Xiaomi electric scooters are some of the most popular in the world, but even they are not immune to lock problems. You could forget your password, buy a used device with a previous owner’s account tied, or encounter a software failure that blocked control. In this article, we will analyze all the current ways to unlock the Xiaomi M365, Pro 2, 1S, Essential and other models – from standard methods to advanced technical solutions.
It is important to understand that locking on scooters Xiaomi is of three types: hardware (through the device). BMS-Controller, software (via Mi Home) and mechanical (physical lock failure) each case requires a different approach. If you try to unlock the device in the wrong way, it can lead to a complete loss of functionality of the controller or even a fire battery due to incorrect manipulations with the firmware.
Before proceeding, check: 1) Is the scooter loaded (do the indicators burn when you press the power button)? 2 Is there access to the Mi Home account to which the scooter is tied? 3 What model of scooter (written on the label under the platform or in the documentation)?
The answers to these questions will determine which method is right for you.
1 Unlocking through the Mi Home app (official way)
If the scooter is blocked due to a forgotten password or account change, try the official method through the Mi Home, which works for most models, except for scooters with custom firmware or a damaged Bluetooth module.
Step 1: Install the latest version of Mi Home (you can download from the official website). Step 2. Sign in to the account that the scooter is attached to. If your account is lost, try to restore it via email or phone. Step 3. Turn on Bluetooth on your phone and scooter (press the power button for 3 seconds). Step 4. In the app, go to Profile → My devices. → Add the device and select the category "Samokat". Step 5. Follow the instructions on the screen. If the scooter appears as "Blocked", click "Unlock" and enter the old password (or confirm via SMS).
⚠️ Note: If the scooter was bought from hand and tied to someone else's account, official unlocking is only possible with the consent of the previous owner. Otherwise, you will need a firmware reset (more about this below).
- ✅ Pros of the method: Safe, does not require technical skills, retains the guarantee.
- ❌ Cons: Does not work without access to the original account, may not work on scooters with unofficial firmware.
Download the latest version of Mi Home| Check the charge of the scooter (minimum 20%)| Make sure you have a stable Internet connection | Find the original account data (if the scooter used) | Enable geolocation on the phone-->
2. Reset password through the hardware button (Hard Reset)
If you forget your password but the scooter is not tied to someone else’s account, you can try hardware reset, which works on most Xiaomi models, except the Pro 2 with an updated BMS (which requires firmware).
Step-by-step: 1. Turn off the scooter (press the power button for 5 seconds). 2. Press and hold the power button + brake button (on the handle) simultaneously for 10-15 seconds. 3. Release the buttons when the indicators start flashing red and blue alternately. 4. Turn on the scooter again - it must reset to factory settings (password resets to 0000 or 1234).
⚠️ Note: On some models (Xiaomi) 1S, Essential) after a hardware reset may require re-association to the Mi Home account. If the scooter was stolen and blocked by the original owner, this method will not work - you will need the controller firmware.
| Model scooter | Supports Hard Reset? | Password after reset | Is re-retirement required? |
|---|---|---|---|
| Xiaomi M365 | ✅ Yes. | 0000 | ❌ No. |
| Xiaomi Pro 2 | ❌ No (only firmware) | — | — |
| Xiaomi 1S | ✅ Yes. | 1234 | ✅ Yes. |
| Xiaomi Essential | ✅ Yes. | 0000 | ✅ Yes. |
3. Unlocking through firmware (for advanced users)
If the scooter is locked at the controller level (for example, after a failed update or link to another account), the only reliable way is to reflash the BMS. This method requires technical skills and special equipment, but is guaranteed to remove any lock.
What you need:
- 🔧 ST-Link v2 or USB-TTL Adapter (to connect to the controller).
- 💻 Programme STM32 CubeProgrammer (download from STMicroelectronics official website).
- 📁 Firmware for your model (see forums like Xiaomi Today or Google for more information). 4PDA).
Step-by-step: 1. Open the scooter case and find the controller board (usually under the platform). 2. Connect ST-Link to the SWD connector on the board (pins: GND, CLK, DIO, 3.3V). 3. Launch the STM32 CubeProgrammer, select the port and read the current firmware (click Connect → Read). 4. Download (file with.bin or.hex extension) and press Download. 5.
⚠️ Warning: Incorrect firmware can cause the controller to fail. STM32, You should consult a specialist. Also note that after the firmware scooter will lose the warranty (if it was still valid).
What to do if the firmware does not pass?
4 Unlocking through the engineering menu (hidden commands)
Some models (Xiaomi M365, 1S) have a hidden engineering menu through which you can reset the lock without firmware, a method that is little known but works 60% of the time.
How to open the engineering menu: 1. Turn off the scooter. 2. Press the power button + brake button + headlight switch at the same time. 3. Hold 10 seconds until the yellow indicator flashes. 4. Release the buttons - the scooter will emit a double beep.
You can now enter commands through buttons:
- 🔘 Single press of the power button – move to the next menu item.
- 🔘 Double press - selecting a point.
- 🔘 Holding 3 seconds - exit from the menu.
The right teams:
For password reset:
PWD RESET
To reset the link to the account:
UNBIND
⚠️ Note: On Pro 2 and newer models, the engineering menu may be blocked by the manufacturer. If after 10 seconds of holding the buttons, nothing happens, this method will not work.
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Before entering the engineering menu, charge the scooter to 100%. If the battery dies during the procedure, the controller can permanently lock.
5. Mechanical unlocking (if the scooter is not turned on)
If the scooter does not respond to the buttons and does not charge, the problem may be mechanical locking (for example, a brake sensor jammed or a power connector damaged), in which case disassembly will be required.
What to check:
- 🔧 Brake sensors – if they are clamped or oxidized, the scooter will not turn on.
- 🔌 Charging connector – often oxidized or departs from the board.
- 🔋 Safety on the battery - if it burns, the scooter will not give signs of life.
- 📶 Bluetooth antenna – if damaged, scooter will not contact the phone.
How to disassemble the scooter: 1. Turn over the scooter and unscrew 6 screws on the bottom cover (you need a cross screwdriver). 2. Carefully remove the lid without damaging the wires. 3. Check all the connectors on the controller board (they should be tightly connected). 4. If you see oxidation, clean the contacts with alcohol or eraser. 5. Check the fuse (usually located next to the battery) - if it is black, it needs to be replaced.
⚠️ Warning: When disassembling, don't touch the bare wires of the battery, which can short circuit and cause lithium-ion cells to catch fire. If you're not sure about your skills, you'd better contact the service.
6 Unlocking through Xiaomi Service Center
If all of the above methods fail, the last option is to contact the official Xiaomi service center, which is the most reliable, but also the longest way.
What will be required:
- 📱 Access to the original Mi Home account (if the scooter is tied).
The average unlock time is 5-14 days, depending on the problem:
- 💰 Password reset - 500–1000 ₽.
- 💰 Flashing of the controller - 1500-3000 ₽.
- 💰 Replacement of fees BMS — 3000–5000 ₽.
⚠️ Note: If the scooter was stolen and blocked by the original owner, the service center will not remove the lock without confirmation from the first owner, in which case the only way out is to replace the controller with a new one (cost). ~8000 ₽).
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Officially unlocking the service is the only way to keep the warranty, and all other methods (firmware, hardware reset) will void warranty obligations.