How to Reboot the Xiaomi Vacuum Mop P Robot Cleaner: All Working Methods

Xiaomi Vacuum Mop P is a reliable cleaning assistant, but even it sometimes requires rebooting. Hanging up while running, making mistakes after updating the firmware or reacting incorrectly to commands are all problems that are often solved with a simple reset. However, not all users know how to do it correctly without risking damaging the device.

In this article, we will discuss 5 proven ways to reboot, including software reset via the Mi Home app, hardware reboot button, and full reset to factory settings. Separately, we will focus on the nuances for different versions of the firmware and typical errors that owners make. If your vacuum cleaner stopped responding to the remote or gives out an error code, here you will find a solution.

Important: the reboot procedure for Xiaomi Vacuum Mop P is different from other models (for example, Xiaomi Robot Vacuum S10), so make sure that you follow the instructions accurately. Some methods can lead to the loss of stored room maps or individual settings, we will warn you about this in advance.

1. When a robot vacuum cleaner needs to be restarted

Rebooting is not a universal solution, but it helps to get the device back to normal in 80% of cases.

• 🔄 Hanging during cleaning – the robot stands still, does not respond to commands, but the indicators are on.
• 🚨 Errors with code (e.g, 02-03-04 or 06-01-00) — Often associated with sensors or firmware.
• 🔋 Problems after the update – if the vacuum cleaner began to behave inadequate immediately after installing a new version of the software.
• 📱 Loss of communication with the app – Mi Home doesn’t see the device, although it’s on and charging.
• 🔄 Navigation failures – the robot moves chaotically, doesn’t build a map, or “lost” in a familiar room.

Rebooting can also help if the vacuum cleaner has stopped saving maps after replacing the battery or brushing, in which case a full reset (discussed in Section 5) often restores performance.

⚠️ Warning: If the robot makes uncharacteristic sounds (screaming, knocking) or does not move despite the lights burning, the problem may be mechanical.

2. Method 1: Soft reboot through the power button

The safest and most recommended method by the manufacturer is software reboot, with all settings saved, and is suitable for most non-hardware failures.

Instructions:

1. Make sure the vacuum cleaner is not in the charging station (unplug it from the docking station).
2. Press and hold the power button (usually located on the top panel) for 10-15 seconds.
3. Wait until the indicators go out and then light up again (this will take about 20-30 seconds).
4. Release the button - the vacuum cleaner will emit an audible signal and start loading.

After restarting, check the device through the Mi Home app. If the problem persists, proceed to the next method.

Disconnect the vacuum cleaner from the charging station |

Make sure the battery is at least 20% charged |

Press and hold the power button 10+ seconds |

Wait for the reboot (indicators will go out and light up again)-->

⚠️ Warning: If the power button is held, the indicators do not go out for more than 30 seconds, this may indicate a sticking button or problems with the control board.

Method 2: Reboot via the Mi Home app

If the vacuum cleaner is connected to a Wi-Fi network and displayed in the Mi Home app, you can reboot remotely, and this method saves all settings, including room maps and cleaning schedules.

Step-by-step:

1. Open the Mi Home app and select your robot vacuum cleaner.
2. Go to the Settings section (cog in the upper right corner).
3. Scroll down and find Reboot (or Reboot in English).
4. Confirm the action - the vacuum cleaner will begin the reboot process.

The reboot time through the app takes about 1-2 minutes, and once completed, the robot will automatically connect to the network and be ready to go.

The advantage of this method is that you don't have to physically interact with the device, but it only works when you're connected to Wi-Fi, and if the vacuum cleaner doesn't respond to commands from the app, move on to the next section.

Method 3: Hard reset (when fully got stuck)

If the Xiaomi Vacuum Mop P robot vacuum cleaner is completely frozen — it doesn't respond to buttons, it doesn't make sounds, it doesn't show up in the app — it requires a hard reset. This method resets all current tasks, but doesn't affect the saved settings.

