loss of guarantee.
• ❌ The risk of “bricking” the phone.
• ❌ Not all functions can work, for example, NFC camera).

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Installing custom firmware is the most radical, but also the most reliable way to get rid of Mi Account forever.

Comparison of methods: which one to choose?

To make it easier for you to determine, we have collected the key parameters of each method in the table:

What do you do if nothing helps?

If all of these methods fail, you have a few options:

1. Contact the service center

• 🔧 Xiaomi’s official SCs can help if you have a check or warranty.
• 💰 Cost of service: ~1000–3000 ₽ (model-wise).

2.Buy the unlock code

• 🔑 In some forums (e.g, 4PDA) Selling unlock codes for specific IMEI.
• ⚠️ Risk of running into scammers – check the reviews of the seller.

3. Sell the phone "as is"

• 💸 On Avito or Yula you can find buyers who will deal with unlocking themselves.
• 📉 The price will be below the market by 30-50%.

4.Use your phone without unlocking

• 📞 Some functions (calls, SMS) You can even work with a blocked Mi Account.
• 🔌 Connect your phone to your PC in mode MTP And copy important data.

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If your phone is locked after being reset via Recovery, try waiting 72 hours — sometimes Xiaomi temporarily blocks access to your account after several failed password attempts.

FAQ: Frequent questions about resetting Mi Account