Why Xiaomi Poco is blocked and what to do
A forgotten password on Xiaomi Poco is a situation that one in five users encounter, and the reasons range from trivial forgetfulness to failures after the MIUI update. But the result is one: the phone turns into a brick, and access to photos, messages and apps is blocked, and fortunately, you can unlock Poco even without losing data β if you do the right thing.
In this article, we will discuss 5 proven ways to unlock, from the simplest (via Mi Account) to radical (full reset via Fastboot). F5 Pro and MediaTek (Poco) M6 Also consider the version. MIUI β In firmware older than 12.5, the protection algorithms have been tightened.
Before you start, answer the key question: is your Poco tied to a Xiaomi account? If so, the chances of unlocking without losing data are over 80 percent. If not, you'll have to accept deletion. But everything in order.
Method 1: Unlocking with Mi Account (without data loss)
The safest method, if you remember the username and password from Mi Account, is suitable for all Poco models, including the Poco X6 Pro and Poco F6. The main condition is that the phone must be connected to the Internet (via Wi-Fi or mobile network).
Algorithm of action:
- π Enter the wrong password 5 times in a row until the message βForgot the passwordβ appears?".
- π§ Click on this caption and select "Unblock via Mi Account".
- π Enter. email/Phone and password from Xiaomi account.
- π± Confirm the unlock through SMS or email (if two-factor authentication is enabled).
If after entering the data, the phone gives an error "The device is not tied to the account", then:
- β You have logged in to another Mi Account (for example, after a reset).
- β The device has custom firmware (for example, Pixel Experience).
π‘
If you do not remember the password from Mi Account, restore it through the official website account.xiaomi.com. Use the attached email or phone number.
β οΈ Warning: After 3 failed attempts to log in to Mi Account, the system will block the ability to unlock for 24 hours.
Method 2: Unlock with Find Device (if the phone is online)
If Poco is connected to the Internet and you donβt remember the Mi Account password, try Find Device, which works even if your phone is off and youβve been online for the past 24 hours.
Instructions:
- Go to i.mi.com and log in.
- Select your Poco from the list of devices.
- Click "Unlock the device" (option will appear if the phone is online).
- Confirm the action via SMS or email.
Advantages of the method:
- π Unlocking without data reset.
- π It works remotely (no need to connect the phone to the PC).
- β±οΈ It takes no more than 5 minutes.
Limitations:
- π« Does not work if the phone is disabled "Find Device" in the settings.
- π« Requires confirmation through the linked number/email.
- π« Not supported on devices with MIUI Russia (due to restrictions of local legislation).
What if the Device canβt see the phone?
Method 3: Recovery Mode Reset (will delete all data)
If previous methods fail, you will be hard-resetting via Recovery Mode, which will remove all data from your phone, including photos, contacts and apps, and only use it if:
- π You donβt remember the password from your Mi Account.
- π΅ The phone is not connected to the Internet.
- π« Find Device does not see the device.
Step-by-step:
- Turn off Poco (press the power button for 10 seconds).
- Click the combination: For Poco with Snapdragon (F5, X6, M6 Pro): Volume up + Power. For Poco with MediaTek (M5s, C55): Volume up + Volume down + Power.
Mi
Recovery
Use volume buttons for navigation and power button for selection.
"Wipe Data" β "Wipe All Data"
"Confirm"
After restarting, set your phone as new.
β οΈ Note: Some Poco models (e.g. Poco) F4 GT) After resetting via Recovery, you may need to enter data from the Mi Account that was previously linked. If you don't remember it, the phone will remain locked).
βοΈ Preparing for resetting through Recovery
Method 4: Unlocking via Fastboot (for advanced users)
The method is for those who are not afraid of the command line.
- π§ Recovery Mode requires a password from Mi Account.
- π₯οΈ You have a computer with drivers installed. ADB/Fastboot.
- π± The phone is determined by PC in Fastboot mode.
What you need:
- π» Computer with Windows/Linux/macOS.
- π Cable USB (preferably original).
- π¦ Archive with Mi Flash Tool and firmware for your model.
Instructions:
- Download the Mi Flash Tool from Xiaomiβs official website.
- Install ADB/Fastboot drivers (for example, through Android Studio).
- Turn off Poco and press Volume Down + Power to enter the Fastboot.
- Connect your phone to your PC and check for device detection by the command: fastboot devices If the phone is displayed, continue. If not, install the drivers again.
- Download fastboot firmware for your model (e.g. Poco) X5 Pro β toco_global_images...).
- Unpack the firmware and in the Mi Flash Tool specify the path to the folder.
- Select Clear All mode (deletes everything, including Mi Account) and click Flash.
| Model Poco | Code name | Firmware reference | Notes |
|---|---|---|---|
| Poco F5 Pro | marble | Download | Requires an unlocked bootloader |
| Poco X6 Pro | pirus | Download | Supports Fastboot without authorization |
| Poco M6 Pro | earth | Download | For MediaTek, use the SP Flash Tool |
Once you have Fastboot, the phone will be completely reset, including the Mi Account binding, which is the only way to get around the lock if you donβt remember the data from your Xiaomi account.
Method 5: Contact Xiaomi Service Center (official method)
If you fail to do it yourself, you have to go to an authorized service center, which is the most reliable, but also the longest way.
- π§ Guaranteed unlocking without the risk of βbricking".
- π Preservation of warranty (if the phone is guaranteed).
- π‘οΈ Official confirmation of unlocking (in handy for sale).
Cons:
- β³ Waiting time: 3 to 10 days.
- π° Cost - from 1,500 to 5 000 rubles (depending on the model).
- π You will need to present a check or box (to confirm ownership).
How to find a service center:
- Go to the Xiaomi Service website.
- Choose a country and a city.
- Check the reviews about the center (for example, on Yandex.Maps).
- Check by phone if they are unlocking the forgotten password.
β οΈ Warning: Don't go to unofficial services that promise to unlock "in 5 minutes." Often these workshops use illegal methods that can: - Forever block IMEI - Install pirate firmware with viruses. - Deprive you of warranties.
What to do after unlocking: data recovery and security
After successful unlocking Poco, it is important to:
- π Link your phone to your Mi Account (if you donβt have a link).
- π± Enable backup in Settings β Accounts. β Mi Cloud.
- π Set a strong password (at least 8 characters, with numbers and letters).
- π² Activate Find Device for remote unlock in the future.
If the data is lost, try to restore it:
- π₯οΈ Photos: Check out Google Photos or Mi Cloud.
- π Contacts: Restore your Google Account or Mi Account.
- π Files: Use programs like DiskDigger (only if your phone hasn't been reflashed).
π‘
To avoid data loss in the future, backups regularly through Settings β About Phone β Backup. Xiaomi lets you save copies to Mi Cloud (15GB free) or to your computer.