How to do this:

1. Disconnect the vacuum cleaner from the charging station.
2. Turn it upside down (to access the bottom panel).
3. Find the reset button (usually located near the wheel or under the battery cover) and it can be signed as RESET or marked with a dot.
4. Press and hold the reset button for 15-20 seconds with a thin object (patch clip, toothpick).
5. Wait until the indicators start flashing – this is a signal of a successful reset.

After a hard discharge, the vacuum cleaner will automatically restart, if the problem was in the freezer of the firmware, the device will return to normal operation, but this method does not help with hardware breakdowns (for example, engine or sensor malfunctions).

💡

If the vacuum cleaner doesn't turn on after a hard discharge, check the battery charge. Connect it to the dock for 10-15 minutes, then try again. Sometimes a deep discharge blocks the start.

5. Method 4: Complete reset to factory settings

This method should only be used in extreme cases, as it removes:

• 🗺️ Preserved maps of premises;
• ⏰ Cleaning schedule;
• 🔧 Individual settings (suction force, washing modes, etc.);
• 🔄 The history of cleaning.

When you need a full reset:

• 🔄 The vacuum cleaner gives critical errors (for example, 09-00-00 — gyroscope).
• 📱 The device does not connect to Wi-Fi despite repeated attempts.
• 🔧 You plan to sell or transfer the vacuum cleaner to another user.
• 🔄 After updating the firmware, the robot does not work correctly (for example, does not build a map).

Instructions for resetting to factory settings:

1. Disconnect the vacuum cleaner from the charging station.
2. Press and hold the power button and the home button at the same time for 10 seconds.
3. Wait for the sound signal (long horn) - this is a confirmation of the start of the reset.
4. Release the buttons. The vacuum cleaner will start the process, which will take 2-3 minutes.
5. After the reboot, the device will be as new as new – you will need to reconfigure via Mi Home.

⚠️ Note: On models Xiaomi Vacuum Mop P with firmware 3.5.9_004024 And a new factory reset may require re-assignment to your Xiaomi account. Make sure you have access to the mail that the vacuum cleaner is tied to.

💡

A complete reset is the last chance to bring the vacuum cleaner back to life when software failures fail, and if it doesn't work, the problem is likely hardware (sensors, engine, control board).

Method 5: Reboot by turning off the battery (for power users)

This method requires disassembling the vacuum cleaner and is only suitable for those who are confident in their skills.

• 🔋 The vacuum cleaner does not respond to any buttons and does not charge;
• 🔄 After updating the firmware, the device does not turn on;
• 🛠️ Suspected battery contacts sticking.

Step-by-step:

1. Turn over the vacuum cleaner and remove the bottom cover (a Torx T10 screwdriver will be required).
2. Carefully disconnect the battery connector from the motherboard (usually a white or black connector with 4-6 contacts).
3. Wait 5 minutes – this is enough time for the capacitors to discharge.
4. Connect the battery back and collect the vacuum cleaner.
5. Put the device on charge - after 10-15 minutes, try to turn it on.

This simulates total shutdown, which helps with deep firmware failures, but it voids the warranty if the vacuum cleaner is still in warranty service, and there is a risk of damaging contacts if the battery is not neatly turned off.

7.Typical reboot errors and how to avoid them

Many users make mistakes that can make the problem worse, and here are the most common ones:

• ❌ Interrupting the reset process - if you release the buttons ahead of time, the vacuum cleaner can freeze even more.Always wait for the beep or the flashing of indicators.
• ❌ Using the wrong button, like trying to reset the home button instead of the power button, will not work.
• ❌ Reboot during the upgrade – if the vacuum cleaner updates the firmware (all indicators are on or blue lights are flashing), you can not interrupt the process).
• ❌ Ignoring charge level - if the battery is discharged below 10%, the reset may not work.Always charge the vacuum cleaner before restarting.
• ❌ Using the wrong tools to press the button RESET Do not use metal objects (needles, knives) to avoid closing contacts.

If you are in doubt about your actions, it is better to contact the Xiaomi service center or an official partner.Incorrect reset can lead to loss of warranty or breakage of the device.

8. Frequently Asked Questions (FAQ)