How to reboot Xiaomi smartphone if the screen does not respond to touch

Xiaomi smartphone suddenly stopped responding to touching the screen, and rebooting through the menu is impossible? This situation is familiar to many users – from owners of budget Redmi Note to flagship Xiaomi 14. The reasons can be different: software failure after the update, mechanical damage to the display, battery discharge to a critical level or even banal “glitch” of the system.

In this article, we will discuss all the working methods of forced reboot Xiaomi when the touch screen is not responding. You will learn how to use combinations of physical buttons, connection to charging, as well as recovery via computer using Fastboot or Mi Flash Tool. Separately, we will focus on the nuances for models with a fixed battery and devices that do not respond even to a connection to the network. All instructions are tested on the current MIUI 14/15 firmware and adapted for smartphones from 2018-2026.

Before you start, check the obvious: does the case block access to the buttons, is not the connectors clogged with dust, and is not on the charging indicator (this will help to exclude full battery discharge). If the screen is completely black and does not show signs of life, go to the section about the hardware reset.

1. Forced button reboot

The most versatile method that works on all Xiaomi models, from Redmi 5A to Xiaomi 13 Ultra. It does not require additional devices, only the buttons of the smartphone. Importantly, the method works even if the screen is completely black, but the device shows signs of life (vibrates, the indicator burns).

Instructions:

• 🔄 Press the power button (usually located on the right) for 10-15 seconds, POCO F5) It may take up to 20 seconds.
• 📱 If the smartphone vibrates but does not reboot, try the Power combination. + Increase volume by holding it for the same 10-15 seconds.
• 🔋 On models with removable battery (for example, Redmi) 4X) You can remove the battery for 30 seconds, then insert it back and turn on the phone.

If the screen flashed with the MI logo after holding the buttons, but it “hang again”, repeat the procedure 2-3 times in a row. Sometimes the system needs several reboot cycles to stabilize.

Redmi (series) Note/Pro)|POCO|Xiaomi (flagship series)|Black Shark|Another model-->

⚠️ Note: On devices with an unlocked bootloader, prolonged button retention can trigger Fastboot mode. In this case, release the buttons immediately after the Fastboot logo appears and wait for the normal boot to start.

2. Battery and charging manipulations

If your smartphone doesn’t respond to the buttons, but you’re sure the battery isn’t dead (like being recently charged), try cheating on the power system, a technique that’s particularly effective for devices that are stuck on the boot screen or rebooted cyclically.

Options for action:

• 🔌 Connect your smartphone to the original charger (preferably with Quick Charge support) and leave it for 10-15 minutes.
• 🔄 If the screen blinks or shows the battery icon, try holding the power button while charging (sometimes this resets the power controller).
• ⚡ For models that support wireless charging (such as the Xiaomi 13 Pro), put your phone on a charging station and hold the power button for 20-30 seconds.

If the smartphone gets hot after being connected to charging, but does not show signs of life, this may indicate a malfunction of the power controller, in which case a diagnosis will be required at the service center.

💡

Use a charger with an output current of at least 2A (preferably the original one). Weak power supplies may not start the charging process on the "hung" device.

3.Reboot via Fastboot (for advanced)

If standard methods don’t work and the screen displays the Fastboot menu, you can try rebooting the device through this mode.This is safer than a full reset, but requires minimal knowledge of working with ADB.

Step-by-step:

1. Make sure that the Mi USB Driver is installed on the computer (you can download it on the official Xiaomi website).
2. Connect your smartphone to your PC through USB-cable (preferably original).
3. Open the command line (Win + R → enter cmd) and execute the command: fastboot reboot
4. If the device is not identified, try: fastboot devices (should display the serial number of your Xiaomi).

If the fastboot reboot command doesn’t work, try an alternative method:

fastboot oem reboot

⚠️ Warning: Do not use fastboot erase or fastboot flash commands without understanding the consequences! this can lead to data loss or "bricking" of the device.

Install Mi drivers USB Driver|Download the platform ADB (Android SDK)|Use the original USB-cable|Check the connection of the fastboot devices team-->

4 Hard Reset - a last resort

If no methods have worked, and the smartphone still does not respond to the screen, there is an option with a complete reset via Recovery mode, which will remove all data from the device, so use it only as a last resort.

How to perform Hard Reset:

1. Turn off the smartphone (if it does not turn off – wait for the battery to discharge completely).
2. Press the Power + Volume combination and hold for 10-15 seconds until the Recovery menu appears.
3. In the Recovery menu, select Wipe Data (use volume buttons for navigation and power button for confirmation).
4. Confirm the reset by selecting Yes.
5. After the process is complete, select Reboot.

On some models (e.g. POCO X3), the Recovery menu may be in Chinese, in which case look for characters similar to "(data cleansing) and" (reboot).

5. Recovery via PC (Mi Flash Tool)

If the smartphone does not respond even to a hard reset, but is determined by the computer in Fastboot or EDL (Emergency Download Mode), you can try to reflash it using the official utility Mi Flash Tool.

What you need:

• 💻 Windows computer 7/10/11.
• 🔌 Original. USB-cable (better from the set).
• 📁 Firmware for your model (download from the site) MIUI Downloads).
• 🛠️ Mi Flash Tool (the latest version can be found on the forums) XDA Developers or 4PDA).

Step-by-step:

1. Install Qualcomm HS-USB QDLoader 9008 drivers (for EDL mode).
2. Connect the smartphone to the PC by holding the Power + Volume Down buttons (to switch to Fastboot) or a special combination for EDL (depends on the model).
3. Start the Mi Flash Tool, select the downloaded firmware (.tgz or.zip format).
4. Press Refresh – the program must identify the device.
5. Select firmware mode: Clean All – complete clean (deletes all data). Clean All and Lock – clean + lock the bootloader (only for power users!).

Flash

After successful firmware, the smartphone will restart as standard, and if the process is interrupted or ended with an error, try again or check the integrity of the firmware file.

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The firmware via the Mi Flash Tool deletes all data, including photos and apps. Before the procedure, make sure you have a backup of important files (if the device has been turned on before).

6. When to contact the service center

If none of these methods worked, and the smartphone still doesn’t respond to the screen or buttons, the problem may be hardware.

• 💥 Phone overheats when you try to turn on (may indicate a short circuit).
• 🔋 Battery swollen or deformed the body (hazardous to health!).
• 💧 On the screen, traces of liquid or corrosion on the board are visible (after water hits).
• 🔌 The device is not defined by the computer in any mode (Fastboot, Recovery, EDL).
• 📱 The screen is physically damaged (cracks, broken glass, no backlighting).

The average cost of diagnosis in authorized service centers Xiaomi is 500-1000 rubles. Repair can cost from 1500 rubles (replacement of the screen plume) to 10 000 + rubles (replacement of the motherboard). Before visiting the service, check whether your model warranty does not apply - even if you yourself tried to reflash the device, some failures can be recognized as a warranty case.

Official Xiaomi service centers in Russia can be found on the website mi.com/ru/service. Pay attention to reviews – some “unofficial” workshops may offer lower prices, but without quality assurance.

7. How to avoid repeated hangings

To minimize the risk of screen re-hang, follow these guidelines:

• 📱 Regularly update the firmware through Settings → The phone. → System updates. Updated versions. MIUI Corrects critical bugs.
• 🔄 Do not interrupt the upgrade or reboot process (for example, by removing the battery or forcibly turning off the power).
• 🛡️ Install a reliable antivirus (such as Avast or Kaspersky) and avoid installing applications from unverified sources.
• 🔋 Watch the battery level - do not allow the discharge below 10%.Critically low charge can lead to failures of the file system.
• 🧹 Clear the cache of system applications every 1-2 months through Settings → Annexes → Application management.

If your smartphone is prone to random reboots, check it for memory problems using the MemTest86 app (available on Google Play). It is also helpful to disable automatic memory optimization in the developer settings (Settings → About Phone → MIUI version – tap 7 times to activate the developer mode).

Once a week or more | Once a month |Rarely (once every six months) |Never-->

Frequently asked questions